Error On Outgoing Settings Sending Email From Smtp Server Failed
DISCUSSION Join the Community! Creating your account only takes a few minutes. Join Now Hi, all, Ok, this was working until about a week ago. Now, I am getting two errors; the first time I try to save it, it reads Error on outgoing settings: SMTP error: Username or password failed. I then erase the login creds, re-enter them and this error comes up Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unrecognized authentication type I have office 365 and have the outgoing settings like so: SMTP server: smtp.office365.com requires authentication I read into this and some people have had luck going into advanced settings and disable TLS, save, reboot, enable tls and try again. I have tried this to no avail. Please, feedback is appreciated so our clients can get status updates on their tickets etc. Lastly, everything is working. Tickets are being generated, so Spiceworks is querying the mailbox properly, but anything "outgoing" will not show, so users are unable to see when a ticket is opened or closed, updates, etc. Thanks!! Reply Subscribe RELATED TOPICS: Error on outgoing settings: Sending email from SMTP server failed Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 watchdog 100   This topic was created during version 7.3. The latest version is 7.5.00093. 11 Replies Serrano OP aaronelmitt2 Mar 25, 2015 at 3:39 UTC so what is the client your using outlook because thunderbird works much better than that microsoft stuff and it is much easier to set up. 0 Serrano OP aaronelmitt2 Mar 25, 2015 at 3:42 UTC also is it on the right port? 0 Anaheim OP Michaelh6081 Mar 25, 2015 at 4:07 UTC HI, I am using port 587, I googled the outgoing settings for o365 and spiceworks and used those specs. It had worked for a year. Thunderbird, I have no Idea what that is but I will look. Also, I am running spiceworks 7.2 so It ma be a little outdated, I am going to patch and update this weekend but I don't think this is the issue. Thanks 0 Pimiento OP S1624 Jun 4, 2015 at 9:28 UTC 1st Post We're having the same problem, did you manage to resolve this? 0 Pimien
IN THIS DISCUSSION Join the Community! Creating your account only takes a few minutes. Join Now Spiceworks version is 7.4.00075. We are using Office 365 and despite what setting I use I am unable to send (or receive) email from Spiceworks. The error is "Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unrecognized authentication type". I have turned off the TLS settings, restarted Spiceworks, Turned on the TLS Setting and restarted again......all without success. This has just about put us dead in the water. Reply Subscribe RELATED TOPICS: Error on outgoing settings: Sending email from https://community.spiceworks.com/topic/859923-sending-email-from-smtp-server-failed-504-5-7-4-unrecognized-authentication-type SMTP server failed Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unr Error on outgoing settings: Sending email from SMTP server failed:   3 Replies Pure Capsaicin OP Rod-IT Aug 17, 2015 at 6:21 UTC https://community.spiceworks.com/how_to/52788-configure-spiceworks-help-desk-to-email-through-office... 0 Pure Capsaicin OP Rod-IT Aug 17, 2015 at 6:21 UTC http://community.spiceworks.com/how_to/64500-setup-email-settings-in-spiceworks-office365 0 Pure Capsaicin OP Helpful Post Rod-IT Aug https://community.spiceworks.com/topic/1131233-error-on-outgoing-settings-sending-email-from-smtp-server-failed-504-5-7-4 17, 2015 at 6:22 UTC https://community.spiceworks.com/how_to/2949-configuring-spiceworks-to-send-with-an-office-365-accou... A quick search in the how to's will yield you many results 0 This discussion has been inactive for over a year. You may get a better answer to your question by starting a new discussion. Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? Add Cancel × Insert code Language Apache AppleScript Awk BASH Batchfile C C++ C# CSS ERB HTML Java JavaScript Lua ObjectiveC PHP Perl Text Powershell Python R Ruby Sass Scala SQL VB.net Vimscript XML YAML Insert Cancel Join me to this group Reply × Users who spiced this post Read these next... © Copyright 2006-2016 Spiceworks Inc. About Advertising Privacy Terms Help Sitemap × Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up with your email address First Name Last Name Email Join Now or Log In Email Password Log In Forgot your password? Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password? By creating an account, you're agreeing to our Terms of Use, Privacy Policy and to receive emails from Spiceworks. By creating an account, you're agreeing to our Terms of Use, Priva
THIS DISCUSSION Join the Community! Creating your account only takes a few minutes. Join Now We are using Office 365, and up until recently emails and spiceworks worked fine. Now the outgoing and incoming email https://community.spiceworks.com/topic/271607-error-on-outgoing-settings-sending-email-from-smtp-server-failed-504-5-7-4-un settings are giving me "Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unrecognized authentication type Error on incoming settings: Failed to login to pod51019.outlook.com with the given username and password. Please enter https://community.spiceworks.com/topic/372289-heldesk-not-sending-emails-through-office-365 valid credentials and try again." I have verified on Office 365 my server, username and password, but still get the error. Reply Subscribe RELATED TOPICS: Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 error on Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unr Error on outgoing settings: Sending email from SMTP server failed:   This topic was created during version 6.1. The latest version is 7.5.00093. 3 Replies Habanero OP Keith Hummel Nov 1, 2012 at 7:59 UTC IT Geek Consulting LLC is an IT service provider. This looks like someone that had a similar issue. Not sure if it is error on outgoing helpful since I know nothing about Office 365 http://community.office365.com/en-us/forums/158/p/22399/108265.aspx
0 Habanero OP BizDPS Mar 5, 2014 at 2:37 UTC I hate to bump a 2-year old post, but I found the solution while working on a customer's Spiceworks install. 1. Go into your email settings, then advanced settings. 2. Disable outgoing TLS Support and let it save. 3. Re-enable outgoing TLS Support and let it save. 4. Re-test your settings. 2 Pimiento OP DBN4386 Dec 1, 2015 at 4:20 UTC BizDPS's solution worked for me, thank you! 0 Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? Add Cancel × Insert code Language Apache AppleScript Awk BASH Batchfile C C++ C# CSS ERB HTML Java JavaScript Lua ObjectiveC PHP Perl Text Powershell Python R Ruby Sass Scala SQL VB.net Vimscript XML YAML Insert Cancel Join me to this group Reply × Users who spiced this post Read these next... © Copyright 2006-2016 Spiceworks Inc. About Advertising Privacy Terms Help Sitemap × Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up with your email address First Name Last Name Email Join Now or Log In Email Password Log In Forgot your password?account only takes a few minutes. Join Now We recently switched to Office 365 and I need to change our Spiceworks installation to handle the new email server. I could not get the Exchange option to work, so I chose pop and used outlook.office365.com, 995, use SSL and it is receiving emails perfectly. I cannot get it to send email though. I have tried the following: Protocol: Exchange Server: https://podxxxxx.outlook.com, https://podxxxxx.outlook.com/owa, https://mail.office365.com, https://mail.office365.com/owa
Error Message: Error on outgoing settings: Unexpected response from the Exchange server received. Are you sure you entered the correct address? Protocol: SMTP Server: smtp.office365.com Port: 587 Requires authentication: checked Error: Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unrecognized authentication type Protocol: SMTP Server: smtp.office365.com Port: 25 Requires authentication: checked Error: Error on outgoing settings: The server smtp.office365.com refused the connection on port 25. Please note that SMTP via proxy is not supported. Protocol: SMTP Server: podxxxx.outlook.com Port: 587 Requires authentication: checked Error: Error on outgoing settings: Sending email from SMTP server failed: 504 5.7.4 Unrecognized authentication type Protocol: SMTP Server: podxxxxx.outlook.com Port: 25 Requires authentication: checked Error: Error on outgoing settings: The server pod51044.outlook.com refused the connection on port 25. Please note that SMTP via proxy is not supported. In advanced settings "SMTP TLS support" is enabled, but I tried disabling that and it made no difference. For all the above tests, the username and password is correct. Re-entered the password several times just to be sure. And I am running the latest version of