Credit Card Authorization Error Id 12000
is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/ support for more information. (Error Id: 10000)" appears when purchasing an application in BlackBerry World Article Number:000024454 First Published:August 15, 2015 Last Modified:July 25, 2016 Type:Support Environment BlackBerry smartphones running BlackBerry OS version 7.1 and earlierBlackBerry PlayBookBlackBerry World Back to top ↑ Overview When attempting to purchase an application from BlackBerry World on the BlackBerry PlayBook or the BlackBerry smartphone, the following error appears: There is a problem with your credit card authorization.lease try again or visit blackberry.com/appworld/support for more information (Error ID: 10000) Back to top ↑ Cause This issue can occur due to the following: Cause 1 Incorrect or inaccurate information has been entered into the BlackBerry World payment system when configuring the payment source. Cause 2 Security measures can be in place to block or prevent on-line purchases with a credit card. Cause 3 The latest version of BlackBerry World is not in use. Back to top ↑ Resolution To resolve the error, complete the following: Resolution 1 Confirm that the details entered for the payment information matches those on file for the payment type being used. It is recommended to re-enter payment details to ensure all information has been entered correctly. For information on best practices for entering payment details, see Article 29239. For information on changing or modifying payment details for BlackBerry World, see Article 23717. Resolution 2 Confirm with the corresponding credit card company that there are no restrictions in place that could prevent an on-line purchase. Resolution 3 Update the BlackBerry World application on the BlackBerry smartphone to the latest version available by visiting http://www.blackberry.com/blackberryworld from BlackBerry Browser. Back to top ↑ Workaround An alternate payment source can also be tried (PayPal or Carrier Billing). For more information on what payment types are available in specific regions, see Article 25368. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Res
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then the RESPMSG parameter returns the description of the RESULT code. A value of 0 (zero) indicates that no errors occurred and the transaction was approved. A value greater than zero indicates a decline or an error. RESULT RESPMSG and Explanation 0 Approved For Account Verification authorization transactions, RESULT=0 with RESPMSG=Verified. 1 User authentication failed. Error is caused by one or more of the following: Invalid Processor information entered. Contact merchant bank to verify. "Allowed IP Address" security feature implemented. The transaction is coming from an unknown IP address. For more information, refer to Allowed IP Addresses. You are using a test (not active) account to submit a transaction to the live PayPal servers. Change the URL from pilot-payflowpro.paypal.com to payflowpro.paypal.com. 2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted. 3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, you cannot credit an authorization-only transaction. 4 Invalid amount format. Use the format: “#####.##” Do not include currency symbols or commas. For processors that do not support Account Verification, you will receive this RESULT code if you process a $0 transaction. 5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem. 6 Invalid or unsupported currency code 7 Field format error. Invalid information entered. See RESPMSG. 8 Not a transaction server 9 Too many parameters or invalid stream 10 Too many line items 11 Client time-out waiting for response 12 Declined. Check the credit card number, expiration date, and transaction information to make sure they w