Credit Card Payment Error Messages
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SUMMARY Below you'll find explanations of decline codes you may have encountered as well as potential solutions. Declines are made by the card-issuing bank, not your software. If your client does not believe their card should have declined, please advise them to call the
Credit Card Error Codes
1-800 on the back of the card for more information. If you receive a decline credit card processing error codes that is not listed on this page please contact Merchant Support. Declined - 30002: DECLINED This means that the card holder's credit card company
Credit Card Machine Error Codes
has blocked the transaction. Have the client call the 800 number on the back of the card and find out why. Declined - 30009: EXCEPTION This means your merchant account has been deactivated pending receipt of your W-9 document. credit card declined error codes Download a W-9 here. Take a photo and mail it to 1099Group@elavon.com or fax it to 1-877-304-0975. If you have questions about receipt or time frame to reactivation, contact Elavon at 1-844-878-7493. 01 Call This means that the card holder's credit card company has blocked the transaction. Have the client call the 800 number on the back of the card and find out why. 02 Call This means that the card holders credit card company has blocked the transaction. credit card authorization response codes Have the client call the 800 number on the back of the card and find out why. 04 Hold-call or Pick Up Card Merchant to keep the card. There is a problem with the card. Call the 800 number on the back of the card to determine the issue. 05 Decline Do not honor. The customer's credit card company is telling you not to honor the card. There is a problem with their account or they don't recognize the billing address on file. Add the cardholder's correct billing address to the Billing Info and try the card one more time. If it continues to decline, call the 800 number on the back of the card to find out why. 07 Hold-call or Pick Up Card Merchant to keep the card. There is a problem with the card. It has been marked for fraud. Call the 800 number on the back of the card to determine the issue. 12 Decline - Invalid Transaction Please verify that you are typing in the credit card information correctly and run the transaction again. 14 Card No. Error Account number entered incorrectly (bad swipe or mistyped). Verify account number with customer and re-enter (or re-swipe if card is on hand). 19 DECLINED:0720900009: ERROR :19 This error should only occur if this is a newly approved merchant account. If this is a new merchant account then, there wa
support. If you require assistance after these dates, please contact us on support.upwork.com Elance Help Center Technical Help Troubleshooting Payment Error
Visa Declined Codes
Messages If you are having problems making a Paypal or credit card credit card declined code 05 payment, please see the links below for more details regarding each type of error message. Credit Card Payment Errors
Debit Card Declined Codes
You've entered an invalid zip or postal code. Please correct and retry. When you enter a new credit card or edit the address on an existing card in your account, https://support.mindbodyonline.com/hc/en-us/articles/203255323-U-S-credit-card-decline-codes the information is automatically confirmed with the Address Verification System (AVS). If you receive the error above, this means the information you have entered does not match your credit card company's merchant database. In this case, we recommend contacting your credit card company directly to confirm the address in their systems. Please note that most credit card companies maintain both a billing http://help.elance.com/hc/en-us/articles/203735223-Payment-Error-Messages and a merchant database. Please ensure the company specifically verifies the address in their merchant database. Once the information has been confirmed, please sign back into Elance and attempt to add/edit your card again. We could not process your request. Please try reloading the page and submitting your request again. When this error is received, your transaction has been declined by the card issuing bank. In some cases, the decline is due to errors when entering your card details. Please verify your information was entered correctly within your account by clicking Manage > Financial Accounts > Edit. If you have verified your details are correct, yet the issue persists, please contact your card issuing bank directly to review your account and the transaction attempt. Your bank will be able to provide you with the exact reason your payment was not authorized. System Error Processing Activation This error indicates your credit card payment is not being authorized when attempting to pay for a Featured or Verified Job Post. In most cases, the card has hit against a fraud algorithm or is not authorized
then the RESPMSG parameter returns the description of the RESULT code. A value of 0 (zero) indicates that no errors occurred and the transaction was approved. A value greater than zero indicates a decline or an https://www.paypalobjects.com/en_US/vhelp/paypalmanager_help/result_values_for_transaction_declines_or_errors.htm error. RESULT RESPMSG and Explanation 0 Approved For Account Verification authorization transactions, RESULT=0 with RESPMSG=Verified. 1 User authentication failed. Error is caused by one or more of the following: Invalid Processor information entered. Contact merchant bank to verify. "Allowed IP Address" security feature implemented. The transaction is coming from an unknown IP address. For more information, refer to Allowed IP Addresses. You are using a test (not active) account to submit credit card a transaction to the live PayPal servers. Change the URL from pilot-payflowpro.paypal.com to payflowpro.paypal.com. 2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted. 3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, you cannot credit an authorization-only transaction. 4 Invalid amount format. Use the format: “#####.##” Do not include currency symbols or commas. For processors that do credit card declined not support Account Verification, you will receive this RESULT code if you process a $0 transaction. 5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem. 6 Invalid or unsupported currency code 7 Field format error. Invalid information entered. See RESPMSG. 8 Not a transaction server 9 Too many parameters or invalid stream 10 Too many line items 11 Client time-out waiting for response 12 Declined. Check the credit card number, expiration date, and transaction information to make sure they were entered correctly. If this does not resolve the problem, have the customer call their card issuing bank to resolve. 13 Referral. Transaction cannot be approved electronically but can be approved with a verbal authorization. Contact your merchant bank to obtain an authorization and submit a manual Voice Authorization transaction. 14 Invalid Client Certification ID. Check the HTTP header. If the tag, X-VPS-VIT-CLIENT-CERTIFICATION-ID, is missing, RESULT code 14 is returned. 19 Original transaction ID not found. The transaction ID you entered for this transaction is not valid. See RESPMSG. 20 Cannot find the customer reference number 22 Invalid ABA number 23 Invalid account number. Check credit card number and re-submit. 24 Invalid expiration date. Check and re-submit. 25 Invalid Host Mapping.
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