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us at: US Canada: 1-866-478-1805 Click here for more phone options Our Support team is available 7:30 PM Sunday error 10054 connection reset by peer to 9 PM Friday (U.S. EST) Submit a help ticket Ask the community Welcome to LogMeIn Support! pkb2_lang_de pkb2_lang_en_US pkb2_lang_es pkb2_lang_fr pkb2_lang_it pkb2_lang_ja pkb2_lang_nl_NL pkb2_lang_pt_BR Search the Knowledge Base Reset https://support.microsoft.com/en-us/kb/981344 Search Search Narrow Your Search 1 Select a LogMeIn Product All Products LogMeIn Rescue Rescue Lens LogMeIn Central LogMeIn Pro LogMeIn Backup LogMeIn Hamachi AppGuru Cubby join.me BoldChat RemotelyAnywhere Meldium Xively 2 Select an Article Type All Article Types FAQ Downloads Product Guide Release Note Video What does Error 10054 mean?Printable View «Go BackInformation AnswerSymptom Connection is lost and you receive a http://help.logmein.com/articles/en_US/FAQ/What-does-Error-10054-mean Windows Socket Error 10054. Cause Error 10054 occurs when the connection is reset by the peer application, usually due to an incorrect firewall configuration. Find more information about this error on Microsoft Development Center. Action Check the following items to ensure that your system, firewall and router are configured correctly. Solution 1: Verify that LogMeIn domains are whitelisted in your firewall/router configuration. DomainDescription*.logmein.comLogMeIn main site*.logmeinrescue.comPowers the LogMeIn Rescue service*.logmeinrescue-enterprise.comPowers account-specific Rescue features (not required on normal accounts)*.logme.inLogMeIn common login service allowing login to LogMeIn.com, join.me, and cubby.com*.hamachi.ccPowers the LogMeIn Hamachi service*.internapcdn.netPowers updates to multiple LogMeIn products*.LogMeIn123.comSite to connect to a LogMeIn Rescue technician*.123rescue.comSite to connect to a LogMeIn Rescue technician*.support.meSite to connect to a LogMeIn Rescue technician*.join.meConferencing and screen sharing service by LogMeIn*.cub.byRedirects to Cubby services*.cubby.comCoud storage and syncing service by LogMeIn Solution 2: Is the computer behind a Sonic Firewall or another type of firewall? Your Intrusion Detection may be blocking LogMeIn. Temporarily disable any features related to Intrusion Detection.Try connecting again to test whether Intrusion Detection is interfering with the LogMeIn service.If the problem persists, continue to Solution 3. Solution 3: Disable peer-to-peer functionali
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