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on: 2015-12-31 Authored by: Rackspace Support When content is being served from your Cloud Sites websites, you might occasionally receive the Connection timed out - please try again error message. This article explains the causes of the error, provides steps that you error timed out after 30000ms in selenium ide can take to improve the experience, and tells you about the steps we have taken to error timed out google chrome mitigate the problem. What the error message means The Connection timed out - please try again error message is displayed when a script error timed out while waiting for target halted exceeds the maximum timeout value of 30 seconds. If the load balancer that is serving the content does not receive data from the server processing the data, the load balancer closes the connection and the client immediately receives the https://support.microsoft.com/en-us/kb/181050 error message. In most cases, the script continues to execute until it reaches completion, generates an error, or times out on the server; however, the page does not load on the client as expected, and client instead receives the connection timeout error. Why the error happens The connection timeout can be a difficult issue to troubleshoot, especially across all customer use cases. If you are seeing timeouts intermittently, we recommend that you audit your code; intermittent timeouts often https://support.rackspace.com/how-to/connection-timeout-error-message-on-cloud-sites/ indicate code that might need to be optimized or broken down into smaller pieces. Following are some specific causes and suggestions for troubleshooting: Database queries can be a culprit. A large or poorly optimized database can cause otherwise small queries to take a long time to return data. This issue can usually be alleviated by optimizing the database to reduce overhead from MyISAM or reorganize information in InnoDB. We recommend using InnoDB as the table storage engine because the Cloud Sites database servers are tuned for using it, among other advantages inherent to the format. For a longer running script in PHP, you can use the exec function to run the script in the background and write its status to a database or a file. You could then use AJAX to display a loading bar and check the script’s status. After the script is completed, you can then remove the loading bar and proceed to a completion page. (This is just an example, but the concept is good for any situation.) Another option is to run the script as a cron job using PHP or Perl instead of HTTP, which is not subject to the load balancer’s timeout and can run up to 15 minutes. For information about setting up a cron job, see . This error can also occur when a site is trying to load files that don’t exist (404 erro
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down! By Wendy Cholbi Has this website downtime scenario happened to you? You swing by your own website, and your browser seems to be taking forever to connect. With a growing sense of horror, you begin to contemplate the possibility that something is wrong. Moments later, you get a timeout error message saying that the site "timed out" or "took too long to respond." Timeout error? Let's not panic…yet There are several causes for a timeout error, and it doesn't necessarily mean you've been hit by website downtime. Plus, many of them are easily fixable. Try these basic tips before calling your web host in a panic: Try another site. Can you type in google.com or apple.com or any other site? If you can't access any sites, the problem is likely your own internet connection, and not something specific to your site. If other sites work and yours doesn't, keep reading. See if it really is just you. DownForEveryoneOrJustMe.com lets you type in any URL and see if it's "just you" or if the site is "really down." This has saved me from several panic attacks, because if it's just me, I know that others can still see my site. If it's really down, it's time to check with your web host. If not, try a few more tricks: Toss your cookies. I'm not speaking metaphorically of panic-induced fit of vomiting, but rather of removing the little bits of code that various sites leave in your browser. They are often helpful, but sometimes pesky. Here's a complete list of how to clear cookies in any browser. Clear your cache. Your browser stores copies of recently accessed pages so they will load quicker. Again, usually a helpful thing, but occasionally causes problems. Here's how to clear your cache in any browser. Restart your browser. Sometimes (depending on your settings) this will auto-clear your cache, history, and cookies. Have a backup browser. It would sure be nice if all browsers were equal…but they aren't. Sometime