Enterprise Activation Error Has Occurred
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error has occurred. Please contact your system administrator" appears on the BlackBerry smartphone during the enterprise activation process Article Number:000004829 First Published:August windows activation an error has occurred 15, 2015 Last Modified:April 12, 2016 Type:Support Environment BlackBerry Enterprise an error has occurred during activation Server 4.0 to 5.0 SP4BlackBerry smartphones Back to top ↑ Overview During the enterprise activation an error has occurred during activation facetime process, the following error message appears on the screen of the BlackBerry smartphone: An error has occurred. Please contact your system administrator. Back to
An Error Has Occurred During Activation Imessage
top ↑ Cause The following can cause this issue: Cause 1 The enterprise activation password is invalid. Cause 2 An Enterprise Service Policy is blocking the activation and the following error message appears on the BlackBerry smartphone: Your Account is not authorized for Enterprise Activation. Note: An Enterprise Service Policy an error has occurred during activation try again allows a BlackBerry Enterprise Server administrator to control which BlackBerry smartphones are allowed service on the BlackBerry Enterprise Server. For more information on the Enterprise Service Policy, see Article 4861. In the BlackBerry Messaging Agent log, the following log lines appear: [40000] (05/19 15:28:52.397):{0xE24} {ABC@123.com } *** OTAKEYGEN *** sending KEY_ACCEPT transID = 220239464 [35006] (05/19 15:28:52.397):{0xE24} {ABC@123.com } Sending ESP_AUTH_ACTIVATION_REQ command to Dispatcher, PIN=1234ABCD [30000] (05/19 15:28:52.397):{0xE24} {ABC@123.com } Sending data to Dispatcher, size=303, Tag=50 [40000] (05/19 15:28:52.397):{0xE24} {ABC@123.com } SendToDispatcher, Tag=50 [40583] (05/19 15:28:52.397):{0xE24} {ABC@123.com } Sending packet to device, Size=248, Tag=51, TransactionId=-904724239 [40279] (05/19 15:28:52.397):{0xE24} {ABC@123.com } SubmitToRelaySendQ, Tag=51 [40279] (05/19 15:28:52.397):{0xE24} {ABC@123.com } SubmitToRelaySendQ, Tag=-696931853 [50104] (05/19 15:28:52.569):{0xE24} {ABC@123.com } HandleAuthRespFromDispatcher: User is not authorized for BlackBerry services [30000] (05/19 15:28:52.585):{0xE24} {ABC@123.com } Sending data to Dispatcher, size=369, Tag=52 [40000] (05/19 15:28:52.585):{0xE24} {ABC@123.com } SendToDispatcher, Tag=52 [40000] (05/19 15:28:52.585):{0xE24} {ABC@123.com } *** OTAKEYGEN *
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contact your system administrator." Knowledge Base Home All Articles http://www.messagedisk.com/index.php/kb/article/blackberry_activation_error_an_error_has_occurred_please_contact_your_syste/ Getting Started General Information Configuring Outlook Mac Entourage http://www.chicagotech.net/netforums/viewtopic.php?f=1&t=7669 Mobile Access Knowledge Base BlackBerry Activation Error: "An error has occurred. Please contact your system administrator." Problem: During the enterprise activation of your BlackBerry you get the following error message: "An error has occurred. Please contact error has your system administrator". Cause: There are two potential reasons for this error: Your Enterprise Activation password has expired, or; You do not have the correct data plan with your wireless carrier Resolution: Confirm with your carrier that you have the BlackBerry Enterprise Service data plan. error has occurred If you do, and you still receive the above error, request a new activation password from MessageDisk support. Last Updated on: Mar 01, 2008  (Permalink) Category: Mobile Access Common Questions BlackBerry Activation Error: "An error has occurred. Please contact your system administrator." Recently Added What is Exchange Hosting? Droid X Email Setup iPhone / iPad update to iOS4 issue How to Save Your MessageDisk Password - Part 2 How Do I Open Another Person's Calendar or Other Folders? Order MessageDisk Now! Features Requirements Pricing Information Contact Sales Dedicated Exchange Hosting We also offer dedicated MS Exchange hosting packages. Starting at $549/mo. Set your own mailbox policies For more info, Contact Sales Support Documentation Knowledgebase System Status Contact Support Copyright © 2009 MessageDisk LLC. All Rights Reserved. Terms of Service Privacy Statement