Apple Unknown Error -124
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basic stepswhen you see this message: "The iPhone [device name] could not be restored. An unknown error -39 itunes unknown error occurred [error number]." If you still see the error itunes error 39 message, find your error below to learn what to do. Choose your error number or messageSelect
Itunes Error Codes
your error to learn what to do: 1,2,3,4,6,9,10,11,12,13,14,16,17 20,21,23,26,27,28,29,34,35,36,37,40,53,56 1002,1004,1011,1012,1014,1015 1600,1601,1602,1603,1604,1611,1638,1643-1650,1667,1669, 1671 2001,2002,2005,2006,2009 3002,3004,3013,3014,3015,3194,3200 4005,4013,4014 "There was a problem downloading the software." "The device isn't eligible
Itunes Unknown Error Occurred (-54)
for the requested build." "Invalid response." "The required resource can't be found." Check for communication issuesIf you see error 1671, iTunes is downloading necessary software. Wait for the download to finish and try again. To see how long the download should take, you can click the down arrow in the apple error code upper-right corner of iTunes. If you see one of the issues below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200 "There was a problem downloading the software." "The device isn't eligible for the requested build." Check for communication issues between iTunes and Apple software-update servers.Also check forissues with third-party security software. If you still see an error message, contact Apple Support. Check your security software If you see error 9, learn what to do. If you see errors 2, 4, 6, or 1611 check forissues with third-party security software. Alsocheck for USB connection issues. If you still see an error message, contactApple Support. Check your USB connectionsIf you see error 4005, 4013, or 4014,learn what to do. If you see one of the errors below, you might have a USB connection issue: 13, 14
iPad, or iPod, you might see an error code or alert. You can fix most update
An Unknown Error Occurred (-39)
and restore errors with these steps. Update iTunesGetthe latest version of iTunesfor itunes sync error -54 your computer. Update your computerInstall updates for your Mac. If you have a PC, get updates from Microsoft. itunes error 4013 Check your computer’s security softwareYou might need toupdate, change, or uninstall softwarethat’s causing an issue. Unplug extra USB devicesKeep only your device, keyboard, and mouse plugged in to https://support.apple.com/en-us/HT204770 your computer. RestartTurn off your computer andyour device.Thenturn them on again. Try againUpdate or restore your device again. Get more helpIf you tried these steps and get the error again, follow thesteps for your error code. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple https://support.apple.com/en-us/HT201210 assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. Last Modified: May 31, 2016 Helpful? Yes No Thanks - please tell us how to help you better. Submit Cancel One Moment Please Thanks for your feedback. 40% of people found this helpful. Additional Product Support Information Start a Discussion in Apple Support Communities Ask other users about this article Wait... See all questions on this article See all questions I have asked Still need help? Apple Footer Apple Support If you see an error when you update or restore your iPhone, iPad, or iPod More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller. Copyright © 2016 Apple Inc. All rights reserved. Privacy Policy Terms of Use Sales and Refunds Site Map Contact Apple United States (English)
iTunes Library files and check for issues with third-party security software. When you try to sync your iPhone, iPad, or iPod touch with iTunes, you might see analert message that says: "The iPhone [device name] cannot be synced. https://support.apple.com/en-us/HT205597 An unknown error occurred (-54)." This can happen if a file on your computer or iOS device is locked.In most cases, your sync will continueif you click OK at the bottom of the message. If your content doesn't sync, https://forums.developer.apple.com/thread/50964 restart your computer and your iOS device. Also, make sure that you have thelatest version of iTunesand thelatest software updates for your device. If you still see the issue, continue below. Consolidate the media files in your iTunes libraryThe unknown error media files in your iTunes library might be stored in several locations. Tryconsolidating your files into the iTunes Media folder. Check for issues with third-party security softwareSome third-party software, including security software, can interfere with the sync process between your computer and your device. Change your security software's setup and see if it fixes the issue. Sync a small amount of contentSync only a small amount of content at a time. Add more content until you see the error unknown error occurred again.By doing this, you'll identify the content that causes the issue. Delete and re-download contentIf the issue happens with content from the iTunes Store, delete and thenre-download the content. Or, download the content directly to your iPhone, iPad, or iPod touch. Delete and re-import contentIf the content isn't from the iTunes Store, delete and then re-import it from the original source. For example, delete a songand then re-import it from the CD. Remove PDF files from the sync processThis issue might happen when you try to transfer iTunes purchasesfrom your iOS device to your computer. This might also happen when you try to sync with iBooks, because it uses the same process. If so, there might be a problem with a PDF file saved to the iBooks app on your iOS device. To fix the issue, use the Share option in iBooks on your device to email the PDF to yourself. This saves a copy of the PDF in your email account and shares it with the email address you choose, which can be accessed from your computer. Then, remove the PDF file from your device. Last Modified: May 3, 2016 Helpful? Yes No Thanks - please tell us how to help you better. Submit Cancel One Moment Please Thanks for your feedback. 24% of people found this helpful. Additional Product Support Information Start a Discussion in Apple Support Communities Ask other users about
Apple Developer Forums / Read Only Archive / iOS 9.3.3 beta Please enter a title. You can not post a blank message. Please type your message and try again. Unknown Error when downloading profile 1315Views 7 Replies Latest reply: Jul 7, 2016 9:48 AM by Mark805 Level 1 (0 points) TooPointOhh Jul 5, 2016 1:01 PM I am new to beta. When I go to beta.apple.com/profile on my iPhone and click Download Profile, it gives me the error:Cannot Install Profile Safari could not install a profile due to an unknown error. Why is this occuring? Is there a way for me to force my device to download the profile? Tags: none (add) betaContent tagged with beta, errorContent tagged with error, downloadContent tagged with download, installContent tagged with install, profileContent tagged with profile, cannotContent tagged with cannot This content has been marked as final. Show 7 replies Re: Unknown Error when downloading profile Level 1 (0 points) bigapple63 Jul 5, 2016 5:33 PM (in response to TooPointOhh) I am getting the same error message as you are on my iPhone 6S Plus, iPhone 6 Plus, and iPad Air 2. This helped me Show 0 Likes (0) Actions Re: Unknown Error when downloading profile Level 1 (0 points) OssMD Jul 6, 2016 11:43 AM (in response to bigapple63) I'm getting it too... I don't know what to do! This helped me Show 0 Likes (0) Actions Re: Unknown Error when downloading profile Level 1 (0 points) tbilal23 Jul 6, 2016 1:32 PM (in response to TooPointOhh) I'm receiving the same error. This helped me Show 0 Likes (0) Actions Re: Unknown Error when downloading profile Level 1 (0 points) mpagliaro Jul 6, 2016 4:19 PM (in response to tbilal23) check out this topic seems there is a solution now: Safari couldnt install profile This helped me Show 0 Likes (0) Actions Re: Unknown Error when downloading profile Level 1 (0 points) mallik897 Jul 6, 2016 11:03 PM (in response to TooPointOhh) set you date to june 30th 2016 it will work. This helped me Show 5 Likes (5) Actions Re: Unknown Error when downloading profile Level 1 (0 points) ctz2624 Jul 7, 2016 7:38 AM (in response to TooPointOhh) hey all you have to do is set your date back to june 30th and you can install the new update ... im doing it right now. This helped me Show 2 Likes (2) Actions Re: Unknown Error when downloading profile Level 1 (0 points) Mark805 Jul 7, 2016 9:48 AM (in response to TooPointOhh) I just did a restart on my iPhone 6s and that solved the problem This helped me Show 0 Likes (0) Actions Go to original post More Like This Retrieving data ... This site contains user submitt