Maxtor Hard Drive I/o Error
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we highly recommend that you visit our Guide for New Members. Solved: Maxtor back up drive giving me I/O Device Error Discussion in 'Hardware' started by Phil Payne, Dec 30, 2008. Thread Status: Not open for further replies. Page 1
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I/o Device Error Internal Hard Drive
16 I have a Dell Dimension XPS_GEN_3 Intel(R) Pentium (R) 4CPU 3.2Ghz 3.19 Ghz, 3.00Gb of RAM with Windows XP Pro SP2. Raid 1 (Mirror) i/o device error usb solution config'n. Archive/Backup storage (problem) device is Maxtor One Touch. The device has been working correctly for some years. I see the drive letter for the drive in Windows Explorer but when I click to expand I get the following error message - http://www.techsupportforum.com/forums/f149/i-o-device-error-on-maxtor-external-hard-drive-61152.html "The request could not be performed because of an I/O device error" . The only recent activity that could have brought on this problem is my moving in a large volume of files and folders. I need to find out how I can regain access to the files in the storage device. I can not afford to lose these files. I have read previous thread on this type of problem but no clear solution for my situation and requirement. I hope someone can https://forums.techguy.org/threads/solved-maxtor-back-up-drive-giving-me-i-o-device-error.784953/ help me. Thanks in advance. Phil Payne, Dec 30, 2008 #1 Sponsor ~Candy~ Retired Administrator Joined: Jan 27, 2001 Messages: 103,706 Hi and welcome. Could be a problem with the enclosure, I think I'd take it out of the case and slave it to the existing hard drive inside and see if it will work from there. ~Candy~, Dec 30, 2008 #2 Phil Payne Thread Starter Joined: Dec 30, 2008 Messages: 16 Thanks AkaCandy, I hope 'slaving' the drive amounts to just 'plug and play' and there are no software or other adjustments required otherwise I may have a problem as I haven't done anything lke this with hardware before. I'll give it a go and let you know what happens. Thanks again. Phil Payne, Dec 31, 2008 #3 Phil Payne Thread Starter Joined: Dec 30, 2008 Messages: 16 Hello AkaCandy, So, not exactly plug and play then. I have a spare bay beside HDD 0 and 1 that I can use but when looking at the cabling for some clue as to what to connect where, my ignorance stopped me continuing further. The connector pin configurations are slightly different between the RAID Drives and the external one. And the only spare cabling I found was a five cable with ten pin connector - in image below. Is there a guide available that describes the exact manner in which slaving the drive is accomplished? Phil Payne, Dec 31, 2008 #4 ~Candy~ Retired
mode that the operating system is attempting to use for the operation may not be recognized. The I/O error may be experienced with various media storage devices such as: external hard drives, DVD or CDs, DVD or CD drives, SD cards, or USB sticks/drives. Common causes of the error include faulty hardware, a loose connection between the hardware and computer, outdated hardware drivers, or the IDE channel properties require modification. What Are the Common I/O Device Error Messages? Unfortunately, the I/O device error can generated more than one error message. Some of the most commonly encountered messages associated with the error include: - The request could not be performed because of an I/O device error - Only part of a readprocessmemory request was completed - Only part of a writeprocessmemory request was completed Windows may display a “Windows error code” along with the plain language error message. The I/O device error codes that are associated with the error include: error 6, error 21, error 103, error 105, and error 131. Why Does the I/O Device Error Occur? There are a number of potential causes for I/O device errors on computers that run the Windows Operating System (OS). These include: - Outdated or corrupt driver installation for the affected hardware device. - Windows using an incompatible transfer mode for the hardware. - Faulty or loose connection with the hardware. - The portable media (CD, DVD, or SD card) is damaged or excessively dirty. Basic I/O Device Error Troubleshooting Before throwing away a “faulty” CD/DVD, or delving into more complex troubleshooting, there are some basic steps computer users can attempt to clear the I/O device error. If the steps do not solve the issue, they may help pinpoint what is causing the error to be thrown and save time in fixing the issue. Step 1 – Restart the computer that is throwing the I/O device error. Step 2 – Attempt to access the disk, drive, or portable media again. Step 3 – If the error is still being thrown, try to access the disk on another computer (if available). This will help identify if the error is with the drive, IDE channel, or media (disk) itself. Step 4 – If the disk/media opens on the alternative computer, there is an issue with the primary PC (drive, IDE, or connection). If it does not, there could be a problem with the media itself or IDE channel. If you do not have another computer available and the error is being thrown when attempting to read a CD/DVD or SD card, in