Credit Card Gateway Configuration Error
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What is JotForm? JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required. Try Out JotForm! At credit card gateway companies JotForm, we want to make sure that you’re getting the online form builder help credit card gateway reviews that you need. Our friendly customer support team is available 24/7.We believe that if one user has a question, there could
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search for a similar question, or submit your question or concern. Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin) Credit Card payment not working due to Invalid Merchant Configuration error Asked by phoebeseward on July 10, 2015 at 03:50 PM Hello, I have a form that has a feature to pay for my services with a credit card. Recently credit card gateway vs processor I got an email from someone trying to fill out the form & pay - they said they tried 2 different credit cards and kept receiving the error "This transaction cannot be processed due to an invalid merchant configuration." What is the issue and how do I fix it? Phoebe Seward Page URL: http://www.affluentappraisals.com payment not working invalid merchant paypal pro merchant configurati JotForm Support Answered by jonathan on July 10, 2015 at 05:40 PM Hi Phoebe, I see that this is your form http://www.jotform.us/form/51478561185159 and noted that you were using Paypal Pro payment tool. The problem is most likely related to your PayPal Pro merchant account configuration. You can check the error code information on this page: 10500 - error code Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when you have not agreed to the billing agreement. 10501 - error code Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when the billing agreement is disabled or inactive. Please make sure that your PayPal account is ready to accept PayPal Payment Pro transactions. You might consider contacting PayPal Support to get the assistance in this case. For Paypal Pro, please check the following guides: http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal http://www.jotform.com/help/284-How-to-Obtain-PayPal-API-Credentials
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Gateway Rejections Descriptors Duplicate Transaction Checking Email Receipts Vault Overview Create Update Card Verification Reporting Overview Settlement Batch Summary Transaction Summary Decline Analysis Expiring Cards https://articles.braintreepayments.com/control-panel/transactions/declines 1099-K Webhooks Custom Fields Transactions/Declines Declines are not the same as gateway rejections. Declined transactions are blocked by the customer's bank, while gateway rejections are blocked by your gateway settings. A processor decline indicates that the customer’s bank has refused the transaction request. Sometimes you can tell why it was declined by reading the response code, credit card but only the customer's bank can confirm the specific reason. Here are a few of the most common ones: Incorrect credit card number or expiration date Insufficient funds Some banks will reject charges based on location Some banks will reject charges based on their own fraud rules An acceptable decline ratio is about 10%, but this credit card gateway may fluctuate based on industry or business model. You can analyze your decline ratio by creating a decline report. Your decline ratio may be inflated by repeated attempts on the same payment method—either on your end or the customer’s end. We recommend that you use our risk threshold rules to reduce repeated customer attempts and our automated retry logic for subscriptions instead of implementing your own. Authorization declines When we talk about declines, we're usually referring to authorization declines. These happen when you request authorization to charge a customer's payment method, and the bank refuses to authorize the charge. See the complete list of authorization decline codes. Settlement declines Declines can also happen on settlement: when you try to collect funds from a customer's payment method after a successful authorization, and the bank says no. These declines are much more rare than authorization declines. See more details on settlement declined transactions in the developer docs. See the complete list of settlement decline codes. Types of declines