Magic Online Error
Contents |
Select a product Search Tips Search Magic Online: Technical Troubleshooting Answer ID 2269 Please note: If you do is magic online down not feel comfortable performing any of these steps, we suggest contacting a
Sorry Your Connection To Magic Online Has Failed
computer specialist for assistance. If you experience a crash or performance problem with Magic Online, follow these steps: magic online application cannot be started Check System Requirements - Verify that your computer meets the minimum system requirements for Magic Online. Connection Troubleshooting - Read this Connection Troubleshooting article to see if you may magic online crashes on launch be having issues caused by your Internet connection. Ultimately any issues with your connection need to be solved by you, a computer repair professional, and/or your Internet Service Provider (ISP). Check for Windows updates - Keeping up to date with Windows updates, including the latest version of the Microsoft .NET Framework, can resolve a number of issues causing
Mtgo Won't Launch
crashes or other problems. 1. Go to Control Panel. 2. Click Windows Update. 3. Click Check for Updates and install recommended updates. Antivirus Software - Some antivirus software such as Panda Antivirus can interfere with Magic Online's install process. You may need to temporarily disable that software or exclude Magic Online from it. Password Management Programs - If you are using a password management program, check your application settings to make sure that it is not automatically attaching to Windows applications. Programs like these can cause serious performance issues with the client. Clean Reinstall - For all other issues, follow the steps below to uninstall Magic Online and perform a clean install. Contact Game Support - If after reinstalling the client you still experience the issue, contact customer support. Clean Installation (Reinstalling): These steps should resolve a wide range of issues including (but not limited to) a bad installation, improperly cached files, or corrupted files. It is important that you follow these steps in order (including restarting your computer) to ma
Select a product Search Tips Search Magic Online: Report an Issue Answer ID 668 Requires wizards.com login. If you encounter an issue with Magic Online, we would like to know about it. mtgo not launching If you were in a Magic Online tournament, we may be able to reimburse your magic online download mac entry to your collection after processing your report. If you were in a League, we may be able to nullify the
Magic Online Install Problems
match affected by the issue so that you can replay it, or we may be able to reimburse your entry for the League. How to Report an Issue Make sure you are logged into our help https://wizards.custhelp.com/app/answers/detail/a_id/2269 system. You’ll know you are logged in because you will see “Welcome YOUR NAME” in the top right hand corner of the page. If the form still isn’t pulling up, access it by clicking the “Email Us” tab at the bottom of this page, and choosing "Magic: The Gathering" then "Magic: the Gathering Online" then "Report an Issue" under Products. Fill out the following fields: Event ID:If you weren't in a sanctioned event http://wizards.custhelp.com/app/answers/detail/a_id/668 at the time or can't find your event ID, enter 0. Click herefor help on finding your event ID. Your Magic Online User ID: Please make sure you spell it right so we can review your report as quickly as possible. Type of Event : Choose the option that best fits the tournament you were in. If you were not in an event, select Open Play. Subject: A few words describing what happened. Question: Tell us as much as you know about the issue. If you are reporting a card bug, tell us how to reproduce it or what happened in the game before the bug. Supply the Game ID if you have it - click here for instructions on locating the Game ID. If you don't supply a Game ID, send as much info as you can to help us find it, such as the name of your opponent. Here is an example: What Happened? Runeclaw Bear was destroyed by Titanic Growth. Steps to reproduce: 1. Cast Runeclaw Bear 2. Attacked with Runeclaw Bear 3. Cast Titanic Growth on Runeclaw Bear ... What you expect to happen? The Runeclaw Bear to become a 6/6. If you’re having trouble with the form please contact Game Support. Issues We Will Not Reimburse Reports with insufficient d
2 Eldritch Moon Shadows Over Innistrad Eternal Masters Aether Revolt Articles All Articles Featured Columns New Posts Cards Trading Post Wiki Chat Desktop View Home MTG Salvation Forums The Game Magic Online Formats Getting this http://www.mtgsalvation.com/forums/the-game/magic-online-formats/476878-getting-this-error-trying-to-install-mtgo-on-my error trying to install MTGO on my laptop Search Search all Forums Search this Forum Search this Thread Tools Jump to Forum Getting this error trying to install MTGO on my laptop #1 May 21, 2013 IceTwenty IceTwenty View User Profile View Posts Send Message Ascended Mage Location: Panama City Beach Join Date: 2/25/2012 Posts: 251 Member Details http://i.imgur.com/QZLLiX8.jpg The wide beta gives me this error; the regular version magic online gives me an "Unable to load main bundle" error. Works fine on my desktop, but not on my windows vista laptop. I can provide more info if you need it, but I figured I could just ask here and see if there's a quick fix that I just couldn't find for whatever reason. Last edited by IceTwenty: May 21, 2013 Private Mod Note (): Rollback Post to Revision RollBack #2 magic online down May 21, 2013 masterm masterm View User Profile View Posts Send Message Ascended Mage Join Date: 2/6/2010 Posts: 257 Member Details Run as administrator and disable any firewall and any active virus protection features. If that does not work, copy the contents of that log file Private Mod Note (): Rollback Post to Revision RollBack #3 May 21, 2013 IceTwenty IceTwenty View User Profile View Posts Send Message Ascended Mage Location: Panama City Beach Join Date: 2/25/2012 Posts: 251 Member Details Been running as admin, but I'll try disabling stuff and try again. Edit: No dice. Here's what was in that install log. The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 6.0.2 {version} Running checks for package 'Hotfix for Windows XP (KB943326)', phase BuildList Reading value 'DisplayName' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB943326' Unable to read registry value Not setting value for property 'KB943326Installed' The following properties have been set for package 'Hotfix for Windows XP (KB943326)': Running checks for command 'WindowsXP-KB943326-x86\windowsxp-kb943326-x86-enu.exe' Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionNT' and value '6.0.0': true Result of checks for command 'WindowsXP-KB943326-x86\windowsxp-kb943326-x86-enu.exe' is 'Bypass' 'Hotfix for Windows XP (KB943326)' RunCheck result: No Install Needed Running