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Lotus Error The Object's Application Class Is Not Available

Opening Calendar Entries. "The Object's Application Or Class Is Not Available"; object; application; class; webex Technote (troubleshooting) This document applies only to the following language version(s): US English Problem When opening calendar entries, a pop up box appears with the error: "The object's application or class is not available". This issue was also found when a user who has Cisco WebEx ™ installed, forwards a document to users without Cisco WebEx ™ installed. When the recipients try to access the forwarded email, they receive the same error message, Symptom Meeting Cause User installed third party application, Cisco WebEx ™ and the issue appears to be related to a customized subform from the Cisco WebEx ™ installation. Environment Notes 8.5.x / Windows XP / Windows 7 Diagnosing the problem 1. Verify if the user is using Cisco WebEx ™. 2. Verify if the WbxNIVersionMajor= parameter is enabled in the client notes.ini file 3. Open the mail file with the designer client and check the subforms. Is the wbx_subform present? Steps to Reproduce the other issue: User with Cisco WebEx ™ installation opens a meeting on his calendar and selects to forward the meeting. The recipients of the forwarded meeting (email) cannot open the email and the referenced error populates. The recipients cannot reply to or forward the email. Resolving the problem It has been determined that this issue is caused by a custom element within the mail template needed for a third-party related product called Cisco WebEx ™. To verify if you're experiencing the same problem: 1. Open notes.ini on the user's PC and look for the following parameter: WbxNIVersionMajor=. 2. If the parameter is there, comment it out by putting a semi colon (;) at the beginning of the parameter (;WbxNIVersionMajor=), save notes.ini and restart the Notes Client. 3. Re

Training Support Forums & community Events Rational Tivoli WebSphere Java technology Linux Open source SOA and Web services Web development XML My developerWorks About dW Submit content Feedback developerWorks>Lotus>Forums & community>Notes/Domino 4 and 5 Forum Notes/Domino 4 and 5 Forum RE: Object's Application or Class is not available?Posted by John Thornton on 16.Aug.99 at 04:29 PM using Lotus NotesCategory: Notes Client -- OtherRelease: Release 5Platform: Mike, You are right, there is nothing wrong with this database, there is some specific problem on your pc. This is a very generic error and could mean you have some http://www-01.ibm.com/support/docview.wss?uid=swg21447294 kind of conflict in the Windows registry with Word or perhaps you have multiple versions of Notes installed. First, do a search and verify that you only have one notes.ini (should be located in the Notes program directory). When you embed a Word object into Notes, Word checks to see where Notes is install and if it finds an incorrect notes.ini you could run into trouble. If http://www-10.lotus.com/ldd/46dom.nsf/55c38d716d632d9b8525689b005ba1c0/f1611aae1fe61673852567cf0070911a?OpenDocument this is fine then you probably have some kind of registry conflict which can be tricky to isolate. If you upgraded from Office 95 to Office 97 it is possible that you still have old Office 95 pointers in the registry which are now invalid. If you are comfortable editing the Windows registry you can use regedit and under \\HKEY_CLASSES_ROOT look for Word.Document.8 and expand this key and look for Default icon which should include a path. Verify that this path is correct. If this is correct look at the other Word keys and verify the paths. Another option would be to let Windows uninstall Office 97 completely (through the Control Panel, Add Remove Programs). This will remove all Office 97 keys from the registry. Once Office has been removed then you can go into regedit and search for Word and/or Excel and look for any left-over Office 97 keys and delete them too. Then, reboot and reinstall Office 97. Hope this helps. John Iris Associates Return to top Object's Application or Class is no... (Mike Voelker 12.Aug.99) . . RE: Object's Application or Class i... (John Thornton 16.Aug.99) Document options Print this page Search this forum

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