Otrs Login Error
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Otrs Default Username And Password
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Access Denied For User 'root'@'localhost' Otrs
On Sunday, May 30, 2004 10:35 PM Jesse
Otrs 5 Default Login
and followed the suse howto but when I >> login I get this error: >> >> "Login failed! Your username or password was entered incorrectly." >> >> I'm not sure how to add a user otrs exploit to get this to work, but I've tried >> the root user and the otrs user and get this message on both >> accounts. Try root at localhost with the password root. If that doesn't help, see: http://doc.otrs.org/1.2/en/html/problems-with-mysql.html#PROBLEMS-LOST-MYSQL-ROOT-PW hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 Previous message: [otrs] Login Error message "login failed!" Next message: [otrs] Making Customers Only able to Send tickets to certain queue's Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] More information about the otrs mailing list
suse howto but when I >> login I get this error: >> >> "Login failed! Your username or password was entered incorrectly." >> >> I'm not sure how to add a user to otrs mysql get this to work, but I've tried >> the root user and the otrs mysql password otrs user and get this message on both >> accounts. Try root@localhost with the password root. If that doesn't help, see: otrs 5 exploit http://doc.otrs.org/1.2/en/html/problems-with-mysql.html#PROBLEMS-LOST-MYSQL-ROOT-PW hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/pipermail/otrs/2004-May/005198.html http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ Thread at a glance: Previous Message by Date: Login Error message "login failed!" I recently installed otrs and followed the suse howto but when I login I get this error: "Login failed! Your username or password was entered incorrectly." I'm not sure how to add a user to get this to work, but I've tried the root user http://osdir.com/ml/otrs.user/2004-05/msg00416.html and the otrs user and get this message on both accounts. thanks marshall _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ Next Message by Date: Making Customers Only able to Send tickets to certain queue's I want to make it so that when when a customer creates a new ticket they can only post to a certain queue. right now I'm doing testing on a future ticket system and when I goto post with a user they can send a ticket to all the queue's. thanks marshall _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ Previous Message by Thread: Login Error message "login failed!" I recently installed otrs and followed the suse howto but when I login I get this error: "Login failed! Your username or password was entered incorrectly." I'm not sure how to add a user to get this to work, but I've tried the root user and the otrs user and get this message on both accounts. thanks marshall _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscrib
comments Feb 242007 Sponsored Link OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer http://www.debianadmin.com/how-to-install-otrs-open-source-ticket-request-system-in-debian.html telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS Requirements Apache Web server Mysql or Postgresql Database Perl 5.8,Perl Modules Install OTRS in debian If you want to install otrs in debian sarge you need to use the access denied following command #apt-get install otrs If you want to install otrs in debian etch you need to use the following command #apt-get install otrs2 This will start the installation process and if you want to configure database using dbconfig-common you need to select yes in the following screen and press enter in this example i am configuring access denied for using dbconfig-common. Now you need to select which database you want to use in this example i am using Mysql database select ok and press enter You need to enter the database administrative user password select ok and press enter Now you need to enter the mysql application password for otrs select ok and press enter This will complete the installation. Now you need to access otrs using the following URL http://your server ip/otrs/index.pl for admin access You should see the following screen Now you need to use the following username and password to login Username :- [emailprotected] Password :- root Once you login in to the otrs you should see the following screen If you want to give customer interface use the following url http://your server ip/otrs/customer.pl Now if you want to know how to use otrs you need to check otrs documentation Possible Error and Solution When you try to access http://your server ip/otrs/index.pl to login you can see the following error Problem no connection to s