An Unknown Error Occurred -3212
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or iPod touch, you might see one of these messages in iTunes. If your iOS
An Unknown Error Occured ( -50)
device disconnects during the update or restore or if iTunes couldn't tell itunes sync error -54 the device to restore, you might see one of these messages: The iPhone [device name] could not be itunes unknown error occurred (-54) restored. An unknown error occurred (9). The iPhone [device name] could not be restored. An unknown error occurred (4005). The iPhone [device name] could not be restored. An unknown https://discussions.apple.com/thread/4331066?tstart=0 error occurred (4013). The iPhone [device name] could not be restored. An unknown error occurred (4014). Try these steps to restore your iOS device: Install the latest version of iTunes. Restart your computer. Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart. Try to https://support.apple.com/en-us/HT201444 restore your device using another USB cable. Try to restore your device on another computer. Force your device to restart. If you continue to see error 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us. Learn more about other update and restore errors. Last Modified: Aug 16, 2016 Helpful? Yes No Thanks - please tell us how to help you better. Submit Cancel One Moment Please Thanks for your feedback. 46% of people found this helpful. Additional Product Support Information Start a Discussion in Apple Support Communities Ask other users about this article Wait... See all questions on this article See all questions I have asked Still need help? Apple Footer Apple Support If you see error 9, 4005, 4013, or 4014 when you restore your iOS device More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller. Copyright © 2016 Apple Inc. All rights reserved. Privacy Policy Terms of Use Sales and Refunds Site Map Contact Apple United States (English)
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