Eset Pagefile.sys Error
Blue or orange "error opening" notifications in Computer scan log KB Solution ID: KB2155 |Document ID: 11452|Last Revised: August 9, 2016 Tweet Issue When performing a computer scan, you may occasionally see multiple blue or orange (depending on c:\pagefile.sys - error opening product version) "error opening" notifications in the Scan log. Figure 1-1 Click the boot sector of disk c - error opening image to view larger in new window Solution Generally, your ESET product is unable to scan files that are displayed hiberfil.sys error as blue or orange entries (depending on product version) in the scan log due to the fact that: The file is password protected (for example, there are multiple user profiles on the computer) The file is a Windows system or program file The file is currently in use by other programs or background processes Windows uses and locks certain files from startup until shutdown. These files and any others that are running in memory can't be used by or tampered with by other programs, including ESET products or potential malware. ESET does scan these files during startup and again during shutdown to ensure that they are not corrupt. If a locked file contains a threat, it will appear in red text in the scan log-files displayed in blue are noted for informational purposes only and do not pose a threat to your system. Exclude a file or folder from Real-time scanning. Related: Create a Computer scan log and submit it to ESET Customer Care for analysis How do I create a SysInspector log and submit it to ESET Customer Care for analysis? Where can I find log files created by my ESET product? Was this information helpful? Languages This article is available in the following languages: NederlandsDeutschעבריתItalianoSlovenčinaEspañol Tools Printer Friendly Rate this Page Additional Assistance Malware DescriptionsSubmit a Case Online Community ESET User Forums Visit us on Facebook Follow us on Twitter ESET KB on YouTube ESET RSS Feeds ESET For Home For Business Support Search International Select your ESET Knowledgebase language: Čeština Deutsch English (International) English (United States) Español Français Italiano Magyar Nederlands Polski Português Русский Slovensky Türkçe ไทย (Thai) עברית (Hebrew) Or visit the international ESET website. Facebook Twitter Youtube LinkedIn Slideshare Google+ RSS Pinterest Contact Privacy Legal information Report vulnerabilities Sitemap
List Welcome Guide More BleepingComputer.com → Security → Anti-Virus, Anti-Malware, and Privacy Software Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. BLEEPINGCOMPUTER NEEDS YOUR HELP! BleepingComputer is being sued by Enigma Software because of a negative review of SpyHunter. A case like this could easily cost hundreds of thousands of dollars. If we have ever helped you in the past, please consider helping us. To learn more and to read the lawsuit, click here. CONTRIBUTE TO OUR LEGAL DEFENSE All unused funds will be donated to the Electronic Frontier Foundation (EFF). LET OTHERS KNOW Tweet If you accept cookies from this site, you will only be shown this dialog once!You can http://support.eset.com/kb2155/?viewlocale=en_US press escape or click on the X to close this box. Register a free account to unlock additional features at BleepingComputer.com Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless http://www.bleepingcomputer.com/forums/t/405786/eset-scan-issues/ you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. Click here to Register a free account now! or read our Welcome Guide to learn how to use this site. ESET Scan Issues Started by ZachD , Jun 23 2011 09:53 PM Please log in to reply 11 replies to this topic #1 ZachD ZachD Members 21 posts OFFLINE Gender:Male Local time:09:14 PM Posted 23 June 2011 - 09:53 PM I recently downloaded the free trial for ESET Smart Security 4 to try it out, and for some reason, scans dont seem to be working properly. First off, they take forever. I let one run for 6 hours and it was at about 43%. Also, when I read the log, it lists failed attempts to open files or to extract. I was hoping someone knows what might be causing this problem and could help me out. I'm going to include a part of one of the scan logs as well for reference. Thank you, Zach Scan Log Version of virus signature database: 6227 (20110621) Date: 6/21/2011 Time: 6:39:13 PM Scanned disks, folders and files: Operating memory;C:\Boot sector;C:\;D:\Boot sector;D:\;E:\Boot sector;E:\ C:\hiberfil.sys - error opening [4] C:\pagefile.sys - error opening [4] C:\12116c1e6a6500d4c400f4\$shtdwn$.req - error opening [4] C:\12116c1e6a6500d4c400f4\mrt.exe._p - error opening [4] C:\12116c1e6a6500d4c400f4\mrtstub.exe - error opening [4] C:\cb1adca8e19af86b6c8
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