Quickbooks Pos Socket Error 11004
in to Go to QuickBooks.com QuickBooks Learn & Support Home QuickBooks Help Last modified Socket Errors and IP Response errors, when processing credit cards in Point of Sale Socket error 11004 and other socket errors and IP response errors are occurring when attempting socket error credit card machine to process a credit card or settle the credit card batch at the end of the socket.error python day. Why this is happening These errors are most commonly caused by Internet connectivity problems or an update to Point of Sale that was damaged in the installation process. Easy fixes Before troubleshooting or changing anything, try the following quick solutions: Reboot if you haven't lately It may not be convenient, but rebooting your workstation often resolves this issue. Make sure you at least reboot the computer where you process credit cards and if you can reboot all workstations, that's even better. Reboot your internet connection devices and check all cords To reset your cable or DSL modem, unplug the power supply, wait fifteen seconds, and then plug it back in. Also, make sure all the cords are connected properly to the computer. Check your system date If your computer's date is incorrect, you'll be unable to process credit cards. In the lower-right corner of your screen, double-click the time, verify it's correct, and adjust if needed. See whether you can access secure web sites You might receive these errors if your internet is blocking secure sites. Go to https://www.wellsfargo.com and, on the left side, click Sign up now. If you can't, you are unable to access secure sites and won't be able to process credit cards. Contact your internet service provider or IT professional for assistance in configuring internet security settings. Has anything changed? If you've successfully processed credit cards in the past, try to determine what has changed - the way you connect to the Internet, a new Internet service provider, added software or hardware. Is there something you can change back or take out of the mix? Multi-workstation setups (versions 9 and below only): Change which workstation processes credit cards If you have more than one workstation, you can try changing which computer runs the secure credit card processor--while still swiping cards at your usual terminal. If you're in a pinch for time, you can use this temporary solution: From a different workstation, choose Edit > Preferences > Company. Under Merchant & Gift Services, choose Communication Setup. Click Change to this computer and then click Save. More advanced solutions Intuit recommends the following 3 solutions for this problem. The first may solve your problem, or you may need to try th
in to Go to QuickBooks.com QuickBooks Learn & Support Home QuickBooks Help Last modified Queued at Server, EFT Server not running, Timed Out, countdown, Socket Error 10060, 11001 or 10061 When trying to process credit cards, debit cards or gift cards or verify the Merchant Account Number in company preferences through an Internet connection you may receive one of the following errors: Queued at Server EFT Server not running, Timed Out or countdown Socket Error 10060 Socket Error 11004 Socket https://community.intuit.com/articles/1256426-socket-errors-and-ip-response-errors-when-processing-credit-cards-in-point-of-sale host 11001 Socket Error 10061 Why is this happening The EFT Server (Eftsvr.exe) needed for processing is not running. The Internet connection is not functioning. Third party security software may be interfering with the process. How to fix it Intuit recommends the following 5 solutions for this problem. The first solution may solve your problem, or you may need to https://community.intuit.com/articles/1265648-queued-at-server-eft-server-not-running-timed-out-countdown-socket-error-10060-11001-or-10061 try them all to resolve the issue. Solution 1: Open Internet Explorer and verify compatibility settings Close Point of Sale and then restart your computer. Open Internet Explorer and open any page you wish. Try again. If the issue persists: Open Internet Explorer and press the Alt key. Choose Tools > Compatibility View Settings. Select Display all websites in Compatibility View and then click OK. Try again. Solution 2: Verify you can access secure websites In Internet Explorer, browse to https://www.wellsfargo.com/wfonline and click on Sign Up Now. If you are able to view the site, proceed to Solution 3. If you cannot, contact your Internet service provider to help determine why secure sites are being blocked. Solution 3: Verify Point of Sale communications settings From the workstation where you process credit cards, choose File > Preferences > Company (Version 9 and earlier: Edit > Preferences > Company). Select Communication Setup. Select Secure Internet Connection if you have a high speed connection or Direct-dial if you are using dial-up and then click Internet Connect
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Credit Card Payment The socket error is usually from something like a Firewall blocking the QuikStor program from having access. To check if Windows Firewall is blocking or allowing access to QuikStor Express please view the following instructions how to add programs to be allowed by Windows Firewall. 1. The following is a screen shot of the following "Charged Failed Socket Error #11004″ being displayed while a manager is trying to take a payment. 2. Go to the Start Menu on your computer, then select Control Panel. 3. Select System and Security under the Control Panel Menu. 4. Select Windows Firewall under the System and Security Menu. 5. Under Windows Firewall Select the following option Allow a program or feature through Windows Firewall. 6. Under the Allow a program or feature through Windows Firewall Menu please find the following application QSExpress. (If you don't see QSExpress please scroll down for instructions how to add a program to the Allowed programs and features list.) 7. Please check the following boxes for QSExpress for Domain | Home/Work (Private) | Public. 8. Close Control Panel and re-open QuikStor Express and retry payment process. The issue should be resolved and you should be able to accept payments once again! If you continue to have issues please contact QuikStor Technical Support. * To add a program to the Allowed programs and features list please select the Allow another program button on the page and scroll down to the following program QuikStor Express and other QuikStor Applications if required or told by a QuikStor Technician. * You have now added the application to the Allowed programs and features list, please continue to Steps #6 & #7. If you are still having technical difficulties receiving credit card payments please contact QuikStor Technical Support at 1-800-321-1987.
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