Error Id 28 Source Id 241
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another company, you are unable to successfully join the conference and receive the following error message: reference ID 43 (source ID 241) This is caused by an issue with Lync federation between the meeting organizer's domain and the meeting participant's domain. This creates a situation where Lync will not allow a participant from a non-federated domain to join a conference as an authenticated user, but because the Lync client is installed on the local machine and the Lync Join Launcher page detects the client is installed it https://support.microsoft.com/en-gb/kb/2552221 will attempt to join with the full client in-place of the web client. There is no option to use the Lync 2013 client and join the conference as a guest. This issue can be resolved by either verifying the Lync federations settings or by having participants join the conference using the Lync 2013 Web App. Troubleshooting Lync federation issues If the user is trying https://chinookcommunications.zendesk.com/hc/en-us/articles/203814200-Error-joining-a-Lync-conference-that-is-organized-by-a-different-company to join as an authenticated user from another Lync or OCS organization: Your Lync Online organization must have External Communications enabled, and the external user’s domain must be in the Allow list. NOTE: In order to allow for federation with external domains, additional steps are required. Please see the Configuring Lync Federation article for the requirements. The external organization must have federation configured correctly on their platform. Joining meetings by using the Lync Web App If the troubleshooting steps don't resolve the issue or if joining the meeting immediately is a bigger concern, the the Lync Web App. The Lync 2013 Web App has replaced the Lync Attendee client and now supports audio and video. NOTE: For more information on Lync client features, see the What is Lync Web App? article. Copy the Join URL from the meeting invite, and then paste it into Internet Explorer. (Warning: Don't press Enter yet.) Add ?sl=1 to the end of the URL, and then press Enter. NOTE: You must have Silverlight installed to use the advanced features of the Lync Web App. Was this article helpful? 0 out of 0 found this helpful Facebook Twitter LinkedIn Goo
client error which I hadn’t seen before “Call was not transferred because [user name] does not have an audio device set up to accept calls.” In this case, the error was a little misleading. The endpoint http://tomtalks.uk/2011/07/lync-client-error-codes/ the customer was transferring to was fine, and it was happening to more than https://kb.intermedia.net/article/2349 one user. In actual fact this was a SIP Refer issue. As soon as we disabled SIP refer on the PSTN trunk, transfers were successful. In my troubleshooting I came across this useful reference list of SIP errors in the Microsoft protocol documentation, and thought it might come in useful. http://msdn.microsoft.com/en-us/library/gg132389(v=office.12).aspx Mode Error error id Id Error Message Additional Information Conference 400 [user name] cannot be reached. This person is using an application that does not support this type of meeting. Conference 404 [user name] cannot be found. Please check the address and try again. Conference 404 The meeting you are trying to join has ended. The meeting you are trying to join has ended or does not exist. Contact your support error id 28 team with this information. Conference 408 The conferencing service did not respond. Please wait and try again. Conference 408 The invitation to [user name] expired. Conference 410 [user name] cannot be found. Please check the address and try again. Conference 413 This online meeting cannot be found. This online meeting cannot be found on the server. Please check the meeting ID and try again. Conference 415 [user name] cannot be reached. This person is using an application that does not support this type of meeting. Conference 480 [user name] cannot be reached and may be offline. Conference 482 [user name] cannot be reached because of conferencing service issues. Conference 483 [user name] cannot be reached because of conferencing service issues. Conference 486 Cannot reach [user name]. Try again later. Conference 488 [user name] cannot be reached. This person is using an application that does not support this type of meeting. Conference 488 The meeting you are trying to join has ended. The meeting you are trying to join has ended or does not exist. Contact your support team with this information. Conference 500 [user name] cannot be reached because of conferencing service issues. Conference 500 A server error occurred. Please c
contact, external, sign, Attendee This article describes the fix for theSkype for Business/Lync Attendeeerror thatexternal contacts receive when they try to connect. The scenario of the issue: Skype for Business user initiates a meeting andinvites an external contact. External contact tries to connect via Skype for Business/Lync Attendee, but receives the following error:Cannot sign in becasue the server is temporarily unavailable. Reference error ID 28 (source ID 238)Cannot sign in the Skype for Business/Lync Attendee because of a problem connecting to the server. Reference error ID 102 (source ID 238) To fix the connection: Create a SRV record for your domain. For instance, if user@yourdomain.com invites contact@otherdomain.net the SRV record should be created for yourdomain.com. You may need to contact your DNS provider to add this record. Syntax of SRV record: Service: _sip Protocol: _tls Port number: 5061 Host: lyncsip.XX.XX.XX. For instance, lyncsip.exch0XX.serverdata.net.You can find thecorrect setting in HostPilot® Control Panel > Services> Skype for Business > Instructions. Priority and weight can be left 0. To verify the record is created successfully and propagated: Navigate to Start, findCmd and open it. Type the following lines one by one and hit ENTER after each:Note:If you do not knowsomeDNSserverIP you may use 8.8.8.8 nslookup- someDNSserverIP ENTER set q=SRV ENTER _sip._tls.yourdomain.com ENTER The results should look like this:priority = 0weight= 0port= 5061srv hostname = lyncsip.XX.XX.XX Was this article helpful? Yes No Sorry to hear about that. If you need immediate technical assistance, you can: Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Please note: we do not monitor these comments for support requests. Send Feedback Cancel Thank you for your feedback! Related articles Using Office Communicator 2007 R2 With Lync 2010 Server: Known Issues. Intermedia Office Apps Ins