Device Hard Disk Error
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External Hard Disk I/o Device Error
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I/o Device Error Harddisk
Copyright 2016 HP Development Company, L.P. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” null Z7_3054ICK0KGTE30AQO5O3KA3014 hp-share-print-widget-portlet Actions ${title} Loading... Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... HP PCs - Hard Disk Error Displays before the Computer Starts This document pertains to HP PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late 2008. On startup, a Hard Disk Error message displays: Figure : Hard Disk Error Hard Disk Error Please run the Hard Disk Test in System Diagnostics. Hard Disk # (XXX) This error message might indicate an issue with sectors, data, or physical disks on the hard drive. If this error message is displayed, do the following: Make an immediate backup of all important data and files. For instructions on how to back up yo
mode that the operating system is attempting to use for the operation may not be recognized. The I/O error may be experienced with various media storage devices such http://www.tech-faq.com/io-device-error.html as: external hard drives, DVD or CDs, DVD or CD drives, SD cards, or http://www.tune-your-pc.com/blog/what-is-an-io-device-error-and-how-to-fix-it/ USB sticks/drives. Common causes of the error include faulty hardware, a loose connection between the hardware and computer, outdated hardware drivers, or the IDE channel properties require modification. What Are the Common I/O Device Error Messages? Unfortunately, the I/O device error can generated more than one error message. Some of the most commonly encountered messages device error associated with the error include: - The request could not be performed because of an I/O device error - Only part of a readprocessmemory request was completed - Only part of a writeprocessmemory request was completed Windows may display a “Windows error code” along with the plain language error message. The I/O device error codes that are associated with the error include: error 6, error 21, error 103, o device error error 105, and error 131. Why Does the I/O Device Error Occur? There are a number of potential causes for I/O device errors on computers that run the Windows Operating System (OS). These include: - Outdated or corrupt driver installation for the affected hardware device. - Windows using an incompatible transfer mode for the hardware. - Faulty or loose connection with the hardware. - The portable media (CD, DVD, or SD card) is damaged or excessively dirty. Basic I/O Device Error Troubleshooting Before throwing away a “faulty” CD/DVD, or delving into more complex troubleshooting, there are some basic steps computer users can attempt to clear the I/O device error. If the steps do not solve the issue, they may help pinpoint what is causing the error to be thrown and save time in fixing the issue. Step 1 – Restart the computer that is throwing the I/O device error. Step 2 – Attempt to access the disk, drive, or portable media again. Step 3 – If the error is still being thrown, try to access the disk on another computer (if available). This will help identify if the error is with the drive, IDE channel, or media (disk) itself. Step 4 – If the disk/
is not able to perform an Input/Output action (such as reading or copying data) when it is trying to access a drive or disk. An I/O error can occur with different types of hardware devices or media, such as: External hard drives SD cards USB flash drives or pen drives CD-Rom or DVD drives CD or DVD discs Common IO Error Messages The most common IO error messages and codes are: “The request could not be performed because of an I/O device error.” “Only part of a readprocessmemory or writeprocessmemory request was completed.” I/O Error codes: error 6, error 21, error 103, error 105, error 131 Causes of an IO Device Error I/O error issues might occur for any of the following reasons: Windows is trying to use a transfer mode that the hardware device cannot use. The hardware device that you are trying to access is damaged or defective. The hardware drivers are damaged or incompatible. There is a connection problem, such as a bad cable. The CD or DVD disk that you are trying to access is dirty or damaged. First Steps to Resolve I/O Device Error Problems Before you continu you should first perform the following steps: Restart your computer, and then try to access the drive or disk again. Use a cleaner disc to clean the disk. If you have another computer available, try to access the data on the drive or disk with the other PC to confirm that the drive or disk is not damaged. If you do not have another computer available, try a different disk to make sure that the problem is with the computer and not with the original disk. If the problem is fixed and you no longer get the error message, you are finished. If the problem remains, continue to the next paragraph. How to Fix I/O Device errors? There are several solutions that you can use to troubleshoot and try to fix an I/O errors. Try these solutions in the following order: Solution 1: Make certain that all cables are connected correctly If the drive is an external drive, make sure that the cable that connects the computer to the drive is functioning correctly. If the cable fails, the drive will not work correctly. If you have another cable, try to use it, and also try to attach it to another (USB) port. Note Changing cables for an internal drive for a desktop computer is recommended only for advanced computer users, because there are many internal items that can be easily damaged. You should not try to change cables inside a laptop or portable computer. If above solutions resolved the issue, you are finished. If this did not resolve the IO issue, continu