Credit Card Machine No Line Error
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Moneris Merchant Service Centre for assistance. All error messages are listed in alphabetical order (regardless of their cause). ERROR MESSAGE credit card machine error codes PROBLEM & SOLUTION Adjust Not Allow You cannot perform a Correction (void) credit card machine for small business on a Contactless Purchase or Refund. APP EXPIRED The application on the contactless card is expired. Request another form credit card machine for iphone of payment. BATCH FULL The batch is full. ●If your account is configured for System Close, perform a Batch Reclaim now. ●If your account is configured for Merchant Close, perform your
Verifone Credit Card Machine
normal end of day process now, even though it might not be the end of your day. Batch Reclaim Not Required You tried to perform a Batch Reclaim, but your batch is not yet near capacity. Press the green key to return to the transactions menu. CARD BLOCKED The contactless card was blocked. Request another form of payment. Card Fail Insert or costco credit card machine Swipe There was an error reading the contactless card. Insert or swipe the same card or another card. Card Fail There was an error reading the contactless card. Request another form of payment. CARD NOT SUPPORTED or INVALID CARD Your merchant account with Moneris is not set up to accept the card type that was swiped. Request another form of payment. If desired, contact the Moneris Merchant Service Centre to discuss how to add the card type to your merchant account. CARD REMOVED The chip card was removed before the end of the transaction. Refer to "TRANS CANCELLED OK to Continue" in this table for more information. CARD SWIPE ERROR There is a problem with the magnetic stripe on the card that was swiped. Try swiping the card again, this time more slowly or quickly, or from front of the terminal to the back. If the message reappears: ●for credit card with stripe – key in the card number. ●for debit card with stripe or chip – request another form of payment. CD NOT SUPPORTED The type of contactless card tapped is not suppor
Merchant Service Centre for assistance. IMPORTANT: If you are using PUBLIC IP communication, you may need to contact your ISP for assistance before contacting Moneris. Check credit card machine with chip reader the Error Message resolution to determine if this is the case. All error messages
Credit Card Machine Manual
are listed in alphabetical order (regardless of their cause). Click on the first letter of the error message to access
Credit Card Machine Wiki
the first message that starts with that letter. Symbols A B C D E F G H I J K L M N O P Q R S T U V W https://www.moneris.com/help/520_Webhelp/Troubleshooting/Error_Messages.htm X Y Z ERROR MESSAGE PROBLEM & SOLUTION = Ethernet Connection Not Available Top of page This symbol appears in the top left corner of the terminal display when there is a problem with the Ethernet connection. Note: If the Ethernet connection was lost after the last transaction was performed, this icon will not appear until most of the information for the new transaction has been entered. If https://www.moneris.com/help/8200/error_messages.htm the terminal has a dial communications cable connected to a phone jack and dial communications have been configured, the terminal will attempt to use dial communications. Check that your Internet service is available. - If it is not available, contact your ISP. - If it is available, contact the Moneris Merchant Service Centre for assistance. = SAF Log 90% Full This symbol appears in top left corner of the terminal display when the SAF log is nearly full. A manual SAF Upload transaction should be performed as soon as possible. = SAF Log is 100% Full This symbol appears in top left corner of the terminal display when the SAF log is full. The next time the terminal returns to the READY screen, it will perform an automatic SAF Upload . No other transactions (Air Miles, debit, credit or Ernex) can be processed until the SAF Upload has been successfully completed. Wait while the terminal performs the SAF Upload . Do NOT cancel the SAF Upload . It must be completed before any other transactions can be performed. = Training Mode Top of page This symbol appears when the terminal is in Training mode. Exit Training mode
credit cards can I accept through Innovative Merchant Solutions? Q. How long does the approval process take? Q. How will I receive the http://imsofpa.com/faqlist.htm money for the credit cards I process? Q. Do I have to change my bank account to receive my deposits? Q. How do I get additional supplies? Q. What is a discount rate? Q. Is the discount rate the same for all businesses? Q. When are the discount fees charged? Q. What are Mid and Non-Qualified Rates? Q. How do I request a rate/fee review? Q. Is there a transaction credit card fee? Q. When will the transaction fees be charged? Q. When are the monthly fees debited from my checking account? Q. What is a Batch Header? Q. Why do I need a manual imprinter? When should I use a manual imprinter? Q. What does "Code 10" mean? Q. What is a chargeback? Q. What is a "retrieval request" and how do I respond to one? Q. What is the credit card machine Address Verification Service (AVS)? Q. If I accept a sale that is above my approved average ticket, what should I do? Q. If I anticipate an increase on my monthly volume or average ticket, what should I do? Q. Once I get a credit card processing account, can I accept sales for friends and associates, or other businesses I may have through the same account? Making Account Changes Q. What should I do if I need to change the name of my business (DBA)? Q. How can I change the checking account that services my bankcard deposits and fees? Chargebacks/Fraud Control Q. What is a chargeback? Q. What is a "retrieval request" and how do I respond to one? Q. What do I do if I am suspicious about a card or card holder? Q. What are the costliest chargebacks? Q. How can I avoid fraud at the Point-of-Sale? Q. How can I avoid fraud on "card-not-present" transactions? Technical FAQ Q. How can I make sure that my terminal reads the magnetic consistently? Q. What type of phone line do I need for my terminal? Q. Do I need to purchase equipment or do I have other options? Q. What happens if my terminal does not
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