Outlook Error When Sending To Distribution List
in 'Using Outlook' started by Sm9uZXM, May 8, 2009. Previous Thread Next Thread Loading... 0/5, 0 votes Sm9uZXM Guest My distribution lists suddenly stopped working when sending email. Receive message "an unexpected error has occurred". All single an unexpected error has occurred outlook 2007 contacts in address book continue to work with no problem. May 8, 2009 Flag an unexpected error has occurred outlook 2016 Post #1 Share Russ Valentine [MVP-Outlook] Guest DL's are neither reliable nor robust. Few people rely upon them. State the changes you made create distribution list in outlook before the DL "suddenly stopped working." Consider using a reliable way to group Contacts. May 8, 2009 Flag Post #2 Share Phil Connolly Guest eh? Your response lacks both a solution and a path to a solution. It is helpful in that it acknowledges the weakness of DL's (distribution lists) but the anemic "Consider using a reliable way to group Contacts." supplies nothing but frustration. Sep 1, 2009 Flag Post #3 Share Russ Valentine [MVP-Outlook] Guest Those alternatives have been posted here countless times and include custom views of Contacts Folders, Categories, and separate Contact subfolders. There are lots of discussions on the pros and cons of each method, such as this one: http://www.slipstick.com/outlook/contacts/categories-vs-multiple-contacts-folders/ Sep 1, 2009 Flag Post #4 Share DavidG Member Here is the most likely solution to this issue: FIX: 1. Create a New Message 2. In the To:, CC:, and BCC:, fields, type the name of the offending distribution list, the one you are using when you get the error. 3. Once the list of DLs is displayed, delete the one that gives you the problem. You are not actually deleting the list, just the shortcut link to it. 4. Click on the TO, CC or BCC link to bring up the Select Names dialogue. 5. Select the offending DL for the To CC or BCC field and click OK. 6. Send your email 7. next time yo usend email you can type the DL right in on the New Message page and it will now be linked to the correct DL in the address book. I certainly agree with the view expressed about the MVP - what a hopeless case...... Mar 12, 2012 Flag Post #5 Share Hal Scoggins likes this. larry Senior Member DavidG said: ↑ I certainly agree with the view expressed about the MVP - what a hopeless case......Click to expand... I understand he's not an MVP anymore, so apparently Microsoft agrees with you. Larry the IT Guy Mar 12, 2012 Flag Post #6 Share sandrockll Member DavidG sai
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By steve - Posted on 12 May 2010 I had a client report a problem using Outlook 2007 when trying to send email to a group list. The error was "An unexpected error has occurred" (what, as opposed to an expected error?) when email was sent and Outlook wouldn't expand the list when the + was clicked in the "To:" box. The problem turned out to be pretty simple... This user had been using Office 2003 before upgrading to 2007 and, instead of using contacts, had gotten used to using the email address cache provided by the TO: box (the automatic list that shows up when you start typing). When we migrated to their new system, they lost that cache. I had copied that special file from her old system and put it on her new system. This made caching work and she could now use all the "lost" email addresses. However, the contact lists she had been using were no longer pointing to the correct list in contacts. The solution was to delete the distribution lists from the cache (type the first letter of the list name, scroll down to the list name, then press the DELETE key to remove the cached name from the list). This prevented the cache from trying to point to the old list ID and causing the "unexpected" error. Add new comment Tags Technote Thanks!! That worked, I would Submitted by Mr. Bungle (not verified) on Tue, 2012/07/17 - 10:53pm. Thanks!! That worked, I would have never guess you can press Delete in the list displayed when you enter the first character! reply Outlook 2007 Distribution Lists Won't Work Submitted by Anonymous (not verified) on Wed, 2015/07/15 - 9:06am. I ran into the same problem, but in attempting to remove the offender from the cache, it was impossible to highlight the name of the list without populating the to: field I it just jumped right in as soon as I released the mouse. I found if I hit the delete key while holding the button I could delete it--- Stange confusers!!! reply re: Outlook 2007 Distribution Lists Won't Work Submitted by steve on Thu, 2015/07/16 - 10:21am. You don't need to use your mouse at all, just type the first part of the address and then use the down arrow key to move down the list. reply Did this