Hp Designjet 2500cp System Error
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can tell you alot if you know what to look for. We will attempt to outline most of the Error codes for the DesignJet 2000CP, 2500CP, 3000CP and the 3500CP. If you have an error code that does not appear here you may have to contact your local HP service center. But, we will try and help you avoid that. Understanding The Codes: System Error Codes System error codes are hexa decimal based numbers generally caused by internal system errors. The following pages contain a list of system error codes and their respective descriptions and recommended corrective actions. The following table gives http://h20564.www2.hp.com/portal/site/hpsc/public/psi/troubleshootResults?sp4ts.oid=25153 a quick explanation of the error codes: Error code Type of Problem 0100xxElectrical Failure 010xxxEEROM Failure 02xxxxMechanical Failure 04xxxxMIO Card Error 05xxxxX mark Error 06xxxxLine Sensor Error 07xxxxFirmware Failure 08xxxxPostScript Error 09xxxxHard Disk Failure If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response http://www.designjetparts.com/blog/index.php/2005/07/26/error_codes_for_designjet_2000cp_2500cp?blog=2 Center or the nearest HP Support Office. When reporting the error, have the following information ready: 1. Model and Serial Number of the printer. 2. Which firmware revision the printer is using. 3. The complete error number. 4. The Service Print (Utilities / Service Tests). 5. The Current configuration sheet. 6. Which software application the customer is using (name, version, etc.). 7. Is the problem reproducible by you? 8. Additional comments about the usage, the setting, etc. Important Information on Troubleshooting Error Codes Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may not need replacing), check which firmware revision the printer is using or check if a service note deals with this particular problem. Some problems which occurred in earlier firmware releases may have been solved in later revisions. So if there is a new firmware revision then update the Flash SIMM before replacing any parts. Refer to page 1 3 (service Guide) for information on how to upgrade the firmware revision. Refer to Chapter 7 (service Guide) for the part number of the Flash SIMM. Bookmark this article at ... Tags: error codes 20
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