Magic Online Error L0015
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Select a product Search Tips Search Magic Online: Technical Troubleshooting Answer ID 2269 Please note: If you do not feel comfortable performing any of these steps, we suggest contacting a computer sorry your connection to magic online has failed specialist for assistance. If you experience a crash or performance problem with Magic Online, mtgo download follow these steps: Check System Requirements - Verify that your computer meets the minimum system requirements for Magic Online. Connection Troubleshooting mtgo application cannot be started - Read this Connection Troubleshooting article to see if you may be having issues caused by your Internet connection. Ultimately any issues with your connection need to be solved by you, a computer repair professional, and/or mtgo won't launch your Internet Service Provider (ISP). Check for Windows updates - Keeping up to date with Windows updates, including the latest version of the Microsoft .NET Framework, can resolve a number of issues causing crashes or other problems. 1. Go to Control Panel. 2. Click Windows Update. 3. Click Check for Updates and install recommended updates. Antivirus Software - Some antivirus software such as Panda Antivirus can interfere with
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Magic Online's install process. You may need to temporarily disable that software or exclude Magic Online from it. Password Management Programs - If you are using a password management program, check your application settings to make sure that it is not automatically attaching to Windows applications. Programs like these can cause serious performance issues with the client. Clean Reinstall - For all other issues, follow the steps below to uninstall Magic Online and perform a clean install. Contact Game Support - If after reinstalling the client you still experience the issue, contact customer support. Clean Installation (Reinstalling): These steps should resolve a wide range of issues including (but not limited to) a bad installation, improperly cached files, or corrupted files. It is important that you follow these steps in order (including restarting your computer) to make sure the cache clearing happens and that the new installation is completely fresh. Uninstall Magic Online Press Windows key + R or go to Start -> Run (or Search -> Run, then Click Run in Windows 8) In the box type: control appwiz.cpl Click “OK” This will pull up a list of installed programs. Scroll down to the “M”s and you should see one or more programs that start with “Magic the Gathering Online”. I
Select a product Search Tips Search Magic Online: Error Message - Excessive Authorizations Answer ID 372 I received the error message "There was a problem processing your
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order due to excessive authorizations". What do I do now? This messagecan bereceived mtgo troubleshooting if you have madetoo many consecutive order attempts. The system will prevent you from ordering for two hours. This is magic online install problems to prevent the possibility of compounding any problemsviafurther order attempts usingalternate data (e.g. trying multiple billing/shipping addresses or credit card numbers).After the 2 hour lock out has expired, try placing your order again https://wizards.custhelp.com/app/answers/detail/a_id/2269 only once.If the order still fails, then please contact Customer Service. Depending on the reasons for failure,your order attempt may generate an authorization at the bank (meaning the funds are 'held' aside pending completion of the billing cycle).In this event, an additional reason for blocking any further attempts is to prevent you from generating too many 'holds' (andinadvertently depleting your funds). Since the billing cycle cannot complete http://wizards.custhelp.com/app/answers/detail/a_id/372 (due to the order failing) your bank will dropany funds on 'hold'back into your account after a period of time (determined by your issuing bank - this can range from 7 to 30 days). Again, it is advised that you waitout the 2hrperiod and then try to place one order making sure you check all your data thoroughly. If the order still fails, then please contact Customer Service. To send us an email please visit our Email Us page. Please make sure youcopy and paste the following section (providing this information will speed up our response time): Subject: Excessive Authorizations Your name: Your login name: The email address attached to yourMagic OnlineTM account: Describe the problem or error: Alternately you maycall our Customer Service at: 1-800-324-6496 (US and Canada) 425-204-8069 (From all other countries) Share Delicious Digg Facebook Reddit StumbleUpon Twitter Print Email this page To *Required First Name *Required Last Name *Required Your Email *Required Subject *Required Comment Back to Search Results Email Us Support History WIZARDS BRAND FAMILY: MAGIC | D&D | WPN | DUEL MASTERS | AVALON HILL Terms of Use | Privacy Policy | Code of Conduct | Cookies | Customer Service © 1995-2016 Wiz
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