An Unknown Error Occurred Compressing The Database Files
Issue Resolution: Section I: Moving unneeded files out of the company data folder Backup your company; see Article ID 10264: "How to make a backup" in Related Resources. Close Sage 50—U.S. Edition on all computers. Browse to your company data folder; see Article ID 10199: "How to locate company directories" in Related Resources. Move all files and file types not listed below to another folder: .DAT Details.ini Company.ini .cac and .cax Version.txt KMSKeys.xml KeysBackup folder Move OPTIONS.DAT, ENVUSER.DAT, ENVSESS.DAT, SERIAL.DAT, and STATUS.DAT. Verify there are no .ptb files in the KeysBackup folder. Any .ptb files found should be moved to another folder. Open your company to allow the .DDF files to recreate. Close Sage 50. Verify the Automatic Back Up completes with no errors. Section II: Server going to a network drive Backup your company; see Article ID 10264: "How to make a backup" in Related Resources. Close Sage 50 on all computers. Browse to your company data folder; see Article ID 10165: "How to find data path and program path" in Related Resources. Open the .ptc file and verify the Company Directory and Save backup to: are local on the server. Repeat step 4 for all .ptc files found. Verify that you can now run the backup. Section III: Updating Automatic Backup Configuration Open the Automatic Backup Utility. Click Open. Browse to the location of your .ptc file that corresponds to the company in which you are receiving errors. In the section labeled Save backup to, click the Browse button. Navigate to the folder in which you'll be saving your backups, so that the system knows that this renamed folder is the location for your backup files. Click OK. Click Save. Resolution for Issue 'Error: "An unknown error occurred compressing the database files."' available: Yes (Solved). Source: Sage Community forums. Disclaimer: Accounting File Repair Support is an independant provider of database-related services and is not affiliated with Sage or Intuit. Error: "An unknown error occurred compressing the database files.": thi
Construction and real estate Wholesale Distribution Manufacturing Product quick access: Sage One Sage 50 Accounting Sage 100 ERP Sage 300 ERP Sage ERP X3 Sage HRMS Sage Impact Sage Life Sage Payments Sage Payroll SageCity Site Search Sage City User Site Search Sage City User SageCity Home Support Business Partners Accountants Students Town Hall Blogs More ... Sage 50 Accounting… Sage 50 Accounting - U.S.… Home Forums Blogs Training Ideas Year-end center ACA Members More Cancel This group requires membership for participation - click to join Automatic Backup error compressing database files Hi, I am struggling to figure out why my automatic backups http://support.accountingfilerepair.com/error-an-unknown-error-occurred-compressing-the-database-files/ fail. Things went bad after upgrading to Quantum 2011.Peachtree support says it's my fault. I'm fine with that, if I know what to fix! manual backups work. It seems to be relatedto compressing the files.ideas:The error isBackup started at 10/13/2010 4:30:03 AMPerforming backup using following details: Company: Bishop Lynch High School, Inc. Company Path: \\BLPEACH\Peachtree\Company\bislynhx\ Backup file created: \\BLPEACH\Peachtree\Company\bislynhx\Backups\Bishop Lynch High School, Inc.-101310.ptbBackup exiting at 10/13/2010 4:31:12 http://sagecity.na.sage.com/support_communities/sage50_accounting_us/f/132/t/47554 AM----------------------------------------------------------------------Backup started at 10/14/2010 4:30:04 AMAn unknown error occurred compressing the database files.Backup exiting at 10/14/2010 4:41:28 AM---------------------------------------------------------------------- ghuggins 22 Jan 2011 9:06 AM Cancel 4 Replies ShirleyB 22 Jan 2011 3:04 PM So you are using Quantum and you have unlimited support with your product. Are you saying that they would not help you set your backup? Please advise.Thanks Shirley. Cancel ghuggins 24 Jan 2011 12:51 PM I have support. They said if I can run a manual backup from Peachtree, then the automatic backup failing is an environment issue, not a Peachtree issue...--Gray Cancel ShirleyB 24 Jan 2011 1:59 PM I you are not working with another consultant feel free to call me. I will try to help you. Cancel lwade 3 Jun 2013 7:21 AM I'm getting the same message on PTQ 2012 Cancel 866-996-7243 (SAGE) google facebook youtube linkedin twitter instagram sage city © 2016 The Sage Group plc, its licensors or its affiliated companies. Sage, Sage logos, and Sage product and service names mentioned herein are the trademarks of The Sage Group plc, its licensors, or its affiliated companies. All other trademarks are the property of their respective owners. For more informatio
Albums Members List Go to Page... Thread Tools Display Modes #1 07-16-2010, 12:58 PM mdminear Registered User Join Date: Jun 2002 Posts: 180 PT 2011 Automatic Backup Problems running I have tried several times to do the new 2011 PT autobackup. http://forums.peachtreeusers.com/showthread.php?t=20047 First few times got ERROR that others were logged in (WHEN NO one was logged in).. now getting EXCEPTION error - company file is locked? anyone have luck with this new config and how to set up? should be intuitive http://www.bbb.org/atlanta/business-reviews/computers-hardware-software-and-services/sage-software-in-lawrenceville-ga-6722/complaints but doesn't seem to be friendly? mdminear View Public Profile Find all posts by mdminear #2 07-28-2010, 10:41 AM speechlesstx Registered User Join Date: Apr 2006 Posts: 16 No idea, we're getting all manner of weird errors. an unknown Right now I can't do an automatic backup, I get "An unknown error occurred compressing the database files" every time after it runs for 15 minutes. Any clues? speechlesstx View Public Profile Find all posts by speechlesstx #3 09-23-2010, 01:00 PM mdminear Registered User Join Date: Jun 2002 Posts: 180 still getting this company is locked error. program works fine otherwise. just NOT the automatic backup feature and can't get Sage to answer my question mdminear View Public an unknown error Profile Find all posts by mdminear #4 11-08-2010, 08:58 AM mdminear Registered User Join Date: Jun 2002 Posts: 180 works now i finally got it to work. instead of running 'routine on server computer itself', i did it on MY desktop and it works perfect. there must be a flaw where it can run the backup utility from the same computer/server that has the program saved on it?????? mdminear View Public Profile Find all posts by mdminear « Previous Thread | Next Thread » Thread Tools Show Printable Version Email this Page Display Modes Linear Mode Switch to Hybrid Mode Switch to Threaded Mode Rate This Thread You have already rated this thread Posting Rules You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is Off HTML code is Off Forum Rules Forum Jump User Control Panel Private Messages Subscriptions Who's Online Search Forums Forums Home Welcome and Info New users start here! Announcements and special offers Peachtree and Sage 50 software Peachtree / Sage 50 Accounting forum Premium Accounting forum Classic and DOS forum All times are GMT -7. The time now is 03:34 AM. Contact Us - PeachtreeUsers.com HOME - Archive - Privacy Statement - Top Powered by vBulletin Version 3.8.4Copyright ©2