Error Code 1311
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installing an Adobe product on Windows Solutions Additional information Applies to : Acrobat Acrobat 3D Adobe OnLocation CS Adobe Premiere Pro Adobe Premiere Pro CS4 After Effects After Effects microsoft error code 1311 CS4 Bridge Bridge CS4 Contribute Contribute CS4 Creative Suite Creative Suite CS4 Device Central
Error 1311 Spss
Dreamweaver Dreamweaver CS4 Encore Encore CS4 Extension Manager Fireworks Fireworks CS4 Flash Professional Flash Professional CS4 Illustrator Illustrator CS4 InCopy InCopy error 1311 adobe reader CS4 InDesign InDesign CS4 Photoshop Photoshop CS4 Photoshop Elements Photoshop Extended RoboHelp for FrameMaker Soundbooth Version Cue Issue: Error 1311, 1335, or 2350 when installing an Adobe product on Windows When you install an
System Error 1311
Adobe product on Windows, you receive the following error message: “Error [1311, 1335, or 2350]. Source file not found: [drive]:\[product name][product version]\data1.cab. Verify that the file exists and that you can access it.” Solutions Errors 1311, 1335, and 2350 occur when the installer is unable to access the necessary files from the DVD/CD-ROM drive. These errors can also occur if antivirus software interferes with an installation, or if the error 1311 source not found installation files are compressed. Solution 1: Check the product installer disc. Make sure that the DVD or CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the DVD/CD-ROM with a soft, lint-free cloth. Ensure that the installation disc is inserted into the drive letter identified in the error message. Note: Many computers have more than one DVD/CD-ROM drive. Solution 2: Temporarily disable antivirus software, and then install the product. For instructions, see the documentation for the antivirus software or contact the manufacturer. Solution 3: Install the product from the desktop. CS3: Follow the instructions in Install Adobe Creative Suite 3 from the desktop (Windows XP and Windows Vista) (kb400609).CS4: Follow the instructions in Install Adobe Creative Suite 4 or point products from the desktop (Windows XP and Windows Vista) (kb403963).PSE: Create a folder on the desktop. Insert the Photoshop Elements install disc into the DVD/CD-ROM drive. If the Autoplay window appears, close it. Open My Computer (Windows XP) or Computer (Windows Vista). Right-click the drive with the Photoshop Elements install disc in it, then choose Explore. Copy the Adobe Photoshop Elements folder into the folder you created on the desktop in Step 1. When the files finish copying, eject the Photoshop Elements ins
.cab file it requires for the installation of a program / application. This error typically shows for Adobe Acrobat, and also for the likes of Microsoft Office. Here are some typical
Error 1311 Quickbooks
error messages for the 1311 error: Error 1311 Cannot locate source file Cabinetfile.cab or "Cannot
Error 1311 No Logon Servers Available
find the file Adobe Acrobat [version]\data1.cab." What Causes 1311 Errors? The Error code 1311 and also the others (1335, 2350) error 1311 java installation are caused when: The application installer program doesn't access the required program setup files from the program setup CD-ROM. The installation files are in a compressed state. An AntiVirus program that is on https://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html your system is disrupting the setup process. How To Fix The 1311 / 2350 Error Step 1 - Check The Installation CD For Damage One of the biggest causes of the 1311 error is the way in which the installation CD will often be damaged (and unreadable). This is a huge issue, as it means that your computer will not be able to read the files it requires. http://www.personalcomputerfixes.com/general-errors/solution-for-error-1311-cannot-locate-source-file/ To fix this, you should look at the reverse (shiny) side of the installation CD and see whether it's scratched or not. If it is scratched, you should either look for a replacement CD or use one of the CD repair tools you can get from PC stores. Step 2 - Extract Compressed Installation Files The 1311 error shows when it cannot extract a "cabinet" file from an installation program. A cabinet (.cab) file is used by installation programs to compress a lot of files into a single, smaller file. If your PC shows the 1311 error, it's typically a sign that the .cab file you are trying to use is either damaged, corrupt or unreadable by your software. If you manually extract this file, it should make the installation work properly again. Here's what to do: Right-click on the folder and select Extract All. Follow the instructions. Once that has finished, double-click ‘Setup.exe' in the folder that has the extracted files. Step 3 - Re-Install The CD-ROM Device It's often the case that the CD-ROM will either become damaged or corrupted as Windows is used. This means that if you want to ensure the 1311 error no longer shows,
Early Adopter Program ArcGIS Ideas Esri Support Services ArcGIS Blogs ArcGIS Code Sharing Product Life Cycles Manage Cases Request Case Start Chat Back to results Print Share Is This Content Helpful? Search on GeoNet Submit to ArcGIS http://support.esri.com/technical-article/000004680 Ideas Error: Error 1311: Source file not found Error Message During the installation http://www-01.ibm.com/support/docview.wss?uid=swg21480262 of ArcGIS Desktop, this error message may occur:"Error 1311: Source file not found:
product. Technote (troubleshooting) Problem(Abstract) You received product installation media in the form of a compressed file (.zip). During installation, an error presents with the following content "Error 1311. Source file not found" and the installation does not continue. Symptom Presentation of message 'Error 1311. Source file not found' during installation. Cause Operating systems allow opening compressed (zip) files without extracting them. Some required files are not automatically extracted and are not available to be used during the installation process. Resolving the problem Stop the installation. Extract all of the files in the compressed (.zip file) to a new folder, and run the installer executable ('setup.exe') from that new folder. Microsoft Windows operating systems (1) Right-click the compressed file (.zip). (2) Select the 'Extract All' drop-menu option. (3) Select the 'Extract' button. (4) When complete, a (new) folder containing the extracted (decompressed) files will appear in the same location as the compressed (zip) file. (5) Run the product installer from the (new) folder containing the extracted (decompressed) files according to the product installation instructions. Macintosh operating systems (1) Right-click (Control+click) on the compressed file (.zip). (2) Select the 'Open With' drop-down menu option. (3) Select 'Archive Utility' from the available options. (4) The Archive Utility window displays with a progress bar. (5) When complete, a new folder will contain the extracted (decompressed) files in the same location as the compressed file (.zip). (6) Run the product installer from the new folder which contains the extracted (decompressed) files. Historical Number 76802 Document information More support for: SPSS Statistics Software version: Not Applicable Operating system(s): Platform Independent Reference #: 1480262 Modified date: 2016-05-11 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility