Error 678 Dial Up Internet
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Ethernet & T1 Service trueSTREAM Business Standard DSL Hosted Voice Service Website Hosting SUPPORT SUPPORT Where are error 678 dial up windows 7 you? Support > Knowledge Base > DSL Support > Dynamic IP > Windows XP dial up networking error 678 PPPoE Client Error 678 Windows XP PPPoE Client Error 678 Print Windows XP PPPoE Client Error 678Error 678 is the error code error 680 dial up that indicates the remote computer did not respond. This error code is rather difficult to troubleshoot since there can be many things that cause this error. Follow the instructions below to troubleshoot an error 678.1. Verify error 691 dial up that the modem is in sync. The modems sync light (Ready/DSL/Line) should be solid green or solid amber (in the case of a broadmax modem). If the modem is not in sync refer to the check sync knowledge base heading or call into tech support to troubleshoot the problem.2. Verify that there is a solid Ethernet connection between the computer and the modem. A solid connection is indicated by a green link light (labeled
Error 676 Dial Up
link/enet/LAN). Often the link light will blink when there is Ethernet activity between the modem and the PC. If the link light is not on then unplug both ends of the cable and plug them back in, this will "reseat" the cable. If you are still unable to get a link light call into tech support at 866-491-7221 in order to receive further assistance with this issue.3. Make sure that there is no router involved. A router will cause this error every time. If you are using a router you do not need to use the windows XP PPPoE client, however you must set the router to PPPoE authentication. This is covered in the router setup knowledge base article.4. Turn the modem off for 10-15 seconds and t hen turn it back on. When the sync light (Ready/Line/DSL) is solid attempt to reconnect. If your modem does not have a power switch simply unplug the power cable.5. Ensure that the line is properly filtered. Make sure that all phone devices on the line have ADSL Micro Filters installed on them, make sure that there is no ADSL micro filter on the DSL modem. If all filters are correctly installed and you still receive this error the next step is to isolate the line. Do this by removing all phone de
differentOperating SystemWindows98Windows95WindowsMEWindowsNTWindows2000WindowsXPWindowsVistaWindows7Windows8Mac OS-9 Mac OS-X Linspire Common Connection Errors / SolutionsError 678: Remote modem not respondingSeveral factors can cause the 'Remote modem not responding' error. The following information should help you to identify the cause of the error and resolve this issue.Possible SolutionsA. Check that your modem is properly connected B. Check your modem
Error 777 Dial Up
settings C. Check your dialup settings D. Change your access numbersE. Add three commas to error 619 dial up your custom suffixF. Upgrade your modem drivers or enter an initialization stringA. Check that your modem is properly connected There are two modem error 721 dial up outlets on the back of your computer. The correct outlet will be labeled as Line or will have a picture of a wall jack next to it. Please verify that the telephone cord is connected from the wall https://www.dslextreme.com/support/kb/dsl-support/dynamic-ip/windows-xp-pppoe-client-error-678 jack directly into the correct modem outlet.If you have other devices connected between the wall jack and the modem (such as fax machines, caller id boxes, or other phones), these could be interrupting the dial tone. Disconnect any devices other than the modem and try reconnecting to NetZero. If this resolves the problem, reconnect the devices to a different wall jack. B. Check your Modem settings Click the Windows Start button, point to Settings and select http://www.netzero.net/support/errors/error678-871.html Control Panel. Double-click Modems and click the Properties button. Set the speed for your modem from the Maximum Speed, menu. For 14.4 modems use 19200, for 28.8 modems use 38400 and for 56k use 57600. Make sure Only connect at this speed is not checkedSelect the Connection tab. Under Call Preferences, ensure that the box marked Cancel the call if not connected within is unchecked. Some modems may not allow you to change the call preferences. Click OK then click Close to exit. Retry your NetZero connection. C. Check your Dialup settingsMake sure you have the NetZero software configured to dial your local access number number correctly. Some areas may require you to dial the area code plus the number even if you are dialing into the same area code. You may want to call your operator to find out the proper methods for dialing numbers in your area. Click here for more information about setting up the dialing portion of your NetZero software. If you are trying to disable your call waiting, make sure that the correct code is being used. If your phone requires pulse dialing, make sure that you are not using tone dialing.D. Change your access numbers Note: If you are subscribed to NetZero's Toll-Free service please skip to step E.If you are having trouble connecting to the NetZero service, try changing
not respond.” Broadband connections If this error occurs with a broadband connection, it could be because of the following reasons: The network cable to the machine may http://www.tech-faq.com/error-678.html have been unplugged. The modem connecting to the Internet may be disabled or its http://support.toast.net/kb/a183/error-678-when-making-a-dial-up-connection.aspx drivers may be corrupt. Spyware. The TCP/IP stack on the computer is corrupt and needs repair. A third party firewall software is erroneously preventing the user from connecting to the Internet. The options below will help users to get around this issue: Ensure that the network cable is correctly connected and that the cable is dial up not damaged. Also ensure that the network adapter is enabled. To do this, click Start, Run and type ncpa.cpl, and click OK. After right clicking the Local Area Connection icon, click ‘Enable’ if it is available. Try restarting both the computer and the modem. After rebooting, wait until all applications and services have finished loading. After that, try the connection again. If using Windows XP, use the netsh command error 678 dial to reset the tcp/ip interfaces. Click Start then select Run. In the box that appears, type ‘cmd’ and click the OK button. When the command window appears, type ‘netsh interface ip reset log.txt’ and hit the enter button. Type ‘exit’ at the command prompt and hit the enter button. Restart the computer and try again. Try reinstalling the modem and its drivers. Use a good anti-spyware tool to get rid of spyware and/or adware that may be hindering a good Internet experience. Powerful firewall programs such as ZoneAlarm can cause the Error 678 to appear during their operation. To try isolating the problem, uninstall the firewall program and test the machine. If the program is indeed causing the issue, contact its technical support for a solution. VPN Connections in Windows 2000 If using Windows 2000 and getting error 678 when opening a VPN connection, a hotfix is needed. Download the most recent service pack from Microsoft and install it. If the problem persists, contact Microsoft for support here. NOTE: Microsoft may charge for their assistance. Dial-up Systems Error 678 generally means that the line is ringing, but the remote system is not answering the call. Check the number being called and verify that the numbe
(need to dial area code, extra characters added to the number, etc). Solution Verify the number is being dialed correctly. Does the area code have to be dialed? Are extra characters added to the number? If using the TOAST.net Dialer, you can see how the number is being dialed under the Properties button. For example: See if you can find a pattern or something in the environment that is causing the issue (call waiting calls, new phone equipment, overly long phone cord, phone splitter, surge protector, moved computer to new jack, etc). For more information on cleaning up your phone line quality, refer to: Increasing Your Line Quality Is this a new computer or modem? The modem may not work as well as their previous one. Try adding a stabilization string: Modem Initialization Strings Try another access number if available. Article ID: 183, Created: December 11, 2009 at 3:47 PM, Modified: January 8, 2010 at 8:44 AM Add Feedback Was this article helpful? Yes No Thanks for your feedback... Share this articleFacebookGoogle+TwitterOther Social Networks × Share With OthersBlinkListBlogmarksdel.icio.usDiggDiigoFacebookFriendFeedGoogle+LinkedInNetvouzNewsVineRedditStumbleUponTumblrTwitterYahoo BookmarksCancelPrint Help Desk Software powered by SmarterTrack 12.2 © 2003-2016 SmarterTools Inc. By using this site, you are accepting cookies to store user state and login information. Management Interface × forgotPassLbl Username Cancel Reset Email × Please log in below Username Password Remember Me Close Login × Not Logged In You must be logged in to perform this action. Ok