Credit Card Machine Error Codes
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SUMMARY Below you'll find explanations of decline codes you may have encountered as well as potential solutions. Declines are made by the card-issuing bank, not your software. If your client does not believe their card
This Transaction Cannot Be Accepted
should have declined, please advise them to call the 1-800 on the back of credit card processing error codes the card for more information. If you receive a decline that is not listed on this page please contact Merchant Support.
Credit Card Declined Error Codes
Declined - 30002: DECLINED This means that the card holder's credit card company has blocked the transaction. Have the client call the 800 number on the back of the card and find out why. credit card merchant codes Declined - 30009: EXCEPTION This means your merchant account has been deactivated pending receipt of your W-9 document. Download a W-9 here. Take a photo and mail it to 1099Group@elavon.com or fax it to 1-877-304-0975. If you have questions about receipt or time frame to reactivation, contact Elavon at 1-844-878-7493. 01 Call This means that the card holder's credit card company has blocked the transaction. Have the client call the 800 number credit card machine for small business on the back of the card and find out why. 02 Call This means that the card holders credit card company has blocked the transaction. Have the client call the 800 number on the back of the card and find out why. 04 Hold-call or Pick Up Card Merchant to keep the card. There is a problem with the card. Call the 800 number on the back of the card to determine the issue. 05 Decline Do not honor. The customer's credit card company is telling you not to honor the card. There is a problem with their account or they don't recognize the billing address on file. Add the cardholder's correct billing address to the Billing Info and try the card one more time. If it continues to decline, call the 800 number on the back of the card to find out why. 07 Hold-call or Pick Up Card Merchant to keep the card. There is a problem with the card. It has been marked for fraud. Call the 800 number on the back of the card to determine the issue. 12 Decline - Invalid Transaction Please verify that you are typing in the credit card information correctly and run the transaction again.
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RelationshipsCredit Union FocusTMC BlogTMC Store Credit Card Issuer Response Codes Credit Cards verifone credit card machine can be declined for numerous reasons. Here are the most common codes along with the response reason. If
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you do not see the response code you were looking for; please contact our teamor give us a call at 888-249-9919. Code Response Reason Code Response Reason 0 Approved https://support.mindbodyonline.com/hc/en-us/articles/203255323-U-S-credit-card-decline-codes 54 Expired Card 1 Refer to Card Issuer 55 Incorrect PIN 2 Refer to Issuer's special conditions 56 No Card Record 3 Invalid Merchant 57 Trans. not Permitted to Cardholder 4 Pick Up Card 58 Transaction not Permitted to Terminal 5 Do Not Honor 59 Suspected Fraud 6 Error 60 Card Acceptor Contact Acquirer 7 Pick Up Card, Special Conditions https://www.totalmerchantconcepts.com/educational-resources/card-issuer-response-codes 61 Exceeds Withdrawal Amount Limits 8 Honor with identification 62 Restricted Card 9 Request in Progress 63 Security Violation 10 Partial Amount Approved 64 Original Amount Incorrect 11 VIP Approval 65 Exceeds Withdrawal Frequency Limit 12 Invalid Transaction 66 Card Acceptor Call Acquirer Security 13 Invalid Amount 67 Hard Capture - Pick Up Card at ATM 14 Invalid Card Number 68 Response Received Too Late 15 No Such Issuer 75 Allowable PIN Tries Exceeded 16 Approved, update track 3 76 Previous message not found 17 Customer Cancellation 77 Data does not match original message 18 Customer Dispute 80 Invalid Date 19 Re-enter Transaction 81 Cryptographic failure 20 Invalid Response 82 Incorrect CVV 21 No Action Taken (no match) 83 Unable to verify PIN 22 Suspected Malfunction 84 Invalid authorization life cycle 23 Unacceptable Transaction Fee 85 No reason to decline 24 File Update not Supported by Receiver 86 ATM Malfunction 25 Unable to Locate Record on File 87 No Envelope Inserted 26 Duplicate File Update Record 88 Unable to Dispense 27 File Update Field Edit Error 89 Administrat
then the RESPMSG parameter returns the description of the RESULT code. A value of 0 (zero) indicates that no errors occurred and the transaction was approved. A value greater https://www.paypalobjects.com/en_US/vhelp/paypalmanager_help/result_values_for_transaction_declines_or_errors.htm than zero indicates a decline or an error. RESULT RESPMSG and Explanation 0 Approved For Account Verification authorization transactions, RESULT=0 with RESPMSG=Verified. 1 User authentication failed. Error is caused by one or more https://support.payjunction.com/hc/en-us/articles/213388398-Response-Code-Definitions of the following: Invalid Processor information entered. Contact merchant bank to verify. "Allowed IP Address" security feature implemented. The transaction is coming from an unknown IP address. For more information, refer to credit card Allowed IP Addresses. You are using a test (not active) account to submit a transaction to the live PayPal servers. Change the URL from pilot-payflowpro.paypal.com to payflowpro.paypal.com. 2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted. 3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, you cannot credit an authorization-only credit card machine transaction. 4 Invalid amount format. Use the format: “#####.##” Do not include currency symbols or commas. For processors that do not support Account Verification, you will receive this RESULT code if you process a $0 transaction. 5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem. 6 Invalid or unsupported currency code 7 Field format error. Invalid information entered. See RESPMSG. 8 Not a transaction server 9 Too many parameters or invalid stream 10 Too many line items 11 Client time-out waiting for response 12 Declined. Check the credit card number, expiration date, and transaction information to make sure they were entered correctly. If this does not resolve the problem, have the customer call their card issuing bank to resolve. 13 Referral. Transaction cannot be approved electronically but can be approved with a verbal authorization. Contact your merchant bank to obtain an authorization and submit a manual Voice Authorization transaction. 14 Invalid Client Certification ID. Check the HTTP header. If the tag, X-VPS-VIT-CLIENT-CERTIFICATION-ID, is missing, RESULT code 14 is returned. 19 Original transaction ID not found. The transaction ID you entered
rest are all decline codes). A "05" decline is the most common and general decline code. Our approval and decline codes are structured so that you can quickly determine the type of decline code: Code Description 2-digit numeric response codes A "00" approval response -or- a decline response code generated from the credit card processing networks and the customer's issuing credit card bank. This cannot be overridden without contacting the issuing bank or correcting a problem at the processor level. 2-digit alpha character response codes A decline response code generated by the PayJunction system. This usually indicates something is configured incorrectly with the merchant's terminal or file. This can also be a PayJunction specific decline. Approval Codes Response Description 00 Approval 85 Approval(generally not used anymore) Decline Codes Response Description 01 Declined - Call Issuer 04 Declined - Pick Up Card 05 Declined - Do Not Honor See: What is a "05" Do Not Honor decline code? 12 Declined - Invalid Transaction 13 Declined - Card Amount Invalid 14 Declined - Card Number Invalid 15 Declined - No Such Issuer 19 Declined - Re-Enter 51 Declined - Insufficient Funds 54 Declined - Card Expired 57 Declined - Service Not Allowed 61 Declined - Customer Exceeds Withdrawal Limit 62 Declined - Restricted SIC Code 63 Declined - Restricted 65 Declined - Customer Exceeds Activity Limit 78 Declined - No Account 97 Declined - CVV MisMatch PayJunction Specific Decline Codes Response Description AA Declined - AVS No Match: Address AI Declined - AVS International AVS Not Supported AN Declined - AVS Not Supported AU Declined - AVS Unavailable AW Declined - AVS Not Working AX Declined - AVS: No Match: Address and Zip AY Declined - AVS: No Match: Address or Zip AZ Declined - AVS: No Match: Zip BC Declined - Card Brand Not Supported See: What is a "BC" Card Brand Not Suppo