Internal Server Error Up2date
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Home Sophos https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/24253/500-internal-server-error UTM 9 Sophos XG Firewall Web Appliance https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/11057/up2date-and-patterns-not-updating General Malware [Beta] Malware Course Sophos Intercept X Sophos Wireless Knowledge Base Blog Sophos UTM 9 Hardware, Installation, Up2Date… 500 Internal Server Error UTM 9 error communicating Release Notes UTM Wiki Knowledge Base Sub-Groups Cancel This group requires membership for participation - click to join Thread Info State Not Answered Date jochenschmitt Date 23 Sep 2003 11:34 PM Replies 4 error communicating with replies Subscribers 1 subscriber Views 834 views English Suggested Have a cool product idea or improvement? We'd love to hear about it! Click here to go to the product suggestion community 500 Internal Server Error OvertheweekendweinstalledRelease4andupgardetopatchlevel15.TodayIcan'tlogontothewebinterfaceanymore!That'theerror:InternalServerErrorTheserverencounteredaninternalerrorormisconfigurationandwasunabletocompleteyourrequest.Pleasecontacttheserveradministrator,[noaddressgiven]andinformthemofthetimetheerroroccurred,andanythingyoumighthavedonethatmayhavecausedtheerror.Moreinformationaboutthiserrormaybeavailableintheservererrorlog.Wiered!!!Weuseport6568fortheadmininterface.HTTPNATisworkingwell.Butaprocessisallocatingtoomuchswap.Wecan'tlogonanymore!SMTPProxydoesn'tworkanymore!RegardsJochen Cancel LKraven 0 24 Sep 2003 2:30 AM Iknowthissoundssilly,butdidyoutryrebooting?Attheveryleast,tryresettingthehttpddaemonandmaildaemons. SecApp 0 24 Sep 2003 3:00 AM In reply to LKraven: Gotohackersforumfordiagnosticadvice... cyclops 0 24 Sep 2003 10:33 AM jochenschmitt, loginasrootandresettheportmanuallybackto443in/etc/wfe/conf/settings.Foredititngyoucaneitheruseviorjoe.AfterwardsusetheWebAdmintochangethevalueagain. AsfarasIremembertherewas(is?)abugrelatedtoyourproblem. Greetings cyclops Meischter 0 24 Sep 2003 11:42 PM Ihadthesameproblemafteraupdate.restartthehttpddaemonmanualy,thiswasthesolutiononmyasl. Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. All rights reserved.
Home Sophos UTM 9 Sophos XG Firewall Web Appliance General Malware [Beta] Malware Course Sophos Intercept X Sophos Wireless Knowledge Base Blog Sophos UTM 9 Hardware, Installation, Up2Date… Up2Date and patterns not updating… UTM 9 Release Notes UTM Wiki Knowledge Base Sub-Groups Cancel This group requires membership for participation - click to join Thread Info State Suggested Answer Date kdanway Date 19 Nov 2015 12:23 AM Replies 6 replies Answers 1 answer Subscribers 1 subscriber Views 11814 views English Suggested Have a cool product idea or improvement? We'd love to hear about it! Click here to go to the product suggestion community Up2Date and patterns not updating? Hello community, I downloaded and installed Sophos UTM Home 9.351-3. I have it set to auto update. My current pattern version shows nothing, it's empty and last check shows never. Looking in the Up2Date message logs I see connection errors.No service resource record found for (_https._tcp.utmu2d.sophos.com): SERVFAILCould not connect to Server sg1.utmu2d.sophos.com (status=500 Can't connect to sg1.utmu2d.sophos.com:443)No Authentication Servers found in DNS. Using defaultsThere are other errors but didn't want to copy and paste the whole page. I'm really not sure what is happening, could anyone help out? I'm also very confused about the manual updates shown at ftp://ftp.astaro.com/pub/. Could someone please explain the different update files?Thank you very much,Kenneth Waycaster Cancel All Responses Answers Only TedReynolds 0 19 Nov 2015 1:02 AM Hi Kenneth, First thing would be to get SSH access to the UTM for further troubleshooting. To enable SSH access to the UTM, please follow this guide: www.sophos.com/.../115120.aspx To access the UTM with PuTTy, please follow this guide: www.sophos.com/.../115863.aspx When you are logged into the UTM as root user, to get more information about what is occurring on the system, you can run: auisys.plx -level d --verbose --simulation This will allow you run a simulation of an up2date with verbose output, if there are any errors, they would typically be shown at the end. Also, to verify the integrity of the pattern packages, please run: rpm -qa | grep savi A good result should return: utm:/root # rpm -qa | grep savi libsaviglue-9.30-3.gf8decc4.rb1 u2d-savi-9-8318 However, if significantly more packages are listed