How To Prevent Computer Human Error
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on Slideshare Security Intelligence Analysis and Insight for Information Security Professionals Toggle navigation Search for: Search Expand News Topics Industries X-Force Research Media Events how to reduce human error in the workplace & Webinars Home > Topics > CISO > How to how to prevent human error Reduce Human Error in Information Security Incidents How to Reduce Human Error in Information Security Incidents how to reduce human error in manufacturing January 13, 2015 | By Nicole van Deursen Share How to Reduce Human Error in Information Security Incidents on Twitter Share How to Reduce Human Error in
Human Error In Information Technology
Information Security Incidents on Facebook Share How to Reduce Human Error in Information Security Incidents on LinkedIn Share How to Reduce Human Error in Information Security Incidents on Twitter Share How to Reduce Human Error in Information Security Incidents on Facebook Share How to Reduce Human Error in Information Security Incidents on LinkedIn According how to reduce human error in experiments to the 2014 IBM Chief Information Security Officer Assessment, 95 percent of information security incidents involve human error. Human error is not only the most important factor affecting security, but it is also a key factor in aviation accidents and in medical errors. Information security risk managers and chief information security officers can benefit from the insights of studies on the human factor within these industries to reduce human error related to security. What Is Human Error? Human errors are usually defined as circumstances in which planned actions, decisions or behaviors reduce — or have the potential to reduce — quality, safety and security. Examples of human error involved in information security include the following: System misconfiguration; Poor patch management; Use of default usernames and passwords or easy-to-guess passwords; Lost devices; Disclosure of information via an incorrect email address; Double-clicking on an unsafe URL or attachment; Sharing passwords with others; Leaving computers unattended when outside the workplace; Using persona
are attributed to a poorly designed human-computer interface (HCI). However, human beings are often needed to be the fail-safe in an otherwise automated system. Even the most highly trained and alert a technical examination which eliminates possible human errors operators are prone to boredom when they are usually not needed for normal
Human Error In Information Security
operation, and panic when an unusual situation occurs, stress levels are raised, and lives are at stake. The HCI
Human Error Cyber Security
must give appropriate feedback to the operator to allow him or her to make well informed decisions based on the most up to date information on the state of the system. High https://securityintelligence.com/how-to-reduce-human-error-in-information-security-incidents/ false alarm rates will make the operator ignore a real alarm condition. Methods for determining the effectiveness of an HCI, such as heuristic evaluation, cognitive walkthroughs, and empirical evaluations like protocol analysis, exist, but are often cumbersome and do not provide conclusive data on the safety and usability of an HCI. System designers must insure that the HCI is easy and intuitive for human https://users.ece.cmu.edu/~koopman/des_s99/human/ operators to use, but not so simple that it lulls the operator into a state of complacency and lowers his or her responsiveness to emergency situations. Contents: Introduction Key Concepts Sources of Human Error HCI Problems Available tools, techniques, and metrics HCI Design Heuristic Evaluation Cognitive Walkthrough Protocol Analysis MetriStation Relationship to other topics Conclusions Annotated Reference List & Further Reading Introduction In any complex system, most errors and failures in the system can be traced to a human source. Incomplete specifications, design defects, and implementation errors such as software bugs and manufacturing defects, are all caused by human beings making mistakes. However, when looking at human errors in the context of embedded systems, we tend to focus on operator errors and errors caused by a poor human-computer interface (HCI). Human beings have common failure modes and certain conditions will make it more likely for a human operator to make a mistake. A good HCI design can encourage the operator to perform correctly and protect the system from common operator errors. However, there is no well defined procedure for constructing an HCI for safety critical systems. In an embedded system, cost
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