Backend Error Otrs-cgi-10 Perl
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Task Maniphest T125756 Error while sending emails with OTRSClosed, ResolvedPublicActionsEdit TaskEdit Related Tasks...Create SubtaskEdit Parent TasksEdit SubtasksMerge Duplicates InClose As error message: access denied for user 'otrs'@'localhost' (using password: yes) DuplicateEdit Related Objects...Edit CommitsEdit MocksEdit RevisionsProtect as security otrs default username and password issueSubscribeAward TokenFlag For LaterTagsOTRS (Resolved)OperationsSubscribersTrijnstel, DerHexer, Mbch331 and 10 othersAssigned ToakosiarisAuthored access denied for user 'root'@'localhost' otrs ByJeanFred, Feb 4 2016Description(Possibly linked to T74109 ?) I encountered the following while trying to answer en e-mail on OTRS:
Otrs 5 Default Login
Backend ERROR: OTRS-CGI-10 Perl: 5.20.2 OS: linux Time: Thu Feb 4 00:41:43 2016 Message: Impossible to send message to: XXX@XXX . RemoteAddress: XX.XX.XX.XX RequestURI: /otrs/index.pl Traceback (28156): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2253 Module: Kernel::Modules::AgentTicketCompose::Run Line: 839 Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042 otrs exploit Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40 Module: (eval) (v1.99) Line: 207 Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: ModPerl::Registry::handler (v1.99) Line: 32JeanFred created this task.Feb 4 2016, 12:45 AMJeanFred added a project: OTRS.JeanFred added a subscriber: JeanFred.Restricted Application added subscribers: Matthewrbowker, Rjd0060, Steinsplitter, Aklapper. · View Herald TranscriptFeb 4 2016, 12:45 AMRjd0060 assigned this task to akosiaris.Feb 4 2016, 12:55 AMRjd0060 set Security to None.Amortias added a subscriber: Amortias.Feb 4 2016, 12:57 AMComment ActionsAnother one here - Backend ERROR: OTRS-CGI-10 Perl: 5.20.2 OS: linux Time: Thu Feb 4 00:55:53 2016 Message: Impossible to send message to: xxx@xxx. RemoteAddress: xx.xx.xx.xx RequestURI: /otrs/index.pl Traceback (32296): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2253 Module: Kernel::Modules::AgentTicketCompose::Run Line: 839 Module: Kernel::S
[ subject ] [ author ] Hi, In fact, I have changed the right of access by using "chmod" for each file, but at otrs smtp configuration the end of configuration, I got the "Software error". Software error: ERROR:
Otrs 5 Exploit
Need write permission in OTRS home Try: $OTRS_HOME/bin/otrs.SetPermissions.pl !!! I tryed to reconfigure the file otrs.SetPermissions.pl and run it.
Reset Otrs Admin Password
I got this as resultat Bash:~#perl otrs.SetPermissions.pl bin/otrs.SetPermissions.pl <1.4> - set OTRS file permissions Copyright (C) 2001-2010 OTRS AG, http://otrs.org/ Usage: otrs.SetPermissions.pl [--otrs-user=
JavaScript. Home User Repository Packages RSS Feed List of Authors Author-Login Register MultiSMTP Version 5.0.2 Other Versions 3.0.2, 2.4.2, 3.1.4, 3.1.5, 3.2.4, 3.3.3, 4.0.4, Uploaded by/on reneeb on 31 Mar 2016 Framework 5.0.x Links Download Website http://opar.perl-services.de/package/R/RE/RENEEB/MultiSMTP Description A module that allows OTRS to use several SMTP servers. Rate/comment this package NAME MultiSMTP - make OTRS aware of multiple SMTP servers DESCRIPTION A standard OTRS installation is not able to use different SMTP servers for each sender address. This can lead to problems as many recipient servers deny to deliver the mails as a reverse lookup does not respond the hostname of the sender address. So each sender address needs its own SMTP server access denied - and this is provided with this package. After installation, there is a new item in the Email block in the admin area. That is to manage the address -> SMTP server mapping. You can configure the settings for each address given in the system addresses. And you can define the type of SMTP connection (plain SMTP, SMTPTLS or SMTP/S). The user's password can be stored in an encrypted way - if you want to use this access denied for feature, you have to install the Perl modules Crypt::CBC and Crypt::DES. When a mail is sent, the package searches for the SMTP settings that belong to the sender address and if it can't find anything, it uses the SMTP settings from SysConfig (that is used by the standard SMTP mechanism). AUTHOR AND LICENSE This package was written by Renee Baecker