Netbackup Error 98
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet STATUS CODE: 98, Backups fail with a status 98 "error requesting media (tpreq)". Article:000028339 Publish: Article URL:http://www.veritas.com/docs/000028339 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem STATUS CODE: 98, Backups fail with a status 98 "error requesting media (tpreq)". Error Message mount_open_media: Waiting for mount of media id DB0/21 (copy 1) on server db-backups.my.anywhere.com. Solution Overview:The bptm daemon will look in the /usr/openv/netbackup/db/media/tpreq directory for information on the media ID being used for the backup. If this directory is inaccessible or the disk is full the backup will fail with a status 98 "error requesting media (tpreq)". This can also occur when the media ID has an invalid character in the name. Other situations may exist that can trigger a Status 98. This TechNote will deal with situations where a disk full condition or an illegal character in a media ID are causing the problem.Troubleshooting:I. Check the available disk spaceA disk full condition will cause the media manager to receive an error when requesting a media mount from the device manager. The df -h command can be used to check for full file systems. The following example shows a file system with available space.# df -hFilesystem size used avail capacity Mounted on/dev/dsk/c0t0d0s0 28G 14G 13G 53% /II. Check the media ID being used for illegal charactersThe bpmedialist command can be used to show the details for the media ID. The specific media ID can be found by looking in t
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet STATUS CODE 98: "Error requesting media (tpreq)" occurs, but only on a catalog backup. Normal backups complete without error. Article:000029473 https://www.veritas.com/support/en_US/article.TECH35885 Publish: Article URL:http://www.veritas.com/docs/000029473 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this https://www.veritas.com/support/en_US/article.TECH39297 Article Manage your Subscriptions Problem STATUS CODE 98: "Error requesting media (tpreq)" occurs, but only on a catalog backup. Normal backups complete without error. Error Message TpErrno = Filename already existserror requesting media (tpreq) Solution Overview: STATUS CODE 98: "Error requesting media (tpreq)" occurs, but only on a catalog backup. Normal backups complete without error.Troubleshooting:This issue can occur when a previous catalog backup still has a pending request in the device monitor for the catalog backup media ID. To confirm if the pending request exists, do the following: 1. Within the NetBackup (tm) Administration Console, expand Media and Device Management in the left pane 2. In the left pane, click Device Monitor 3. Observe if there is a Pending request window to the right, listing the catalog backup media ID A pending request can occur for various reasons, including temporary lack of robotic functionality or other general issues with the robotic control host. If
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas https://www.veritas.com/support/en_US/article.000011530 Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile https://www.veritas.com/support/en_US/article.000028712 Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet STATUS CODE 98: Backups fail with Status Code 98 "error requesting media". netbackup error Article:000011530 Publish: Article URL:http://www.veritas.com/docs/000011530 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related netbackup error 98 Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem STATUS CODE: 98 Backups fail with Status Code 98 "error requesting media". Solution Overview: Backups fail with Status Code 98 "error requesting media".Log files: The bptm log shows the following entry:11:12:12.761 [11570] <2> mount_open_media: Waiting for mount of media id 000037 (copy 1) on server nbmaster.11:12:12.799 [11570] <16> mount_open_media: error requesting media, TpErrno = File name already exists11:12:12.808 [11570] <2> bptm: EXITING with status 98 <---------Troubleshooting:However, the /usr/openv/netbackup/db/media/tpreq directory is empty.This can happen when OS level commands are used to kill restore jobs found via the ps command, instead of properly cancelling the job using the NetBackup start and stop scripts.Resolution:The problem can be resolved by shutting down NetBackup, running /usr/openv/netbackup/bin/goodies/bp.kill_all and restarting NetBackup. Terms of use for this information are found in Legal Notices.
Related Articles Article LanguaSERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet BUG REPORT: A Status 98 Error "error requesting media (tpreq)" occurs when a backup is running while a cleaning is taking place in a TLH robot. Article:000028712 Publish: Article URL:http://www.veritas.com/docs/000028712 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem BUG REPORT: A Status 98 Error "error requesting media (tpreq)" occurs when a backup is running while a cleaning is taking place in a TLH robot. Error Message mount_open_media: error requesting media, TpErrno = Request terminated because media is a cleaning tape Solution Bug: 209432 bptm tries to mount a tape in a drive being cleaned by the robot210606 bptm tries to mount a tape in a drive being cleaned by the robotSymptom(s): When backups span media and a drive is being cleaned in a Tape-Linear Half-inch (TLH) type robot, NetBackup may encounter an error when its finds a cleaning tape in the drive, rather than the tape it has requested to be mounted. Media Server Log Files: bptm:<16> mount_open_media: error requesting media, TpErrno = Request terminated because media is a cleaning tapeWorkaround: There is no workaround established at this time, ho