Hp 5500 Error Codes
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Workstations Convertibles & detachables Tablets 3-in-1 Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Clear search boxSearch HP.com1676317Laptops & tablets Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Desktops Business Immersive Gaming Towers Workstations All-in-ones codesDesignjet T770, T790, T1200, T1200HD, T1300, T2300, T7100Designjet Z2100, Designjet Z3200, Designjet Z5200, Designjet Z6200hp laser printer error codesSitemap Designjet 5000 & Designjet 5500 error hp designjet 5500 manual pdf codes Designjet 5000 & Designjet 5500 error codes 1 Designjet 5000/5500 ffff ffff xxxxxxxx error General firmware error 2 Designjet 5000 / 5500 ffff ffff 02b301b0 hp designjet 5000 service manual error This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx 3 Designjet 5000 / 5500 http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpp03771 ffff ffff 01dcxxxx error There is a problem with the I/O Card (happens during power up) 4 Designjet 5000 / 5500 ffff ffff 030d0170 or 030d0171 error At power-up, the Printer thinks it is smaller than 42 inches 5 Designjet 5000 / 5500 ffff ffff 031609xx error This error code only appears if the https://sites.google.com/site/hpprintererrorcodes/designjet-5000-designjet-5500-error-codes Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer. 6 Designjet 5000 / 5500 ffff ffff 03450097 error If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel ffff ffff 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release 7 Designjet 5000 / 5500 ffff ffff 036000bd error This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service statio Series Plotter System Error Codes Introduction NOTE Before troubleshooting System Errors, if possible, repeat the procedure performed when the error was reported. NOTE When reporting the System Error Code, make sure that you supply the full Error Code and the firmware version (displayed during http://www.designjetparts.com/blog/index.php/2006/04/11/5000_series_error_codes?blog=2 the initialization process when powering ON the Printer or available in the User's Printer http://www.printertechs.com/printer-troubleshooting/445-51-10-51-11-51-12-51-13-error-on-hp-color-laserjet-5500-5550 Setup Utilities Statistics menu). The following pages contain a list of System Error Codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the Error Code has disappeared. System Error Codes consist of two groups of alphanumerics: [XXXXXX]-[YYYYZZZZ] The first set of 6 alphanumeric hp designjet characters consists of the System Error and the second set of 8 digits, when present, refer to the internal error data. NOTE If the YYYY digits in the second set of 8 characters are zero [0000ZZZZ], this indicates a LAN Card System Error. The last four digits [ZZZZ] of the Error Code must be reported to the vendor support organization: For HP JetDirect Cards, this error code must be hp designjet 5500 reported to the iIPS Division Support. For 3rd party LAN Cards, the HP support organization should communicate to the customer that they should address it through the 3rd party vendor support structure. Follow up: If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: Which firmware revision the Printer is using. The complete error number. Which software application the customer is using (name, version, etc.). Continuable and Non-Continuable Error Codes Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires an on-site visit in order to resolve the problem. NOTE Even though the customer can continue working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem. System Account Login Shopping Cart My Account Checkout Home Troubleshooting 51.10 51.11 51.12 51.13 Error on HP Color LaserJet 5500 5550 Email 51.10 51.11 51.12 51.13 Error on HP Color LaserJet 5500 5550 Any of these error codes (51.10 51.11 51.12 51.13) points to a failure with one of the laser scanner assemblies on the HP Color LaserJet 5500 and 5550 series. To solve these error codes, replace the corresponding laser scanner. Sometimes when the laser scanner fails you will also hear loud noises (often higher-pitched noises like screeching sounds); the noises can be another sign that the laser scanner needs replacing. The laser scanner is a common failure part on this model printer. There are four laser scanners in this model, one for each toner color (cyan, magenta, yellow, black). The actual assemblies are the same part for each color. The error code meanings are as follows: 51.10 points to the Black laser scanner 51.11 points to the Cyan laser scanner 51.12 points to the Magenta laser scanner 51.13 points to the Yellow laser scanner Please note when replacing that there are 4 laser scanners one for each color. Make sure you select a laser scanner that fits your exact model (either the Color LaserJet 5500 or Color LaserJet 5550)., see below. You can purchase a replacement laser scanner here: Purchase here: Laser Scanner Assembly for HP Color LaserJet 5500 series Purchase here: Laser Scanner Assembly for HP Color LaserJet 5550 series Call us with any questions -- 866-352-7108. Tech Support Support Home PageMaintenance Kit InstructionsOther instructionsTroubleshootingArticles, news, blog Featured Articles HP Error CodesEntering Service ModeService mode PIN codesCounterfeit parts challengeCold reset instructionsClearing maintenance countJetDirect Reference GuideHalf-way testRepetitive defect rulerTestimonialsInnovations from PrinterTechsGlossary of terms Home Site Map Policies Legal Back To Top © 2016 PrinterTechs.com Inc., PrinterTechs and the PrinterTechs logo are trademarks of Printertechs.com, Inc. and may not be used without advance written permission of PrinterTechs.com, Inc.Hp Designjet 5500 Air In Tubes