Dial Up Internet Error 678
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Error 691 Dial Up
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not respond.” Broadband connections If this error occurs with a broadband connection, it could be because of the following reasons: The network cable to the machine error 777 dial up may have been unplugged. The modem connecting to the Internet may be disabled or
Error 619 Dial Up
its drivers may be corrupt. Spyware. The TCP/IP stack on the computer is corrupt and needs repair. A third party
Error 721 Dial Up
firewall software is erroneously preventing the user from connecting to the Internet. The options below will help users to get around this issue: Ensure that the network cable is correctly connected and that the https://support.microsoft.com/en-us/kb/318009 cable is not damaged. Also ensure that the network adapter is enabled. To do this, click Start, Run and type ncpa.cpl, and click OK. After right clicking the Local Area Connection icon, click ‘Enable’ if it is available. Try restarting both the computer and the modem. After rebooting, wait until all applications and services have finished loading. After that, try the connection again. If using Windows XP, use http://www.tech-faq.com/error-678.html the netsh command to reset the tcp/ip interfaces. Click Start then select Run. In the box that appears, type ‘cmd’ and click the OK button. When the command window appears, type ‘netsh interface ip reset log.txt’ and hit the enter button. Type ‘exit’ at the command prompt and hit the enter button. Restart the computer and try again. Try reinstalling the modem and its drivers. Use a good anti-spyware tool to get rid of spyware and/or adware that may be hindering a good Internet experience. Powerful firewall programs such as ZoneAlarm can cause the Error 678 to appear during their operation. To try isolating the problem, uninstall the firewall program and test the machine. If the program is indeed causing the issue, contact its technical support for a solution. VPN Connections in Windows 2000 If using Windows 2000 and getting error 678 when opening a VPN connection, a hotfix is needed. Download the most recent service pack from Microsoft and install it. If the problem persists, contact Microsoft for support here. NOTE: Microsoft may charge for their assistance. Dial-up Systems Error 678 generally means that the line is ringing, but the remote system is not answering the call. Check the number being
differentOperating SystemWindows98Windows95WindowsMEWindowsNTWindows2000WindowsXPWindowsVistaWindows7Windows8Mac OS-9 Mac OS-X Linspire Common Connection Errors / SolutionsError 678: Remote modem not respondingSeveral factors can cause the 'Remote modem not responding' error. The following information should help you http://www.netzero.net/support/errors/error678-871.html to identify the cause of the error and resolve this issue.Possible SolutionsA. Check that your modem is properly connected B. Check your modem settings C. Check your http://support.toast.net/kb/a183/error-678-when-making-a-dial-up-connection.aspx dialup settings D. Change your access numbersE. Add three commas to your custom suffixF. Upgrade your modem drivers or enter an initialization stringA. Check that your dial up modem is properly connected There are two modem outlets on the back of your computer. The correct outlet will be labeled as Line or will have a picture of a wall jack next to it. Please verify that the telephone cord is connected from the wall jack directly into the correct modem outlet.If you dial up internet have other devices connected between the wall jack and the modem (such as fax machines, caller id boxes, or other phones), these could be interrupting the dial tone. Disconnect any devices other than the modem and try reconnecting to NetZero. If this resolves the problem, reconnect the devices to a different wall jack. B. Check your Modem settings Click the Windows Start button, point to Settings and select Control Panel. Double-click Modems and click the Properties button. Set the speed for your modem from the Maximum Speed, menu. For 14.4 modems use 19200, for 28.8 modems use 38400 and for 56k use 57600. Make sure Only connect at this speed is not checkedSelect the Connection tab. Under Call Preferences, ensure that the box marked Cancel the call if not connected within is unchecked. Some modems may not allow you to change the call preferences. Click OK then click Close to exit. Retry your NetZero connection. C. Check your
(need to dial area code, extra characters added to the number, etc). Solution Verify the number is being dialed correctly. Does the area code have to be dialed? Are extra characters added to the number? If using the TOAST.net Dialer, you can see how the number is being dialed under the Properties button. For example: See if you can find a pattern or something in the environment that is causing the issue (call waiting calls, new phone equipment, overly long phone cord, phone splitter, surge protector, moved computer to new jack, etc). For more information on cleaning up your phone line quality, refer to: Increasing Your Line Quality Is this a new computer or modem? The modem may not work as well as their previous one. Try adding a stabilization string: Modem Initialization Strings Try another access number if available. Article ID: 183, Created: December 11, 2009 at 3:47 PM, Modified: January 8, 2010 at 8:44 AM Add Feedback Was this article helpful? Yes No Thanks for your feedback... Share this articleFacebookGoogle+TwitterOther Social Networks × Share With OthersBlinkListBlogmarksdel.icio.usDiggDiigoFacebookFriendFeedGoogle+LinkedInNetvouzNewsVineRedditStumbleUponTumblrTwitterYahoo BookmarksCancelPrint Help Desk Software powered by SmarterTrack 12.2 © 2003-2016 SmarterTools Inc. By using this site, you are accepting cookies to store user state and login information. Management Interface × forgotPassLbl Username Cancel Reset Email × Please log in below Username Password Remember Me Close Login × Not Logged In You must be logged in to perform this action. Ok