Hotsync Error 16397
jonbutler, May 27, 2005. Thread Status: Not open for further replies. jonbutler Newbie Messages: 3 Likes Received: 0 Trophy Points: 1 Following is a possible fix for a syncing problem with the new Verizon version of the Treo 650. The problem occured in my phone AFTER the initial installation of Palm Desktop software and the first sync to the Treo 650. After several syncs, the syncs to "Tasks" and "Calendar," and in my case to the 3rd party Meeting Maker all stopped, and the log specified error #16397. The fifth call to Palm led to a solution, at least for me. Another user had reported a similar problem and either Palm or Verizon had diagnosed an issue with Wireless Sync, which I have enabled to obtain email. Either VErizon or the user had suggested disabling Wireless Sync. I couldn't find a way to disable Verizon's program Wireless Sync. But in checking the top menus on the program, going to "Setup," then to "Connection Settings," then to "Advanced" (in the bottom right part of the screen, one will see a check-box in the "Advanced Settings" scren for "Enable oother sync apps." This says "Enabling this may duplicate data." CHECK this box. I did, then clicked "OK" and got out of the Wireless Sync program, then did a HotSync. Worked perfectly. Has worked perfectly ever since. Jon Butler jonbutler, May 27, 2005 #1 edunwody Newbie Messages: 1 Likes Received: 0 Trophy Points: 1 Spent 30 min with Palm until they hung up on me, just could not understand his english and Verizon would not even talk to me about it. But thanks, that is a fix for me. Elliott edunwody, May 28, 2005 #2 holvoetn Still a moderator ... Messages: 24,536 Likes Received: 12 Trophy Points: 263 Two new fresh users and already they are acting in the spirit of BrightHand ... helping other people ! Jon and Elliott (a.k.a. jonbutler and edunwody): Welcome to BrightHand Digital since 1980, handheld since 2001 M105 (retired but still working), T|E (sold)
T3 + ADAPT BT GPS + Viamichelin 3.2 + Palm WiFi card Treo 500v with WM6.1 and Treo 680 in the drawer Desire S - rooted -Virtuous Quattro beta 5 - Ice Cream Sandwich Acer Iconia A500 Tablet - rooted - Thor A500 ROM v14.2 - Honeycomb 3.2.1 Having a rather busy schedule at work, so
Discussion Palm PDAPhones Treo 755P Contacts - Sync problem + Reply to Thread Results 1 to 1 of 1 Thread: Contacts - Sync problem LinkBack LinkBack URL About LinkBacks Bookmark & Share Digg this Thread!Add Thread to del.icio.usBookmark in TechnoratiTweet this thread Thread Tools Show Printable Version Email this Page… Subscribe to this Thread… Rate This Thread Current Rating Excellent Good Average Bad Terrible 08-13-200806:14 PM #1 dave607 Registered User Join Date 11-16-2006 Posts 6 Contacts - Sync problem I sync'd up my 755p today, and http://forum.brighthand.com/threads/fix-for-verizon-sync-error-16397.88408/ suddenly my contacts have disappeared (on my phone, not on Palm Desktop). Stranger still is that I can still use speed dial, and my contacts names come up when I get a call, but not their photos. The message I received from the HotSync was that the sync was interrupted. A view of the HotSync Log revealed the following: HotSync 3.2.1 started http://www.smartphoneforums.com/forums/treo-755p/115504-contacts-sync-problem.html 8/13/08 3:32:51 PM Local Synchronization OK Install Voice Memo did nothing To Do List did nothing OK Tasks Media did nothing OK Note Pad OK Memos Memo Pad did nothing Date Book did nothing Contacts synchronization failed “Contacts” failed (error = #16397) OK Calendar Address Book did nothing OK Install Backed up MMIDCache1.pdb Backed up MMIDCache3.pdb Backed up midataidcache.pdb Backed up Saved Preferences.prc OK Backup Last sync time and PC ID updated on handheld HotSync Complete 8/13/08 3:33:48 PM Any ideas? Thanks. Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote + Reply to Thread « Previous Thread | Next Thread » Posting Permissions You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On Forum Rules Sponsors Contact Us SmartPhoneForums.com Archive Web HostingWeb Hosting Privacy Statement Top All times are GMT -5. The time now is 09:06 AM. vBulletin Version 4.1.0. Co
data between by Palm (in a Kyrocera SmartPhone) and any of my Macs. Here's the log report: HotSync started 2/27/02 4:29:00 PM Local Synchronization - Did nothing OK Install To Do List did nothing Memo Pad did nothing Date Book did nothing Address Book http://www.verycomputer.com/21_0060c2bc26cf631f_1.htm synchronization failed "Address Book" failed (error = #16397) - Did nothing OK Install Did nothing OK Backup http://h30434.www3.hp.com/t5/Palm-and-WebOS/bd-p/palm-hardware/page/678 In the above example, I had set all conduits but Address Book to "do nothing" but even if all are set to synch, I still run into a brick wall with Address Book. Is there a way to repair this file? I don't have a usable backup of my Address Book data anywhere. Last sync time and PC ID updated on handheld HotSync Complete 2/27/02 4:29:25 PM hotsync error Top Can a Corrupt Palm Address Book File Be Repaired? by Patrik Bli » Fri, 01 Mar 2002 18:36:59 Yes! But you can't do it by yourself. You have to send the database to Palm Support. They can repair it. /Patrik Quote:> All of a sudden, I can't seem to transfer any Address Book data > between by Palm (in a Kyrocera SmartPhone) and any of my Macs. Here's > the log report: > HotSync started 2/27/02 4:29:00 PM > Local Synchronization > - Did nothing > hotsync error 16397 OK Install > To Do List did nothing > Memo Pad did nothing > Date Book did nothing > Address Book synchronization failed > "Address Book" failed (error = #16397) > - Did nothing > OK Install > Did nothing > OK Backup > In the above example, I had set all conduits but Address Book to "do > nothing" but even if all are set to synch, I still run into a brick > wall with Address Book. Is there a way to repair this file? I don't > have a usable backup of my Address Book data anywhere. > Last sync time and PC ID updated on handheld > HotSync Complete 2/27/02 4:29:25 PM Top Can a Corrupt Palm Address Book File Be Repaired? by Philip Shear » Fri, 01 Mar 2002 22:20:47 Quote:> "Address Book" failed (error = #16397) 16397 = 0x4000 + 0x0D = SYNC_ERR_CLASS + 0x0D here is what it says in SyncMgr.h: #define SYNCERR_NO_FILES_OPEN (SYNC_ERR_CLASS + 0x0D) // An operation was requested on a database when no databases were open So the Address Book conduit fails to open AddressDB on the Palm. Not very good news. Top Can a Corrupt Palm Address Book File Be Repaired? by henri Arsenau » Sat, 02 Mar 2002 05:01:37 I don't understand how someone is doing syncs, and is not backing up the address book, which is the single largest and usually most important file on the Palm! henri Top Can a Corrupt P
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