Credit Card Processing Error Messages
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customer call their issuing bank (the number is typically printed on the back of the credit card) and ask why the transaction was declined. Once the issuing bank confirms that they will approve future attempts, try the transaction again. Alternately, ask your merchant credit card processing customer for a different credit card or ask them to pay via ACH. Description:Call merchant credit card processing reviews Failure Code:02 Failure Code Definition: Refer to issuer-Special condition. What it Means: The customer’s issuing bank has prevented the transaction from being authorized. merchant credit card processing fees What to Do: Have your customer call their issuing bank (the number is typically printed on the back of the credit card) and ask why the transaction was declined. Once the issuing bank confirms that they will approve
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future attempts, try the transaction again. Alternately, ask your customer for a different credit card or ask them to pay via ACH. Description:Hold-Call Failure Code:04 Failure Code Definition: Pick up Card (no fraud) What it Means: The customer’s issuing bank has prevented the transaction from being authorized. NOTE: As you are not processing this transaction in person, you won’t be able to take possession of the card. What to Do: Have your customer call their issuing merchant credit card processing rates bank (the number is typically printed on the back of the credit card) and ask why the transaction was declined. Once the issuing bank confirms that they will approve future attempts, try the transaction again. Alternately, ask your customer for a different credit card or ask them to pay via ACH. Description:Decline Failure Code:05 Failure Code Definition: Do not honor. What it Means: The customer’s issuing bank is preventing the transaction from being authorized, and instructing you not to honor the card. What to Do: Have your customer call their issuing bank (the number is typically printed on the back of the credit card) and ask why the transaction was declined and clear up any problems that are causing the card to be declined. Once the issuing bank confirms that they will approve future attempts, try the transaction again. You can also ask your customer for a different credit card account or an ACH account, and attempt the transaction again. Description:Hold-Call Failure Code: 07 Failure Code Definition: Pick up card, special condition (fraud account). What it Means: The customer’s issuing bank has prevented the transaction from being authorized because fraudulent activity has been detected on this account. NOTE: As you are not processing this transaction in person, you won’t be able to take possession of the card. What to Do: For a one time transaction, do n
the address that was provided. 00 or 85 Zip Match Approved transaction. There was a match on the zipcode that was provided. 00 or 85 No Match No address or ZIP match, but the transaction was still approved due to your settings. 00 merchant services credit card processing or 85 Ver Unavailable The address checking system is not available for this cardholder, but
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the transaction was still approved due to your settings. 00 or 85 Retry The address check system in down at this time, but the
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transaction was approved due to your settings. 00 or 85 Error Ingeligable Not a mail/phone order, but your transaction was approved due to your settings. 00 or 85 Serv Unavailable Serive not support for this card, but the transaction was https://paysimple.com/paysimple30_help/ps30/a7-cc-failure-codes/Directory_of_Credit_Card_Failure_Codes.htm approved due to your settings. 00 Approval Approved and completed. 85 Card Ok Approved and completed. 01 Call This means that the card holders credit card company has blocked the transaction. Have the client call the 800 number on the back of the card and find out why. 02 Call This means that the card holders credit card company has blocked the transaction. Have the client call the 800 number on the back of the card and find out why. https://stats.slimcd.com/documentation/Error%20Codes_full.htm 28 No Reply The card holders bank is not replying to the credit card transaction. Try waiting and then rerunning the transaction. 91 No Reply The card holders bank is not replying to the credit card transaction. Try waiting and then rerunning the transaction. 04 Hold-call or Pick Up Card Pick up the card. There is a problem with the card. Call the 800 number on the back of the card to determine the issue. 07 Hold-call or Pick Up Card Pick up the card. There is a problem with the card. It has been marked for fraud. Call the 800 number on the back of the card to determine the issue. 41 Hold-call or Pick Up Card Lost card, pick up. There has been fraud reported on the account. Call the 800 number on the back of the card. 43 Hold-call or Pick Up Card Stolen card, pick up. There has been fraud reported on the account. Call the 800 number on the back of the card. EA Acct Length Err Verification Error 79 Already Reversed Already reversed at switch 13 Amount Error Invalid amount. Please check the transaction and try again with a proper amount. 83 Cant Verify PIN Cannot verify the PIN 86 Cant Verify PIN Cannot verify the PIN 14 Card Number Error Invalid card number. 82 Cashback Not App Cash back limit exceeded N3 Cashback Not Avl Cash back service not av
then the RESPMSG parameter returns the description of the RESULT code. A value of 0 (zero) indicates that no errors occurred and the transaction was approved. A https://www.paypalobjects.com/en_US/vhelp/paypalmanager_help/result_values_for_transaction_declines_or_errors.htm value greater than zero indicates a decline or an error. RESULT RESPMSG and https://support.cybersource.com/cybskb/index?page=content&id=C156 Explanation 0 Approved For Account Verification authorization transactions, RESULT=0 with RESPMSG=Verified. 1 User authentication failed. Error is caused by one or more of the following: Invalid Processor information entered. Contact merchant bank to verify. "Allowed IP Address" security feature implemented. The transaction is coming from an unknown IP address. For credit card more information, refer to Allowed IP Addresses. You are using a test (not active) account to submit a transaction to the live PayPal servers. Change the URL from pilot-payflowpro.paypal.com to payflowpro.paypal.com. 2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted. 3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, credit card processing you cannot credit an authorization-only transaction. 4 Invalid amount format. Use the format: “#####.##” Do not include currency symbols or commas. For processors that do not support Account Verification, you will receive this RESULT code if you process a $0 transaction. 5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem. 6 Invalid or unsupported currency code 7 Field format error. Invalid information entered. See RESPMSG. 8 Not a transaction server 9 Too many parameters or invalid stream 10 Too many line items 11 Client time-out waiting for response 12 Declined. Check the credit card number, expiration date, and transaction information to make sure they were entered correctly. If this does not resolve the problem, have the customer call their card issuing bank to resolve. 13 Referral. Transaction cannot be approved electronically but can be approved with a verbal authorization. Contact your merchant bank to obtain an authorization and submit a manual Voice Authorization transaction. 14 Invalid Client Certification ID. Check the HTTP header. If the tag, X-VPS-VIT-CLIENT-CERTIFICATION-ID, is missing, RESULT code 14 is returned. 1
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