Print Spooler Encountered An Error
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a problem and needs to close." I encountered the error when trying to install an HP Laserjet 1015 printer on a customer's computer. The HP installation CD would install to the point of spooler subsystem app error windows xp plugging in the USB cable for the printer into the computer and then invariably spooler subsystem app encountered a problem and needs to close. win xp the message shown above would pop onto the screen. When I would click OK, the printer installer would proceed to uninstall everything
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it just loaded and no printer would show up in the Printers Control Panel. Since this was the customer's only printer, it needed to be installed no matter what. So I proceeded to try Microsoft's solution
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to the problem (shown below), however 3 hours later I still was no closer to installing the printer. I also tried running the System File Checker by following the instructions below: 1) Click on Start, Run 2) Type in the following command and press Enter SFC /SCANNOW 3) The System File Checker will run and check your system for missing or corrupted files, if it finds a corrupted file, it will ask for spooler subsystem app stopped working xp your Windows CD-ROM to install a new copy of the file to your hard drive. Unfortunately, it my case, this didnt solve the problem either. The key to the whole problem was the fact the customer had just upgraded from Windows 98 to Windows XP. The printer worked fine under Windows 98, but would not install under Windows XP. Simple Solution for HP Laserjet 1010/1012/1015 printer Ultimately, because the system was recently upgraded to Windows XP, the problem was older HP .dll files still on the system causing the spooler problem. 1) Open My Computer, Tools, Folder Options, View and click on the option for Show hidden files and folders 2) Now, uncheck the option for "hide extensions for known file types" and click OK 3) Click on Start, Search and in the left column choose All Files and Folders 4) In the "all or part of the filename" box type the following hpzimn12.dll 5) Make sure the "look in" box has Drive C selected (or whichever drive windows is installed on) 6) Click on Search 7) If the "hpzimn12.dll" file is found, right-click on it and Delete it. 8) Reboot your computer and run the installation CD that came with your printer. Hopefully this will solve your problem, if it doesnt proceed with the foll
resolve this issue, follow these steps: 1. If the Lexmark print service is installed on your computer, turn off the LexBce Server service. To do this,
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follow these steps: a. Click Start, right-click My Computer, and then click Manage. b. spooler subsystem app error in xp sp2 solution Expand Services and Applications, and then click Services. c. In the right pane, right-click LexBce Server, and then click Properties. data execution prevention spooler subsystem app d. On the General tab, in the Startup type list, click Disabled. e. Under Service status, click Stop, and then click OK. f. Right-click the Print Spooler service, and then click Start (if http://www.pchell.com/support/spoolersubsystem.shtml it is stopped). g. Quit Computer Management. 2. Test whether the issue is resolved. If the issue is resolved, you do not have to follow the remaining steps. If the issue is not resolved, go to step 3, and then follow the remaining steps. 3. Start the computer in Safe Mode 4. Start Microsoft Windows Explorer, and then delete all the files and the folders in the following http://www.aionsolution.com/blog/windows-xp/how-to-fix-spooler-subsystem-app-has-encountered-a-problem-and-needs-to-close/ two folders (where C: is the drive where you have Windows XP installed): C:WindowsSystem32SpoolPrinters C:WindowsSystem32SpoolDriversw32x86 5. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK. 6. Locate and expand the following registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86 View the list of subkeys. There should only be the following subkeys: Drivers Print Processors 7. If there are any subkeys other than the subkeys that are listed in step 6, follow these steps a. On the File menu, click Export. b. In the File Name box, type a descriptive name for this key, and then click Save-for example, type WindowsNTx86regkey. You can use this backup of the HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86 registry key to restore the key if you experience any issues after you complete this procedure. c. Delete all the subkeys other than the subkeys that are listed in step 6. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion. 8. Locate and then expand the following registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86Drivers The registry entries for the printer drivers that are installed on the compu
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