Cannot Find Section Smartcard . Error Number 11
Modified:14 Apr 2016 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms or Error MAC users cannot open applications and receive the following error message: "Error in connection file "/Users/..name../Library/Preferences/Citrix ICA Client/Modules": Cannot find section "SmartCard". Error number: 11” Solution Complete the following steps to fix the issue: Open a text editor. Browse to File > Open > Users/myName/Library/Preferences/Citrix ICA Client/Modules. OR /Users/Username/Library/Application Support/Citrix Receiver Open the Modules file and edit the following line by removing "SmartCard, " from the line: “VirtualDriver=Thinwire3.0, ClientDrive, ClientAudio, ClientPrinter, Clipboard, ClientManagement, ClientComm, ZL_FONT, ZLC, TWI, ICACTL, SmartCard, SSPI” Save the file. OR Deleting the Modules file and restarting to have the system recreating a fresh new Modules file can also fix the issue. Note: It is recommended to make a copy of the original file before permanently removing from the existing location. Problem Cause This issue occurs when "SmartCard, " is included in the Modules file of the ICA client on MAC client workstations. Note: The issue has also been reported with SSPI instead of SmartCard. Applicable Products Receiver for Mac Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automatically-translated articles may can contain errors. Citrix is not responsible for inconsistencies, errors, or damage incurred as a result of the use of automatically-translated articles. CANCEL Soutien Citrix Traduction automatique Cet artic
Website Information AdvancedQuick LinksNewsCAE Status PageMy CAE AccountTethered TroubleshootingCoE Website HostingTopics Map > Software Citrix/XenApp: Problem with SmartCard or SSPI in Connection File Symptoms MAC users cannot launch applications and receive the following error message: "Error in connection file "/Users/mitchbraselton/Library/Preferences/Citrix ICA Client/Modules": Cannot find section "SmartCard". Error number: 11” Causes This issue occurs when "SmartCard, " is included in the Modules file of the ICA client http://support.citrix.com/article/CTX122289 on MAC client workstations. Note: This issue has also been reported with SSPI instead of SmartCard. Resolution 1. Open a text editor. 2. Browse to File-> Open > Users/myName/Library/Preferences/Citrix ICA Client/Modules OR /Users/Username/Library/Application Support/Citrix Receiver 3. Open the Modules file and https://kb.wisc.edu/cae/page.php?id=30035 edit the following line by removing "SmartCard, " from the line: “VirtualDriver=Thinwire3.0, ClientDrive, ClientAudio, ClientPrinter, Clipboard, ClientManagement, ClientComm, ZL_FONT, ZLC, TWI, ICACTL, SmartCard, SSPI” 4. Save the file. -Or- Deleting the Modules file and restarting to have the system recreate a fresh new Modules file can also fix this issue. It is recommended to make a copy of the original file before permanently removing from the existing location. ***********This article is based of the following article (http://support.citrix.com/article/CTX122289) on Citrix's Support website***********Keywords:citrix xenapp smartcard sspi connection file remote access SuggestkeywordsDoc ID:30035Owner:Noel K.Group:Computer-Aided EngineeringCreated:2013-05-08 08:49 CDTUpdated:2016-08-15 08:53 CDTSites:Computer-Aided EngineeringFeedback: 0 0 Comment Suggest a new documenthelpdesk@cae.wisc.edu (608) 262-5349Room 116 Computer-Aided-Engineering building Copyright © 2016 The Board of Regents of the University of Wisconsin System
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