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→ Amtrak Rail Discussions → Amtrak Rail Discussion Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Issues booking through Amtrak Web Site? Started by fredevad , Nov 14 2013 11:11 AM Please credit card declined reason codes log in to reply 3 replies to this topic #1 fredevad fredevad OBS Chief Members 447 credit card processing error codes posts Gender:Male Location:Willamette Valley, Oregon Posted 14 November 2013 - 11:11 AM Has anyone ever gotten a "DENIED" error when trying to book travel
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for someone else from Amtrak's web site? I received this error message this morning when trying to make payment. I was finally able to get 1 reservation to work, but not a second and ended up using the mobile app
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to get it. Here's how it unfolded: This morning I needed to book my sister in law SYR-MKE, then CHI-SYR for the Thanksgiving holiday week. She is strapped with student loans, so my wife and I are happy to provide her travel to come see us. I've done this several times in recent years where I log into the web site as myself, book travel for her, and pay using my credit card. This has always gone smoothly... until today. paypal error code 15005 I needed to book 2 one-ways because my wife wants to drive her to Chicago for her return trip (kind of a tradition so they get a mini-road trip together and get to spend a few more hours with each other). I put in the travel dates for the SYR-MKE trip, selected the trains, and added to cart. In passenger information, I changed my name to her name and deleted the AGR number, selected no insurance and went on to the payment screen. I put in my credit card info and clicked to buy the tickets - the processing screen came up and took a bit longer than is usually does - OK, the site may be busy. After a while, the payment screen came back up and a red message said simply "DENIED". No reason given, just the word denied. I tried again and reentered my credit card number (thinking I may have finger-boned it), still same thing. So I called my bank - they checked with the CC processor and nothing from Amtrak was trying to hit - obviously this message was generated by Amtrak. I then went back to the passenger information screen and saw that my AGR number was back even though my her name was listed - once again I removed the AGR number, reselected no travel insurance, went to the payment screen and it worked! I got the confirmation
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