Dell A940 Printer Hardware Error
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Sign in Dell A940 Hardware Error 502 Peripherals Dell Monitors, Printers, Projectors, Hardware and Software discussion Get this RSS feed Home Forums Files Wikis 6 Replies 4 Subscribers Postedover 7 years ago RSS Dell A940 Hardware Error 502 This question is not answered Posted by RBlauvelt on dell a940 printer hardware error 0502 7 Mar 2009 14:19 My Dell A940 all-in-one printer cannot print anymore. Partway through a page, it
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stops... the display reads "Hardware Error 502" while the computer displays a message about a "Cartridge Stall." Note that the error happens even when the printer dell a940 printer driver windows 7 64 bit is disconnected from the computer and used in the "Copy" mode. I found a page on the Dell site about re-seating the encoder strip to resolve 502 errors, but (1) the strip wasn't out of position, and (2) fiddling with it and dell a940 printer ink ensuring it's properly seated doesn't change the errors. I've also changed out the cartridges to no avail. I'm about to take the printer (about 5 years old) to a recycling center and get an HP! Like 0 Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. All Replies Posted by RockSt☆r-Rick K on 7 Mar 2009 15:27 RBlauvelt, You followed these instructions listed below, correct? Rick »Reposition the Encoder Strip on the
Dell A940 Printer Manual
A940 All-In-One Printer To reposition the encoder strip, perform the following steps: Remove the power cord from the unit. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located. Gently slide the ink cartridge carrier to the middle of the printer. Figure 1: Out-of-position encoder strip Gently move the top part of the printer belt to the right. Usingyour index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier. Note: There is a small slot that the encoder strip fits into, which islocated on the back of the ink cartridge carrier.While working with the encoder strip, check it for dust or any unclean spots. If any detected, try to clean the strip by wiping it gently with clean cloth. Gently press the strip first to the rear and then forward to ensure that it is seated correctly. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip. Figure 2: Correctly seated encoder strip Note: If the encoder strip moves at all, it has NOT been repositioned correctly. Once the encoder strip has been re-seated, close the lid to the unit. Re-connect the power supply to the All-In-One. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Er
by a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask dell a940 printer software follow up questions if you need to. 100% Satisfaction Guarantee Rate the dell a940 printer ink cartridge answer you receive. Ask Richard Your Own Question Richard, Technician Category: Printers Satisfied Customers: 5359 Experience: AAS
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Degree in Computer Technology. 46422908 Type Your Printers Question Here... Richard is online now Printer hardware error 0502 on my Dell A940 printer. What This answer was rated: ★ http://en.community.dell.com/support-forums/peripherals/f/3528/t/19262396 ★ ★ ★ ★ Printer hardware error '0502' on my Dell A940 printer. What does that mean? Share this conversation Expert: Richard replied5 years ago. Hi. I am Rick. I will be your expert. THe 0502 error code indicates that the encoder strip has lost its connection THe steps below should fix it for you.1. Remove the power http://www.justanswer.com/printers/4jg1k-printer-hardware-error-0502-dell-a940-printer.html cord from the unit.2. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located.3. Gently slide the ink cartridge carrier to the middle of the printer.4. Gently move the top part of the printer belt to the right.5. Using an index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier.NOTE: There is a small slot that the encoder strip fits into, which is going to be located on the back of the ink cartridge carrier.6. Gently press the strip first to the rear and then forward to ensure that it is seated correctly.7. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip.8. Once the encoder strip has been re-seated, close the lid to the unit.9. Re-connect the power supply to the All-In-One.10. Press the Power button. If the encode
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