Error On Outlook.ost
Files (.pst and .ost) Applies To: Outlook 2016, Outlook 2013, Outlook 2010, Outlook 2007, Less Applies To: Outlook 2016 , Outlook 2013 , Outlook 2010 , Outlook 2007 , More... Which version do I have? More... If your Microsoft Outlook Data File (.pst and .ost) won’t open, or if you suspect the file is damaged, use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in the data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. If you're using a Microsoft Exchange account and your offline Outlook Data File (.ost) is missing items, you can safely delete the file. Outlook will recreate the file the next time the program opens. Note: The Inbox Repair tool doesn't connect or analyze any data stored in an Exchange mailbox. The tool only looks for errors (corruption), and there are any, gives you the opportunity to allow the tool to fix those errors Repair a .pst file Exit Outlook and do one of the following: Browse to C:\Program Files. or Browse to C:\Program Files (x86). In the Search box, type SCANPST.EXE. Notes: If the search doesn't find SCANPST.EXE in one folder, try searching in the other folder mentioned in step 1. Navigate to the folder location based on your version of Outlook. Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16 Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15 Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14 Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12 Open SCANPST.EXE. In the Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or choose Browse to select the file. Note: By default, a new log file is created during the scan. You can choose Options and opt not to have a log created, or you can have the results appended to an existing log file. Choose Start to begin the scan. If the scan finds errors, choose Repair to start the process to fix them. Note: The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. When the repair is complete, start Outlook with the profile associated with the Outlook Data File you just repaired. Other Outlook folders In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair proce
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so I scanned it for errors with scanpst.exe. It found some issues but scanpst.exe was unable to fix it as the issues still existed https://www.msoutlook.info/question/do-not-repair-ost-files-with-scanpst-exe when I rescanned it after the repair. Didn't there used to https://help.salesforce.com/apex/HTViewSolution?urlname=How-to-rename-and-recreate-Microsoft-Outlook-data-OST-file&language=en_US be a scanost.exe as well? How can I fix my ost-file without needing to spend lots of money on a 3rd party recovery application? Although it works for some errors, scanpst.exe is not intended to be used with ost-files. Aside from some IMAP configurations in error on Outlook 2013, the ost-file only contains cached data and its better to start with a fresh cache again instead of attempting to fix it. Let Outlook rebuild the ost-file The recommended approach to deal with corruptions in ost-files it to rename the ost-file to .old when Outlook is closed and have Outlook rebuild the ost-file from the error on outlook.ost server again. This is the most reliable way and also part of the reason why there is no longer a scanost.exe (since Outlook 2010). By default, your ost-file is located in the following location: Windows Vista, Windows 7, Windows 8 and Windows 10C:\Users\%username%\AppData\Local\Microsoft\Outlook\ Windows XPC:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\ You can paste the path mentioned above in the Address Bar of Explorer to quickly open the (hidden) folder location. Repair when rebuild currently isn’t an option If that's not possible at the moment, because you have for instance a large mailbox and currently have a slow or expensive connection, then you can of course still give scanpst.exe a try. For instructions using scanpst.exe see the guide: Using the Inbox Repair Tool (scanpst.exe). Third party solutions When all you have is an ost-file and scanpst.exe can't fix it and you can't access your email account via Outlook at the moment anymore either (or use Outlook Web Mail as an alternative), then you could consider using a 3rd party
account to access Salesforce. You'll be able to search for Marketing Cloud documents and take training Marketing Cloud Login Close Salesforce Login Marketing Cloud Login Close Answers Help & Training Events Collaboration Ideas User Groups Trust Known Issues Print this page Rename and recreate Microsoft Outlook data (.OST) file Knowledge Article Number 000193713 Description Email messages, calendar, tasks and other items are saved on a server or your computer, when they're saved to your computer, they're saved as Outlook Data Files (.pst or .ost). Just like any file, there is a possibility that the Outlook Data Files can become corrupted. If you think your data files have been corrupted, we'll show you how to repair or recreate the files. Resolution Heads up - Salesforce for Outlook (SFO) supports only Microsoft Exchange Email type which means dealing with .ost file Rename and recreate a corrupted .OST file Typically you can fix syncing errors by either renaming or recreating your Outlook Data Files. Outlook 2010 and 2013 1. Locate the .ost file. i. Click the File menu | then click Info. ii. Click Account Settings | click Account Settings again. iii. Click the Data Files tab. iv. Click the data file that is set as the default. v. Click Open Folder.... 2. Rename the .ost file by right clicking on the file and selecting Rename. - We suggest rename the file to ost.old. 3. Press Enter on your keyboard.4. Open Outlook. Outlook should start to configure a new data file. - This process can take anywhere from 10-60 minutes depending on your mailbox size. Watch out - While the new data file is being configured make sure you don't open SFO or close Outlook.When your mailbox has been rebuilt you'll see the message, "All folder are up to date" in the lower right hand corner. Outlook 2007 1. Locate the .ost file. i. From the Tools menu, click Account Settings.ii. From the "Account Settings" window, click the Data Files tab.iii. Click the data file labeled as "Default."iv. Click Open Folder.... 2. Rename the .ost file by right clicking on the file and selecting Rename. - We suggest rename the file to ost.old. 3. Press Enter on your keyboard.4. Open Outlook. Outlook should start t