Error Number 0x800c013b
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Centre Mobile & Data Internet & Email Internet & Email Get Started Troubleshooting Manage my Email Manage my Internet Wireless Broadband More Email Plans & Services Web Services - Business customers Landline Billing Tech In A Sec Home Help Internet & Email Troubleshooting Outlook - 0x800c0131 / 0x800c013b - Damaged files Personal Business HomeOpen Shop Get more Help Contact HomeOpen Shop Work Smarter MySpark Help Contact Back Outlook - 0x800c0131 / 0x800c013b - Damaged files Occurs when either the Folders.dbx or https://support.microsoft.com/en-us/kb/253795 Sent.dbx file is missing, damaged or using the read-only attribute.Error Messages Outlook Express 5: An unknown error has occurred. Protocol: SMTP, Port: 465, Secure (SSL): Yes, Error Number: 0x800c013b Outlook Express 6: Unknown error has occurred. Protocol: SMTP Port: 465 Secure: Yes [SSL] Error: 0x800c0131 For information on renaming the Sent Items.dbx file in Outlook Express 5.For information on renaming the https://www.spark.co.nz/help/internet-email/troubleshooting/outlook-0x800c0131-0x800c013b-damaged-files/ Folders.dbx file in Outlook Express 6.Note: following the resolution above may resolve the error, but you could lose all your email in Outlook Express unless it is backed up or have previously had them left on the mail server. For further support contact your administrator or support person. How helpful is this page? © Copyright Spark 2016 All rights reserved Help us improve this page How could we make this page better? 1000 characters Cancel send message Cancel send message Help improve this page Print this page Email this page Back to top Home Help Internet & Email Troubleshooting Outlook - 0x800c0131 / 0x800c013b - Damaged files Shop Mobile Internet Landline Get More Lightbox Spotify Free WiFi Security Free email Spark Thanks Help Tech in a Sec Internet Mobile Landline Billing MySpark Sign in Register My Mobile My Mobile Broadband My Internet My Landline Contact Store Finder Follow us Spark New Zealand | Spark Digital | Spark Ventures | Spark Foundation © Copyright Spark 2016 All rights reserved Legal disclaimer | Privacy Policy | Accessibility | Terms and Conditions
0x800C013B when Sending Email after Compacting OE Folder? Outlook Express folders can get corrupt for several reasons. Ironically, folders compaction that otherwise can remove mild corruption, can damage them too. Before http://outlookexpressrecoverysoftware.blogspot.com/2009/11/how-to-solve-unknown-error-0x800c013b.html Windows XP SP2, background compaction was the major reason of corrupting the folders, especially on slow computers. Though the feature has been removed, but still can bring corruption if is interrupted. You can recover such folders from backup or by using specific Outlook Express Recovery solutions.To exemplify, consider an instance when you start Outlook Express. It prompts you to compact the folders. You click OK and the compaction error number process starts. After this, when you restart the application and try to send an email message, it fails and you receive the following error message:"An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013B."You cannot send the email message after this error, be it of any size or form.CauseThe folder compaction process might have been interrupted when it was compacting the Sent Items.dbx folder. An error number 0x800c013b interrupted compaction due to unexpected shutdown, power failure or closing Outlook Express can make the folders to corrupt. In this case, the error is resulting because Sent Items.dbx file is corrupted.SolutionIf you are running Windows XP SP2 or later, you can restore the Sent Items folder from its backup stored in Recycle Bin as .bak file. If not, you can recreate the corrupted Sent Items folder to workaround this issue. For this, you can rename the folder or simply delete if it contains no important emails. The next time when you will start Outlook Express, it will automatically create a new empty Sent Items folder. Follow this fix to do so:1) Make sure that you enable the view for hidden files and folders.2) Locate the Sent Items folder by using Windows Search option for files and folders and typing Sent Items.dbx in the Named box.3) Right-click the folder so located and click to delete or rename to Sent Items.old.4) Restart Outlook Express.To repair the corrupted Sent Items folder, there is no OE provided tool. So, you need to rely on third-party Email Recovery solutions for this. These are absolute Outlook Express Recovery software that can repair and safely restore damaged OE folders, cor