Error Messages Norton Antivirus Trusted Application List
Map Product Details Features Live Chat Real-Time Visitor Monitoring Customization and Branding Native Operator Console Spell Checker Other Features Screenshots Native Operator Console Visitor Messenger CMS Integrations WordPress Joomla Magento Drupal PrestaShop osCommerce Zen Cart more... Galleries Live Chat Icons Holiday Live Chat Icons Operator Pictures Header Images Holiday Header Images Live Chat Invitations Surveys Downloads Downloads Linux Release History Prices Partnership Affiliate Banners Your Referrals Help F. A. Q. Help Manual Troubleshooting Tutorials Best Practices How to add the chat client to trusted in Norton Internet Security Norton Internet Security is known among the applications, which sometimes happen to block our chat console and prevent it from connecting online. As a result, you may receive the following system error message "Cannot connect to the ProvideSupport Chat Server". In some cases, Norton will allow you to connect, but instead will cause short disconnects during chat, or delays in messages posting. The solution is the same to both problems - to add the operator console to the white list in the firewall settings. Follow these steps: Open Norton Internet Security (right click on its icon in the system tray or from computer Start menu) Click Personal Firewall >> Configure Under Programs tab, click Add Browse to the folder where Provide Support Chat is installed (e.g. C:\Program Files\Provide Support\Live Support Chat for Web Site), select ProvideSupportConsole.exe file, click Open Click OK After making the necessary changes, make sure to restart the operator console to get online. What to do if your operator console is giving you "Cannot connect to the ProvideSupport Chat Server" error How to add the chat client to trusted in AVG Internet Security How to add the chat service to trusted in Microsoft Security Essentials How to add the chat service to trusted in ESET NOD32 Antivirus How to add the chat client to trusted in Symantec Endpoint Protection How to add the chat service to trusted in Trend Micro Internet Security How to add the chat client to trusted in Avast Internet Security Ho
Italiano (Italian) 日本語 (Japanese) 한국어 (Korean) Polski (Polish) Português (Portuguese) Português-Brasil (Portuguese-Brazil) Русский (Russian) 简体中文 (Simplified Chinese) Español (Spanish) Svenska (Swedish) ไทย (Thai) 繁體中文 (Traditional Chinese) Türkçe (Turkish) Steam Support Sign in to your support account | Create account Home Knowledge Base Steam Troubleshooting and How-To's Troubleshooting General Troubleshooting Antivirus software reports Steam games are malicious Main Menu Antivirus software reports Steam games are malicious My antivirus or http://www.providesupport.com/help/troubleshooting/norton-internet-security.html firewall software reports my new Steampurchases containsa trojan or potentially dangerous program - what is happening? Important: We encourage protecting your PC from viruses, spyware and other forms of malicious software. However, it is not necessary to run anti-virus and other security applications while you are engaged in https://support.steampowered.com/kb_article.php?ref=4361-MVDP-3638 playing a game on Steam. Anti-virus applications often interfere with Steam and can cause a range of problems from connection issues to games not launching correctly. Please set your anti-virus to Game Mode or disableit before launching Steam if you are experiencing issues with your Steam games. The Steam application or Steamgamehas been mistakenly identified as a virus or "trojan" by certain software as a result of the development of potentially-malicious programs which use the same filenames as valid Steam files (this is a very common practice amongst malicious software writers - many viruses already masquerade as valid operating system files). We are working with the antivirus and firewall software vendors to ensure fewer false positives involving Steam appear in the future. In the meantime, please review the symptoms below to determine whether or not this issue is impacting your system: McA
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