Hp Designjet Error 79 04
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a firmware error code. I have gone onto the HP website and upgraded the firmware but the problem still persists. If anyone out there has any suggestions they will be gratefully received. Many thanks Respond to this 0 Do you by chance have a network card http://www.fixyourownprinter.com/posts/58751 in the printer and is it a 615N. If it is remove it with the power off and then connect the plotter using parallel or usb and see if you get the same problem. Also are you trying to print the same item each time or different items. It is always possible the item you are trying to print has an issue. Another thing to try is if you have the hp driver loaded go to the services tab and then click on the troubleshooting icon and then hp designjet check the box to print the item as a bitmap (process in the computer) and see what happens. by dmzcompute on Oct 16, 2008 at 5:24am Add comment Please sign in to comment 0 Very common problem this is a typical firmware issue for this machine having to do with certain data codes. Unplug any communication cable turn off then back on and check the firmware version Hp has issued several upgrades to this units firmware to fix several issues this happens to be one of them the error 79 04 lastest is like "3. something". Its becoming harder to find on there site but if you can get to the designjet support part and look up the 500-800 designjet of it you will be able to download and update your firmware. Very easy to do just follow the instructions and never turn the machine off in the middle of doing it. by nivek on Oct 18, 2008 at 7:53am Add comment Please sign in to comment 0 sorry about the last comment I had the same issue with another company and I had updated the firmware once and went back and found a better version. so do make sure that you updated the latest version. Also check the length of your printer cable if using one and make sure its IEEE compliant. My customer was using a 25 foot calbe and it wasnt IEEE Hp recommends 10 foot or less. by nivek on Oct 18, 2008 at 7:59am Add comment Please sign in to comment 0 Please note it can also appear due to not having correct designjet 500 driver. i.e if you printer is without HP-GL/2 card and you have other version of driver installed. If this is the case you may remove the driver, clean the registry file as well. and then instal the driver.Regards ........ Tariqhttp://www.cadservices.co.uk/ by Anonymous on Oct 21, 2008 at 8:05am Add comment Please sign in to comment How do you clean the regestry? I had my printer server crash with my backup files being infected. I had to get all new (the latest versions) driv