Error Id 30601 App World
error "Unable to validate the email address and password combination. (Error Id: 30601)" is encountered when logging into BlackBerry App World Article Number:000024127 First Published:August 15, 2015 Last Modified:August 15, 2015 Type:Support Environment BlackBerry® ID BlackBerry App World™ storefront 2.0 BlackBerry Smartphones BlackBerry PlayBook Back to top ↑ Overview When logging into BlackBerry App World™ 2.0, the following error message is displayed: Unable to validate the email address and password combination. (Error ID: 30601) Back to top ↑ Cause This error is due to an incorrect email address or password that has been entered for the BlackBerry® ID login information. Confirm that the email address has been entered correctly. If the email address is correct and you still receive this message, follow one of the steps below to reset the password for the account: See the Resolution section below to reset the BlackBerry ID password from the BlackBerry App World application For information on resetting the BlackBerry ID password from a PC, see KB26361 . Back to top ↑ Resolution Click the Forgot Password? link from the BlackBerry ID login screen. Enter the email address associated with the BlackBerry ID account. Note: See the Additional Information section if the screen displays something other than the request for the email address. Enter the answer to the security question that was created during the BlackBerry ID account creation. A prompt will then indicate that a reset email has been sent to BlackBerry ID email account. Open the email and click on the included link to reset the password. Click the link to reset the password and a webpage will open to the password reset information page. Then enter the answer to the security question that was created during the BlackBerry ID account creation process and enter the new password in the two password fields provided. When completed, click OK to continue. Back to top ↑ Workaround Back to top ↑ Additional Information If in step 2 of resetting the password and the following is displayed: Your request cannot be completed. Please ensure that your BlackBerry ID has been activated and that you have typed the correct email address. This would indicate that the email address that has been entered is not associated with a BlackBerry ID account. See KB24062 on how to create a BlackBerry
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tells me to try again later. Anyone else having issues with this after the upgrade? I need to get activation codes for apps i bought through http://mobiles.bigresource.com/BB-apps-App-World-error-after-OS-upgrade--pSPLi20KT.html app world but can't get into my account. View 9 Replies Similar Messages: BB Storm 9500 :: App World Error Upgrade Not Available In App World BB Curve :: Error Message: Apps World Error 200 http://www.blackberryforums.com/general-9700-series-discussion-bold-2/236490-problem-app-world.html - Reset BB Curve :: 9360 App World And New Facebook Upgrade - Unknown Error BB Storm 9500 :: App World Error When Trying To Upgrade WhatsApp Messenger BB Torch :: Apps World / WhatsApp error id Icons Disappeared After Upgrade Motorola Droid X :: Recent Apps Screen Showing Error Message After GB Upgrade BB (RIM) :: Installed Apps Not In My World In App World BB Software :: APP-world Error - 'an Error Has Occurred Please Try Again Later' RIM :: App World Won't Launch After Upgrade? Curve :: Cannot Download Apps From BB Apps World BB Bold :: Id Change With Upgrade Of App World? BB error id 30601 Storm 9500 :: App World Upgrade BB Software :: App World Won't Load After 5.0 Upgrade? BB Torch :: App World Disappeared After Upgrade BB Pearl :: Can't Upgrade Or Download App World? BB Curve 8520 :: App World Upgrade BB Torch :: App World Icon Disappeared After Upgrade? BB Software :: App World Space Reduced After Upgrade To 6? BB Bold :: App World Upgrade Deletes Account? BB Bold 9700 :: App World Upgrade Deletes Account? BB Software :: App World Upgrade - Get It To Show On Home Screen? BB Torch :: Unable To Login With Correct Password After App World Upgrade BB Curve :: Error Trying To Log Into App World BB (RIM) :: Error With WeatherEye And App World? BB Apps :: How To Get Weather Bug Without App World? BB Apps :: World App Gets Me Stuck BB Apps :: Not Available For Download From App World BB Apps :: Can't Download BB App World BB Bold :: Error ID 40820 For App World BB Curve :: App World Web Plugin Error ADVERTISEMENT BB Storm 9500 :: App World Error Upgrade Not Available In App World Jul 8, 2010 Blackberry sent me a message that an upgrade was available for one of my ga
Search Show Threads Show Posts Other Search Options Find New Posts Find Today's Posts Advanced Search Find All Thanked Posts Go to Page... LinkBack Thread Tools 09-22-2010, 03:24 AM #1 (permalink) RAINMAN_UK New Member Join Date: Jun 2010 Location: UK Model: 9700 PIN: N/A Carrier: ORANGE UK Posts: 7 Post Thanks: 0 Thanked 0 Times in 0 Posts Problem with App WORLD Please Login to Remove! I got an update for bb app world and now if i go there i am asked for email & password ... then it says unable to validate email address and password combination error id 30601 ... i can i sort this problem out so i can use app world.... thx Last edited by RAINMAN_UK : 09-22-2010 at 03:26 AM. Offline 09-22-2010, 11:26 AM #2 (permalink) ssb16 Thumbs Must Hurt Join Date: Dec 2007 Location: Toronto Model: 9700 OS: 6.0.0.448 PIN: ask first Carrier: Rogers Posts: 128 Post Thanks: 1 Thanked 1 Time in 1 Post This can be resolved by uninstalling and doing a reboot and re-install. If not you've got other issues. Offline 11-04-2010, 03:48 PM #3 (permalink) sixofsix New Member Join Date: Nov 2010 Model: 9500 PIN: N/A Carrier: Vodafone Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts Error 30601 Quote: Originally Posted by RAINMAN_UK I got an update for bb app world and now if i go there i am asked for email & password ... then it says unable to validate email address and password combination error id 30601 ... i can i sort this problem out so i can use app world.... thx == This has also happened to me - I even re-registered and now have two usernames / logins but still can't get app world to recognise either of them. I downloaded app world to my phone (Storm) but cannot download any apps because of this error message. Any advice, please ? Offline 11-04-2010, 05:44 PM #4 (permalink) Thiego-uk Talking BlackBerry Encyclopedia Join Date: Sep 2007 Model: SGS2 OS: 4.0.3 PIN: N/A Carrier: T-Mobile U