Apple Unknown Error -39
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title. You can not post a blank message. Please type your message and try again. OlofMork Level 1 (7 points) Q: An unknown error has occurred app store An unknown error has occurredThis message An unknown error has occurred when i try login to APPSTORE in my MacBookAir.' MacBook Air, OS X Mountain Lion (10.8.1), Problem app store unknown error 4 to log in to app store Posted on Aug 31, 2012 3:45 AM I have this question
There Was An Error In The App Store. Please Try Again Later. (4)
too Close Q: An unknown error has occurred app store All replies Helpful answers Page 1 of 13 last Next by Carolyn Samit, Carolyn Samit Aug 31, app store unknown error el capitan 2012 5:37 AM in response to OlofMork Level 10 (122,332 points) Apple Music Aug 31, 2012 5:37 AM in response to OlofMork Try this user tip > https://discussions.apple.com/docs/DOC-4133If nothing there helped, disable anti virus software and turn off the Firewall in System Preferences >
Unknown Error Occurred (-54)
Security (or Security & Privacy)Then try the App Store. Helpful (0) Reply options Link to this post by Elin L, Elin L Aug 31, 2012 7:43 AM in response to Carolyn Samit Level 1 (0 points) Aug 31, 2012 7:43 AM in response to Carolyn Samit I've tried all of this now, logging in with different accounts, but nope! Still that "unknown error." I could contact Apple support but I would have to make a long distance call, do they have any email?! Helpful (0) Reply options Link unknown error -39 apple to this post by Carolyn Samit, Carolyn Samit Aug 31, 2012 7:46 AM in response to Elin L Level 10 (122,332 points) Apple Music Aug 31, 2012 7:46 AM in response to Elin L Yes > Apple - Support - Mac App Store - Contact Support
Helpful (0) Reply options Link to this post by seventy one, seventy one Aug 31, 2012 7:49 AM in response to Elin L Level 6 (15,155 points) Peripherals Aug 31, 2012 7:49 AM in response to Elin L Have you repeated the entire message; like was there a number following the 'Unknown error has occurred? Helpful (0) Reply options Link to this post by Elin L, Elin L Aug 31, 2012 7:53 AM in response to seventy one Level 1 (0 points) Aug 31, 2012 7:53 AM in response to seventy one No there's no number, just "unknown error has occured."Thanks for the link! Helpful (0) Reply options Link to this post by HACKINT0SH, HACKINT0SH Sep 1, 2012 1:12 AM in response to OlofMork Level 5 (5,774 points) iLife Sep 1, 2012 1:12 AM in response to OlofMork Make sure your system date and time is set correct. Helpful (0) Reply options Link to this post by Elin L, Elin L Sep 1, 2012 1:26 AM in response to HACKINT0SH Level 1 (0 points) Sep 1, 2012 1:26 AM in response to HACKINT0SH I moved to Japan recently, but the date and time are set automatically. Helpful (0) Reply options Link to this post by mosslack, mosslack Sep 1, 2012 6:59 PM in response to EApple discussion thread regarding possible solutions. What ended up working was signing out, clicking "Store -> Create New Account", accepting the
Unknown Error (-50) Iphone
Terms and Conditions, then canceling out of new account creation and signing
Unknown Error Occurred (-50)
in again. While deleting the network interface plist, cookies, etc. was educational, it didn't work. Accepting T&C while not we could not complete your request there was an error in the app store (4) creating a new account so I could use my old one... "It just works"? Posted by Dave Newton at 6:15 PM Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Labels: osx apple https://discussions.apple.com/thread/4255454?tstart=0 appstore 10 comments: Anonymous said... Wow, I've just spent most of the evening reading all kinds of posts. Wating all my time and getting VERY frustrated. THANK YOU SO MUCH ! Your solution worked for me ! 5/15/2013 10:50 PM Anonymous said... Thank you !!!I've been struggling all day long trying to sort this out.Oddly enough, your advice solved it ! 5/30/2013 8:22 http://buckybits.blogspot.com/2013/03/unknown-error-while-signing-in-to-apple.html PM Anonymous said... Thank you very much! 6/02/2013 8:46 PM Anonymous said... OMG THANK YOU! 5/06/2014 6:37 PM Anonymous said... This helped me, there was an account already signed into the App Store when I tried to sign in with my account. Instead of it saying "you have to log out first" or something, it just prompted me to log in and then gave me the Unknown Error. So this is a variation on what the OP describes. 3/19/2015 8:33 PM Anonymous said... Thanks!!!!! 4/24/2015 4:29 AM Anonymous said... Thanks for posting this! This helped me out, after quite a bit of screwing around trying to figure this out. I really appreciate it! 6/16/2015 12:10 AM Anonymous said... Thank you so much this has helped me as well. 8/18/2015 10:01 AM Anonymous said... Still an issue with the App Store and your solution still works. Thanks so much! 8/19/2015 6:55 PM Anonymous said... awesome fix, thank you. 9/09/2015 10:00 AM Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Blog Archive ► 2015 (6) ► August (2) ► July (1) ► June (1
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the way things are supposed to work. Sometimes things aren't so hunky-dory, and one of the more peculiar errors from the App Store is the incredibly vague "We could not complete your purchase - Unknown Error" message. Having experienced this error message myself not long ago when updating apps on a Mac, and some time in the past when updating OS X, we received a question on Twitter (yes, you can follow us there and ask us questions!) about the exact message as well. While it's frustrating, the good news is that it's usually very easy to fix with either one or both of the following steps; verifying the Apple ID, and - here's where it really gets fun - accepting everyones favorite iTunes Terms And Conditions. Verifying the Apple ID in Use is the Same in iTunes & App Store Verify in both the Mac App Store and iTunes apps that the same Apple ID account is used for both apps - if it's not, log out so that both apps have the same Apple ID account Quit out of the Mac App Store and quit out of iTunes (yes, quit out of iTunes if it's open) Relaunch the Mac App Store and try updating or downloading the app again, it should work flawlessly Simple solution, right? The problem appears to be triggered by an issue with the Apple ID accounts associated with the App Store, making it frequently experienced by users who have different Apple ID's for whatever reason. This is yet another reason to try and keep a single Apple ID in use for all of your user activity, though there are certainly times where that's not possible, particularly for international users. Check & Accept iTunes Terms & Conditions Still seeing the "Unknown Error" error message and it's preventing you from downloading anything? You may have an issue with the iTunes Terms & Conditions. Yes, seriously. All 50+ pages of those exciting terms and conditions may be the cause of your inability to download and update apps. The good news is this is also super simple to fix: Launch iTunes, or quit it if it's already opened but has just been updated and then relaunch iTunes Accept the new Terms & Conditions, after reading them thoroughly of course! Quit and relaunch App Store You should now be able to download from the App Store as intended. This solution was found by one of our commenters (thanks Mike!) , who discovered some time ago that if you update iTunes without choosing to accept the Terms and Conditions that have changed, this error persists in both iTunes and the Mac App Store until those new Terms