Error Id 16389
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support team reference error id 16389" not for all the users.,.please share your thoughts. November 2nd, 2011 16389 error code 12:34am Hi,Saamee Are you using Mandatory user profile?If so this the request failed. please try again. make sure that you are signed in to skype for business is by design,pleae use a normal user profile to sign in Lync. This issue offen occurs when create online meeting failed please make sure lync is running users sign into the Lync 2010 client using a Windows Active Directory Domain Services mandatory profile. Mandatory profiles are read-only user profiles. Since changes to the mandatory https://support.microsoft.com/en-us/kb/2552221 profile cannot be saved, the design of the Public Key Infrastructure (PKI) functionality does not allow this operation. This causes the creation of the secure keys that are needed for the creation of the focus for the Lync conference to fail. Regards, Sharon Proposed as answer by Sharon.ShenMicrosoft contingent staff, Moderator Tuesday, November 08, 2011 http://www.networksteve.com/windows/topic.php/when_contacting_your_support_team_reference_error_id_16389/?TopicId=61771&Posts=0 5:39 AM Marked as answer by Sharon.ShenMicrosoft contingent staff, Moderator Friday, November 11, 2011 5:31 AM Free Windows Admin Tool Kit Click here and download it now November 3rd, 2011 8:44am I have the same problem ("when contacting your support team reference error id 16389") How i need to do to change this profiles to "normal profiles"? Regards February 17th, 2012 6:08pm We are not using mandatory profile and getting this error "when contacting your support team reference error id 16389 Free Windows Admin Tool Kit Click here and download it now February 6th, 2014 12:06pm This topic is archived. No further replies will be accepted. Other recent topics Remote Administration For Windows. Easy remote access of Windows 10, 7, 8, XP, 2008, 2000, and Vista Computers Click here to find out more Reboot Hundreds of computers, disable flash drives, deploy power managements settings. Click here to get your free copy of Network Administrator. Over 25 plugins to make your life easier
KNOWLEDGE BASE Top Microsoft Lync & OCS from http://www.ultimate-communications.com/tag/lync-error-id-16389/ Microsoft Support Most Recent KBs for Lync 2010 Most Recent KBs for Lync Server Most Recent KBs for Lync Server 2010 Top http://blog.rassie.dk/2013/01/lync-2013-whiteboard-and-polls-problem/ Office 365 Solutions from Microsoft Support Most Recent KBs for Office 365 for enterprises Most Recent KBs for Office 365 for education error id LATEST LYNC SERVER UPDATES LATEST OCS UPDATES LINKS LYNC BUDDY ABOUT LINK & CONNECT CERTIFICATIONS & NOMINATIONS Tag Archives: lync-error-id-16389 Gartner puts Lync as the only "Strong Positive" in its latest marketscope for IM/P - #Lync Leave a reply Read more http://www.gartner.com/technology/media-products/reprints/microsoft/vol14/article7/article7.html This error id 16389 entry was posted in Lync 2010 and tagged 1, Gartner, gartner-lync, lync-16389, lync-architecture, lync-error-id-16389, lync-error-id-16389-source-id-0, lync-reference-error-16389, lync-reference-error-id-16389, lync-reference-error-id-16389-source-id-0, microsoft-lync-error-id-16389, ocs-2007-r2-16389, troubleshooting-information-is-available-online-including-best-practice-for-using-lync, troubleshooting-information-is-available-online-including-best-practices-for-using-lync, ultimate-comunicatuons, when-contacting-your-support-team-reference-error-id-16389, when-contacting-your-support-team-reference-error-id-16389-source-id-0, when-contacting-your-support-team-reference-error-id-16389-source-id-0-troubleshooting-information-is-available-online-including-best-practices-for-using-lync, whencontactingyoursupportteamreferenceerrorid16389sourceid0, www-ultimate-communications-com on 2011/07/19 by Tommy Clarke. TDC Business Trunk certified for Lync Server 2010 - #Lync #TDC Leave a reply As of today (I think) we can find TDC´s Business Trunk as a SIP Trunking Services qualified for Lync Server 2010. This is great news for us Swedes and Scandinavians. Read more on http://tdc.se/element.php?dogtag=tdcs_erb_fas_but http://technet.microsoft.com/en-us/lync/gg131938#tab=4 This entry was posted in Lync 2010 and tagged business-trunking-tdc, cinline-se, Lync Server 2010, lync-attendee-16389, lync-error-id-16389, lync-online-tdc, lync-tdc, lync2010monitoringreports, microsoft-lync-error-16389, sip trunking, sip-trunk-tdc, tdc, tdc-and-sip, tdc-business-trunk, tdc-business-trunk-lync, tdc-business-trunking, tdc-lync, tdc-lync-sip-accreditation, tdc-lync-trunk, tdc-to-sip on 2011/03/07 by Tommy Clarke. Like My Links LabCenter LyncStuff TrueSec.com TrueSec.com TrueSec.se Try Offic
post for the problems I encountered during the installation). I moved some users to the Lync 2013 pool, and added a 2013 edge server. Everything seemed to work fine, so I moved all users to the new pool, and thought all was good. But then I noticed that Whiteboards and Polls in IM sessions and meetings were not working. Application and desktop sharing was working fine. I haven’t tried Powerpoint sharing, because that requires an Office Web Apps server, which I haven’t installed yet. Neither internal nor external users were able to use Whiteboard or Polls. The Lync clients gave an error message saying: “An error occurred while presenting”. The detailed error dialog referenced error ID 16389 (source ID 0). Googling that error message gives a lot of suggestions, but none which apply to Whiteboard or Polls. Adding logging on a Lync client and then trying to add Whiteboard to an IM session revealed an error message that included this response from the server: 500 The server encountered an unexpected internal errorms-diagnostics: 3062;reason="Internal Error: getMcu failed";HRESULT="0x80004005(E_FAIL)";processing-cluster="frontendfqdn";processing-frontend="frontendfqdn";source-user-primary-pool="frontendfqdn";target-user-primary-pool="frontendfqdn";source="frontendfqdn";OriginalPresenceState="0″;CurrentPresenceState="0";MeInsideUser="No";ConversationInitiatedBy="0″;SourceNetwork="0″;RemotePartyCanDoIM="No" Not a lot to go on there either. Time to go look at the Lync server logs. The message in the client event log gave an indication as which server component to look at: MCU. I added all MCU related components to the Lync server logging tool, started logging, and then tried adding Whiteboard to an IM conversation. The Lync Server log from the DataMcuRuntime component logged this error: TL_ERROR(TF_COMPONENT) [0]113C.0A24::12/19/2012-11:58:33.349.0