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Developers Sale Sale Find a store Gift cards Products Software & services Windows Office Free downloads & security Internet https://support.microsoft.com/en-us/kb/2871372 Explorer Microsoft Edge Skype OneNote OneDrive Microsoft Health MSN Bing Microsoft Groove Microsoft Movies & TV Devices & Xbox All Microsoft devices Microsoft Surface All Windows PCs & tablets PC accessories Xbox & games Microsoft Lumia All https://support.microsoft.com/en-us/kb/2871372 Windows phones Microsoft HoloLens For business Cloud Platform Microsoft Azure Microsoft Dynamics Windows for business Office for business Skype for business Surface for business Enterprise solutions Small business solutions Find a solutions provider Volume Licensing For developers & IT pros Develop Windows apps Microsoft Azure MSDN TechNet Visual Studio For students & educators Office for students OneNote in classroom Shop PCs & tablets perfect for students Microsoft in Education Support Sign in Cart Cart Javascript is disabled Please enable javascript and refresh the page Cookies are disabled Please enable cookies and refresh the page CV: {{ getCv() }} English (United States) Terms of use Privacy & cookies Trademarks © 2016 Microsoft
Errors 3 How to Delete the UpperFilters and… 4 How To Fix Gdiplus.dll Not Found or Missing Err… 5 How to Fix Xlive.dll Not Found or Missing Error… About.com About Tech PC Support . . . Troubleshooting Guides http://pcsupport.about.com/od/findbyerrormessage/a/code-31-error.htm Error Messages T How To Fix Code 31 Errors A Troubleshooting Guide for Code 31 https://www.wintips.org/fix-network-adapter-code-31-device-is-not-working-properly/ Errors in Device Manager Share Pin Tweet Submit Stumble Post Share By Tim Fisher PC Support Expert By Tim Fisher Code 31 Error MessageThe Code 31 error is one of several Device Manager error codes. The Code 31 error will almost always display in the following way:"This device is not working properly because Windows cannot load the drivers required for code 31 this device. (Code 31)"Details on Device Manager error codes like Code 31 are available in the Device Status area in the device's properties: How To View a Device's Status in Device Manager.Important: Device Manager error codes are exclusive to Device Manager. If you see the Code 31 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue.Cause of the Code 31 ErrorA Code 31 error error code 31 is caused by any number of reasons that prevents Windows from loading the driver for the particular hardware device. Regardless of the root cause, troubleshooting an error Code 31 is pretty straightforward.Note: If you see the Code 31 error on the Microsoft ISATAP adapter in Windows Vista, you can ignore the error. continue reading below our video Tech 101: Recovering Lost Data According to Microsoft, there is no actual issue.Don't Want to Fix This Yourself?If you're interested in fixing this Code 31 problem yourself, continue with the troubleshooting in the next section.Otherwise, see How Do I Get My Computer Fixed? for a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more.How to Fix a Code 31 ErrorRestart your computer if you haven't done so already.There is always the remote possibility that the Code 31 error you're seeing was caused by some temporary issue with Device Manager. If so, a simple reboot might fix the Code 31. Did you install a device or make a change in Device Manager just before the Code 31 error appeared? If so, it's very possible that the change you made caused the Code 31 error.Undo the change if you can, restart your PC, and then check again
8, 7 or Vista) if the appropriate driver for the Network (Ethernet/LAN) controller is not installed properly or is corrupted. The full description of the "code 31" error in "Device status" information box is: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)". When the Code 31 error occurs in one (or more) device(s), then the corresponding device appears with a yellow exclamation mark sign, next to it, in Device Manager. In several cases the Ethernet "Code 31" error, can occur despite the fact that the correct driver of the Ethernet controller is already installed. At these cases you have to perform some additional steps to resolve the error code 31 in your Network Adapter. This tutorial contains detailed steps and instructions on how to resolve Ethernet Controller Code 31 error in Device Manager. How to Fix the Network Controller Code 31 error in Device Manager. Solution 1. Install the latest driver for Network Controller to fix the Network Adapter Code 31 error. Step 1. Download the latest Network Adapter Drivers. 1. From another computer, navigate to your computer's manufacturer support site (if you own a branded PC or laptop) or to the motherboard's support site (for onboard network adapters) and download the latest driver version for the Network Controller. After the download, copy the driver to a USB drive and then transfer the downloaded driver to the problematic computer. Step 2. Install Ethernet Adapter Drivers. 1. Follow the manufacturer's instructions to install the downloaded Ethernet adapter driver on your computer. 2. Check if your Ethernet Controller is working properly. If Code 31 error is still displayed in Device Manager, then proceed to Solution 2. Solution 2. Remove Invalid Registry keys & re-install LAN Adapter drivers to resolve the Code 31 error in Network Adapter. Step 1. Open Registry Editor & Backup Registry. Open Registry editor. To do that: 1. Simultaneously press the “Win” + “R” keys to load the Run dialog box. 2. Type regedit and press Enter to open Registry Editor. IMPORTANT: Before you continue, first take a backup of your registry. To do that: From the main menu, go to File & select Export. Specify a destination location (e.g. your Desktop), give a filename to t