Netbackup Error Code 54
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet STATUS CODE 54: Veritas NetBackup for SQL Server client is located outside a firewall and backups fail intermittently with NetBackup Status Code 54 (timed out connecting to client). Article:000087014 Publish: Article URL:http://www.veritas.com/docs/000087014 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem STATUS CODE 54: Veritas NetBackup for SQL Server client is located outside a firewall and backups fail intermittently with NetBackup Status Code 54 (timed out connecting to client). Error Message timed out connecting to client Solution Overview: Veritas NetBackup for SQL Server client is located outside a firewall and backups fail intermittently with NetBackup Status Code 54 (timed out connecting to client). Windows-NT file system backups consistently complete with success (Exit Status 0). SQL Server backups, however, sometimes fail with exit status 54.Troubleshooting: Enable the dbclient log file on the SQL server. Log Files: The dbclient log file shows:co
Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Sign In CommunityCategoryBoardResourcesUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Do you mean VOX : Backup and Recovery : NetBackup : Status Code 54 - Time out connecting to client VOX : Backup and Recovery : NetBackup : Status Code 54 - Time out connecting to client Subscribe to RSS Feed Mark Topic as New https://www.veritas.com/support/en_US/article.000087014 Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Solved! Go to Solution Status Code 54 - Time out connecting to client MariusD Level 6 02-13-2012 06:28 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content receive this error for a client from DMZ. I have 5 clients in tha same DMZ but https://vox.veritas.com/t5/NetBackup/Status-Code-54-Time-out-connecting-to-client/td-p/457372 just for this onea i receive this error. Master/Media and Client ...Windows 2008 R2 and NBU 7.1.0.2. 1. bpclntcmd from master and client is ok. 2. the Ports 13782 and 13724 are open in both directions ( On Master the Firewall is off) 3. Telnet from master/media to client ok Telnet from client to master/media faild: "Could not open connection to the host, on port 13782/13724: Connection failed" 4. The ports are "Listed" > netstat -a 5. On the client (customer server) i have found "MS Forefront TMG". Can be here a problem? Regards, Marius Solved! Go to Solution. Labels: 7.1.x and Earlier Backing Up Backup and Recovery NetBackup Tip-How to Troubleshooting 1 Kudo Reply 1 Solution Accepted Solutions Accepted Solution! Forefront TMG Will_Restore Level 6 02-13-2012 08:59 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content From what I'm reading this product functions as a firewall and so ports need to be opened on this ISA server and any network-level firewall as well. View solution in original post 0 Kudos Reply 11 Replies Does that client have a hosts Mark_Solutions Moderator Partner Trusted Advisor Accredited Certified 02-13-2012 06:53 AM Options
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership https://www.veritas.com/support/en_US/article.TECH88628 Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) https://www.veritas.com/support/en_US/article.TECH38514 English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet STATUS CODE 54: Some third-party software packages can link into the TCP/IP stack in Windows and cause a loss of connection between the Veritas NetBackup (tm) server and the bpcd process on the client. Article:000042223 netbackup error Publish: Article URL:http://www.veritas.com/docs/000042223 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem STATUS netbackup error code CODE 54: Some third-party software packages can link into the TCP/IP stack in Windows and cause a loss of connection between the Veritas NetBackup (tm) server and the bpcd process on the client. Error Message Timed out connecting to client (54)status 25: cannot connect on socket Solution Issue:Some third-party software packages can link into the TCP/IP stack in Windows and cause a loss of connection between the NetBackup server and the bpcd process on the client. This results in a Status 54 and/or status 25 errors in NetBackup. A Winsock error code 10038 can also be seen in the client's bpcd log. Troubleshooting:The following is a partial list of software that this issue has occurred with: AT&T Communications ManagerAventail VPNCitrix Extranet Client, Citrix Advanced Gateway ClientCitrix Metaframe Client Remote AdminColumbitech WAP connector and GatewayDIAMONDCS Port Explorer (This application shows up in the services query as "Port Explorer")HTTPLookJuniper Networks Secure Application ManagerJuniper Networks VPN ClientMicrosoft Personal FirewallMicrosoft Proxy ServerNeoteris Application ProxyNetSpective Terminal Server Agent.NOD32 Anti-virus Software (See workaround for NOD32 in the Related Documents section below) Panda AntivirusPerm
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet In-depth Troubleshooting Guide for Exit Status Code 54 in NetBackup Server (tm) / NetBackup Enterprise Server (tm) 5.0 / 5.1 Download Attachments Article:000029205 Publish: Article URL:http://www.veritas.com/docs/000029205 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Download Attachments Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem In-depth Troubleshooting Guide for Exit Status Code 54 in NetBackup Server (tm) / NetBackup Enterprise Server (tm) 5.0 / 5.1 Terms of use for this information are found in Legal Notices.
Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information. Attachment Products Subscribe to A