Horizon Error Unauthorized Unable To Retrieve Usage Information
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●39 updated 2013-10-14 08:27:06 -0500 I have installed grizzly on centOS using the below mentioned documentation- http://docs.openstack.org/trunk/openstack-compute/install/yum/content/ch_installing-openstack-overview.html When I go to dashboard in various work spaces, I error unable to retrieve usage information dashboard get errors like Error: Unauthorized: Unable to retrieve volume list. Error: Unauthorized: Unable openstack unable to retrieve instances to retrieve volume types Error: Unauthorized: Unable to retrieve quota information. in httpd log there are multiple occurance of an unable to retrieve volume list error [error] Unauthorized: Unauthorized (HTTP 401) Also in keystone log I see multiple warnings WARNING [keystone.common.wsgi] Authorization failed. The request you have made requires authentication. from 127.0.0.1 Can anyone please explain what unable to get nova services list has gone wrong? how to resolve this? edit retag flag offensive close merge delete CommentsI have already tried solution mentioned at https://ask.openstack.org/en/question/3571/nova-client-error-unauthorized-http-401/ although that did not work.sngirame( 2013-10-14 08:23:33 -0500 )editadd a comment 3 answers Sort by » oldest newest most voted 1 answered 2013-10-16 09:11:53 -0500 sngirame 348 ●24 ●33 ●39 I was able to figure out the issue, The script which was
Unable To Retrieve Instance List.
used to populate DB ( https://github.com/openstack/keystone/blob/master/tools/sample_data.sh ) did not created cinder user account. After adding it , it started working. edit flag offensive delete link more add a comment 0 answered 2014-09-18 11:54:49 -0500 Pankaj 11 ●2 updated 2014-09-18 12:15:26 -0500 I hit the same issue and did following to solve: 1) mysql -u root; 2) CREATE USER 'cinder'@'localhost'; 3) quit; After above steps if problem persists : you need to make sure you logout of openstack and login again. If your browser has session valid, you need to invalidate it. edit flag offensive delete link more add a comment 0 answered 2013-10-14 11:08:37 -0500 jpichon 1726 ●14 ●36 Is there a traceback before that error, that may provide more information? Does this happen for all the panels (Overview, Instances, Volumes, etc...) or only Volumes? Please check that cinder is up and working correctly (e.g. cinder list from the command line doesn't fail with the same error). Did you try logging out and back in again? edit flag offensive delete link more CommentsThis error is reported for Overview, volumes,system info, images and snapshots work spaces. The issue doesn't seems to be
from https://github.com/openstack/horizon everything is fine until I've logged in to openstack-dashboard it's say Error: Unable to get service info: This server could not verify that you are authorized to
Restart Openstack Services
access the document you requested. Either you supplied the wrong credentials (e.g., bad password), or your browser does not understand how to supply the credentials required. Error: Unable to get usage info: This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials (e.g., bad password), or your browser does https://ask.openstack.org/en/question/5940/error-unauthorized-on-dashboard/ not understand how to supply the credentials required. There are 2 errors that says Unable to get service&usage info I've tried in everyway but can't solved my problem. Question information Language: English Edit question Status: Answered For: OpenStack Dashboard (Horizon) Edit question Assignee: No assignee Edit question Last query: 2011-12-08 Last reply: 2015-08-24 Related bugs Link existing bug Related FAQ: None https://answers.launchpad.net/horizon/+question/181166 Link to a FAQ Gabriel Hurley (gabriel-hurley) said on 2011-12-07: #1 This error is related to the rest of your openstack deployment. It is most often caused by mismatched service tokens between nova, keystone, etc. but similar errors can also be raised by failure to have the openstackx extensions properly installed with nova or bad service endpoint data in keystone causing connection errors. My first suggestion, though, would be to check all your conf/proxy server files (nova, keystone, glance, etc.) and make sure they match the correct admin service token defined by keystone. piyadol (piyadol-h) said on 2011-12-08: #2 Thanks for your answered Gabriel but I've already checked all config files but still got the same error.Here is my config file keystone.conf,nova.conf,api-pase.ini ##Keystone.conf## [DEFAULT] # Show more verbose log output (sets INFO log level output) verbose = False # Show debugging output in logs (sets DEBUG log level output) debug = False # Which backend store should Keystone use by default. # Default: 'sqlite' # Available choices are 'sqlite' [future will include LDAP, PAM, etc] default_store = sqlite # Log to
Post #1 of 9 (4747 views) Permalink horizon error Hi everybody, when I'm authenticate with horizon I have this message http://www.gossamer-threads.com/lists/openstack/dev/26337 "Error: Unauthorized: Unable to retrieve usage information." And "Error: Unauthorized: Unable https://docs.oracle.com/cd/E65465_01/html/E57770/errormsgs.html to retrieve quota information." How can I fix this issue? Thanks you for your help! Sheriff! info at honeybutcher Apr23,2013,8:29AM Post #2 of 9 (4646 views) Permalink Re: horizon error [In reply to] Hiho, this occurs if an service not running or not reachable. In your case unable to mostly api or compute. Check if each service are running and reachable from your Horizon host. Check if all endpoints in keystone are configured correctly. Greetings Heiko On 23.04.2013 17:25, Mballo Cherif wrote: > > Hi everybody, when I'm authenticate with horizon I have this message > "*Error: *Unauthorized: Unable to retrieve usage information." And > unable to retrieve "*Error: *Unauthorized: Unable to retrieve quota information." > > How can I fix this issue? > > > > Thanks you for your help! > > > > Sheriff! > > > > > > _______________________________________________ > Mailing list: https://launchpad.net/~openstack > Post to : openstack [at] lists > Unsubscribe : https://launchpad.net/~openstack > More help : https://help.launchpad.net/ListHelp Cherif.Mballo at gemalto Apr23,2013,9:12AM Post #3 of 9 (4664 views) Permalink Re: horizon error [In reply to] Hi Hiho, Thanks you for your answers. In fact when I lauch "nova-manage service list" I get this: nova-cert openstack-grizzly.linux.gem internal enabled :-) 2013-04-23 16:05:03 nova-conductor openstack-grizzly.linux.gem internal enabled :-) 2013-04-23 16:05:03 nova-consoleauth openstack-grizzly.linux.gem internal enabled :-) 2013-04-23 16:05:03 nova-scheduler openstack-grizzly.linux.gem internal enabled :-) 2013-04-23 16:05:03 nova-compute openstack-grizzly.linux.gem nova enabled :-) 2013-04-23 16:05:04 is it normal not having nova-api in the list ?. Otherwise when I check "service nova-api status" the service is running well (nova-api start/running, process 13421) From: Openstack [mailto:openstack-bounces+cherif.mballo=gemalto.com [at] lists] On Behalf Of Heiko Krämer Sent: mardi 23 avril 2013 17:30 To:
Configuring OpenStack (Juno) in ...»OpenStack Troubleshooting»Investigating and Resolving Problems Updated:June 2016 Installing and Configuring OpenStack (Juno) in Oracle Solaris Document Information Using This DocumentationProduct Documentation LibraryFeedback Chapter 1Introduction to OpenStack (Juno)What's New in the Juno Version for Oracle SolarisUpgrade NotesUsing This Book Chapter 2Installing OpenStack on a Single NodeDeploying the OpenStack Unified ArchiveAbout the OpenStack UA ImageDownloading the Image FileHow to Download the Image File Installing the Single System ConfigurationHow to Install by Using the Unified Archive File and an AI Install ServiceHow to Install into a Kernel Zone Using the Unified Archive FileUsing the OpenStack DashboardHow to Access the OpenStack DashboardExploring the Dashboard Chapter 3Installing Across Multiple Systems for a Multinode OpenStack ConfigurationThree-Node Architecture OverviewPreliminary StepsPreparing Host Names, Variables, and PasswordsThe Sample Keystone ScriptAbout Editing Configuration FilesOptimizing Memory UseConfiguring the NTP ServerHow to Set Up the NTP ServerConfiguring the Controller NodeConfiguring the NTP ClientHow to Configure the NTP ClientInstalling MySQLHow to Install a MySQL DatabaseInstalling KeystoneHow to Install and Configure KeystoneInstalling GlanceHow to Install and Configure GlanceInstalling NovaHow to Install and Configure NovaInstalling HorizonHow to Configure HorizonInstalling CinderHow to Install and Configure CinderInstalling NeutronHow to Install and Configure Neutron Configuring the Compute NodeHow to Configure the Compute NodeHow to Enable Console AccessConfiguring the Storage NodeHow to Configure the Block Storage NodeConfiguring Swift Object StorageHow to Configure the Swift Proxy Controller Service NodeHow to Configure an Object Storage Node Chapter 4Post Installation and Configuration TasksPreparing the External Network for OpenStack ProjectsAbout the Provider RouterHow to Configure the Router for the External NetworkCreating the External NetworkHow to Create the External Network Preparing Images for the Glance RepositoryCreating ImagesHow to Create an Image for OpenStackDisplaying Information About ImagesUsing a Glance Image Creation Script Chapter 5Managing the CloudCreating Projects and UsersHow to Create a Project and Assign UsersHow to Populate a Project With Existing UsersCreating Internal Networks for ProjectsHo