Program Error With Adobe Acrobat Reader Version 8.1.1
ElementsAdobe Dreamweaver Adobe MuseAdobe Animate CCAdobe Premiere ProAdobe After EffectsAdobe IllustratorAdobe InDesignView all communitiesExplore Menu beginsMeet the expertsLearn our productsConnect with your peersError: You don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page. Please enter a title. You can not post a blank message. Please type your message and try again. More discussions in Acrobat Reader All CommunitiesAcrobat Reader 1 2 Previous Next 63 Replies Latest reply on Jul 12, 2010 6:19 PM by pwillener Adobe Reader 8.1.1 - How to Uninstall ? (Parichart_Mohler) Dec 19, 2007 4:06 PM I recently downloaded Adobe 8.1.1 and have not been able to open pdf files on other browsers. I have tried to change(repair)the download, then tried removing the download hoping that re-installing would help. However,when I hit Start, go to Settings, then Control Panel, then Add / Remove programs, and press "Change" I get the following message: "The patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." When I press "Remove" the following message appears: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." I got the free download of 8.1.1 from the adobe site, how do I "verify that the patch package exists or if it's valid" ? 14721Views Tags: none (add) This content has been marked as final. Show 63 replies 1. Re: Adobe Reader 8.1.1 - How to Uninstall ? pwillener Dec 20, 2007 12:43 AM (in response to (Parichart_Mohler)) Try to remove Adobe Reader with the Windows Installer CleanUp Utility, then run the installer again. Like Show 0 Likes(0) Actions 2. Re: Adobe Reader 8.1.1 - How to Uninstall ? (Parichart_Mohler) Dec 23, 2007 1
Acrobat products, the Microsoft Windows Installer displays the following error:"Error 1714: The older version of Adobe [Acrobat/Reader] cannot be removed. Contact your technical support group."You sometimes also receive one of the following error messages:"Error 1612 Missing source media.""The installation source for this product is not available. Verify that the source exists and that you can access it." "The feature you are trying to use is on a network resource that is unavailable. https://forums.adobe.com/thread/391716 Click OK to try again, or enter an alternate path to a folder containing the installation package 'Adobe [product] .msi' in the box below." Solutions Solution 1: Try using the Microsoft Fix it wizard. The Microsoft Fix it wizard is available at http://support.microsoft.com/kb/971187. The wizard updates the Windows registry so that you can usually uninstall previous versions https://helpx.adobe.com/acrobat/kb/error-1714-acrobat-reader.html of the program, or install or update the current version successfully. Disclaimer: Adobe does not support third-party software and provides this information as a courtesy only. Solution 2: Select the MSI file from the original installation files. If the error message allows you to browse to the .msi file, then complete the following steps: In the error message box, click Browse. Navigate to the original installation files for the product and version you are trying to install and select the .msi file Continue with the installation. Solution 3: Remove all previous versions of Acrobat and Adobe Reader using Add/Remove programs. From the Control Panel, choose Add/Remove programs. Select the most recent version of Acrobat or Adobe Reader in the list and click Remove. When prompted, confirm that you want to remove the application. Repeat these steps until there are no more Acrobat or Reader entries in the list. Restart the computer and install the application. Solution 4: Attempt to repair A
more!Follow us on twitter @acroread. « 100% CPU Utilization Problem | Main | Adobe Reader on Solaris x86 coming in 2009! » Issues related to Printing and Uninstallation of Reader 8.1.2 on Windows Although this blog is for the Adobe Reader http://blogs.adobe.com/acroread/2008/04/13/issues_related_to_printing_and/ on Unix Platforms only, we have received scores of user comments about some issues related to printing and uninstallation of Reader 8.1.2 on Windows. This post is meant to bring all those issues to one page and to provide a solution to those issues. For all Windows Users - If you are looking for support related to issues with the Reader on Windows, please use the User-to-user forums. If you have purchased support for Acrobat, please use the official Acrobat Support program error Page. Problem Problems installing or uninstalling Adobe Reader 8.1.2 on Windows Solution Windows Reader users who are having problems in updating or rolling back from version 8.1.2, or getting the 1714 error during installation may find help on this official Adobe KB page at: http://kb.adobe.com/selfservice/viewContent.do?externalId=320310&sliceId=1 Following is a list of the various comments we've received related to this problem: The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact program error with my technical support people. However, as I am a private individual, I am the technical support. Any suggestions?? Posted by: Linda | February 19, 2008 12:35 AM My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it sayd that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it sayd is not there. Any suggestions? Posted by: Mary Anne | February 20, 2008 12:40 AM I can open a pdf e mail file to read but it will not print,says unable to print…is printer ready,which it is. also get error 1344 trying to open some pdf emails that have been saved. Posted by: peter wilkinson | February 26, 2008 08:39 AM I have the same problem as Linda. I don't get any Icons for *.pdf documents! When I try the autoupdate, uninstall or manual remove and a new download and install, the install stops with the message Reader 8.1.2 can't be removed. when I run adobe reader, it starts o.k. but tells me, it's version 8.1.1 ! Any ideas? "please help me if you can, I'm feeling down, and I do apreciate …" Posted by: Marc | March 7, 2008 04:52 PM I've found it! Solution on http://www.adobe