Netbackup Error 297 Unknown Drive Name
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet The error "Unkown drive name (297)" is seen in NetBackup after upgrading tape drive firmware. The drive remains in a DOWN state. Article:000082269 Publish: Article URL:http://www.veritas.com/docs/000082269 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem After upgrading the tape drive firmware, the drives remain in a DOWN state in Netbackup. Attempting to UP the drive returns the following error Error Message Unkown drive name (297) Solution As the firmware has been updated, the drive will need to be deleted and re-added into NetBackup. Terms of use for this information are found in Legal Notices.
Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information. Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? No Yes Did this article save you the trouble of contacting technical support?Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Sign In CommunityCategoryBoardResourcesUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Do you mean VOX : Backup and Recovery : NetBackup : Down drive VOX : Backup and Recovery : NetBackup : Down drive Subscribe to RSS https://www.veritas.com/support/en_US/article.000082269 Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Solved! Go to Solution Down drive Damisi Level 6 Certified 04-15-2013 09:40 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Netbackup version: 7.x OS: win server 2003 Twodrives https://vox.veritas.com/t5/NetBackup/Down-drive/td-p/589667 went down in my environmentand all effort to up the drives flag an error "unable to up selected drive: , unknow drive name (297) Please see attachment. I need help. Solved! Go to Solution. Down drive.docx 19 KB Labels: 7.1.x and Earlier Backing Up Backup and Recovery Best Practice Configuring Installing Monitoring NetBackup Patch Performance Recovering Upgrade Windows Server (2003-2008) 1 Kudo Reply 1 Solution Accepted Solutions Accepted Solution! My recommendation: delete the RonCaplinger Level 6 04-15-2013 02:02 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content My recommendation: delete the drives/robots from the NBU setup. Then, especially if you have made any changes to LUN mapping or FC Host changes, be sure to power cycle the i500's I/O blade(s), then let Windows rediscover the devices at the OS level. Once you see all the devices again in Windows, let NetBackup rediscover them. I've been having a similar issue and it required the Quantum's I/O blades to be power-cycled before all the changes were visible to the me
Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision https://vox.veritas.com/t5/NetBackup/Missing-drive-path-in-windows-netbackup-server/td-p/214466 2016 Developers Blogs Groups Vision 2016 Sign In CommunityCategoryBoardResourcesUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Do you mean VOX : Backup and Recovery : netbackup error NetBackup : Missing drive path in windows netbackup server VOX : Backup and Recovery : NetBackup : Missing drive path in windows netbackup server Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Missing drive path in windows netbackup error 297 netbackup server Rohit_new Level 4 Certified 12-27-2008 03:47 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Hello, I have been facing some drive issues with my windows media server running netbackup 6.5.2. Can anyone please suggest how to fix the below errorD:\Program Files\VERITAS\Volmgr\bin>tpconfig -dId DriveName Type Residence SCSI coordinates/Path Statu****************************************************************************0 cidcsmedia01000 hcart ACS(0) ACS=0, LSM=0, PANEL=3, DRIVE=1 MISSING_PATH:{3,0,0,0}:HU18101JE3 DOWN1 cidcsmedia01001 hcart ACS(0) ACS=0, LSM=0, PANEL=2, DRIVE=4 {3,0,1,0} UP2 cidcsmedia01002 hcart ACS(0) ACS=0, LSM=0, PANEL=3, DRIVE=2 {3,0,2,0} UP3 cidcsmedia01003 hcart ACS(0) ACS=0, LSM=0, PANEL=2, DRIVE=2 {4,0,0,0} UP4 cidcsmedia01004 hcart ACS(0) ACS=0, LSM=0, PANEL=1, DRIVE=2 {4,0,1,0} UP5 cidcsmedia01005 hcart ACS(0) ACS=0, LSM=0, PANEL=1, DRIVE=1 {4,0,2,0} UP6 cidcsmedia01006 hcart ACS(0) ACS=0, LSM=0, PANEL=2, DRIVE=3 {4,0,3,0} UP7 cidcsmedia01007 hcart ACS(0) ACS=0, LSM=0, PANEL=2, DRIVE=1 {4,0,4,0} UP8 cidcsmedia01008 hcart ACS(0) ACS=0, LSM=0, PANEL=3, DRIVE=1 {3,0,0,0} DOWNCurrently defined robotics are: ACS(0) ACSLS server = cidcsbkacsls02.cidc.cummins.comEMM Server = cidcsbkmstr02.cidc.cummins.comM