Citrix Receiver Error While Retrieving Discovery Document
2014 | Modified:14 Apr 2016 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms or Error When the cannot add account all stores in the discovery document have been loaded users try to run the Provisioning File (receiverconfig.cr) to add or replace a store, the citrix receiver logging following error might occur: “Cannot retrieve discovery document” Citrix Receiver for Windows 3.2 (or later) is not able to contact the store URL discovery path. Example: https://storefront.example.com/Citrix/
Developer Network (CDN) ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform (powered by Apache CloudStack)CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Products StoreFront Receiver Storefront 1.x Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Error while retrieving discovery document Started by Olaf Sommer , 12 March 2012 - http://support.citrix.com/article/CTX135023 03:53 PM Login to Reply 13 replies to this topic Olaf Sommer Members #1 Olaf Sommer 6 posts Posted 12 March 2012 - 03:53 PM I'm using XenApp 6.5 with StoreFront and Access Gateway VPX 5.04. From external access I can start all applications without errors. But on the StoreFront web site I can't activate the Citrix Receiver. After clicking on the "Add" http://discussions.citrix.com/topic/303745-error-while-retrieving-discovery-document/ button there is this error:Cannot retrieve discovery documentPlease contact your help desk with the following information:Error while retrieving discovery documentThere are no event log entrys.Did I forget anything to configure? 1330-303745-1626479 Back to top Matt Brown Members #2 Matt Brown 8 posts Posted 24 April 2012 - 04:04 PM As a test I edited the receiverconfig xml to remove all of the CAG and beacon lines leaving only the xml, service, SRID, NAME, and address lines. This seems to work internally so it seems to point to something wrong with the CAG. Anyone have any ideas what it is I am reworking through the config document to see if I missed anything. This is with XenApp 6.5, Storefront 1.1, and and I am using Netscaler VPX (ns9.3 build 55.6nc) to test with in our Development env. We have CAG appliances (7000s running ns 9.3) in prod so this is about as close to prod as I can get. Note in Prod I have WI running and receiver for mobile and MAC work fine, windows does not, in Dev again mobile and MAC work through
Developer Network (CDN) ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform (powered by Apache CloudStack)CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler https://discussions.citrix.com/topic/355030-native-reciever-problem/ Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support https://discussions.citrix.com/topic/345993-cannot-retrieve-discovery-document/ Forums Products XenApp XenApp 7.x Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Native Reciever Problem citrix receiver Started by Alexander Wetendorff , 22 August 2014 - 10:12 AM Login to Reply Native reciever android ios Netscaler storefront xenapp problem discovery 12 replies to this topic Alexander Wetendorff Members #1 Alexander Wetendorff 38 posts Posted 22 August 2014 - 10:12 AM Hi All I am having some trouble getting the native reciever acces(Windows citrix receiver error client, Android and IOS) to work in my setup. I am using Netscaler 10.1 together with Storefront 2.5 and XenApp 7.5, i am using dual authenthication ldap and radius(SMSPASSCODE) and it is working brilliantly through the Website both on windows, OSX, and Android(Manual config on the app with Web interface). I have searched everywhere and tried a bunch of different setups, even recreating my Storefront server and my netscaler, still no luck. I have tried this for instanse: http://support.citrix.com/article/CTX139963 with no luck. Another thread was made by me some time ago about the same problem, i didnt manage to get it solved this can be read here: http://discussions.citrix.com/topic/354656-ns-105-sf25-xa75-reciever-login-problem/ We are running 2 Netscalers together with 2 Storefront servers and 2 XenApp servers. If you need any specific config output or similar please tell me. My storefront servers are setup like this: Base url: internal.domain.dk Internal Beacon: internal.td-k.dk External Beacon: external.td-k.dk Internal is not reachable from external site. Wh
Developer Network (CDN) ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform (powered by Apache CloudStack)CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchan...Secure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Products Receiver, Plug-ins, and Merchandising Server Receiver for Windows Receiver for Windows 4.x Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Cannot retrieve discovery document Started by Marvin Huijbregts , 16 December 2013 - 11:12 AM Login to Reply receiver xendesktop discovery document netscaler error 2 replies to this topic Marvin Huijbregts Members #1 Marvin Huijbregts 2 posts Posted 16 December 2013 - 11:12 AM Hello Guys, Im trying to activate the receiver through the online store. When im download and then try to activate the config file i get the following error Cannot retrieve discovery document Im using xendesktop 7.1 and receiver 4.1 / i use the build-in netscaler gateway Regards Marvin 1193-345993-1788511 Back to top Jens Löcke Members #2 Jens Löcke 189 posts Posted 16 December 2013 - 11:41 AM what build-in netscaler gateway do you mean? Netscaler gateway is a separate appliance which needs a separate license and also a little configuration. The configuration of the netscaler things in your storefront store does not mean that it is bui